Small breakfast. No entertainment.
יתרונות: "All was Good, no special negatives."
חסרונות: "Not worth my time to comment."
חסרונות: "I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!"
יתרונות: "the crew were so nice"
חסרונות: "not enough room between seats"
חסרונות: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
יתרונות: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
יתרונות: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
יתרונות: "Everything aside from the food and cabin atmosphere."
חסרונות: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
יתרונות: "The crew was good"
חסרונות: "Place for the legs and better food"
יתרונות: "The crew were very friendly."
יתרונות: "האוכל והשירות מצוינים והטייסים מצוינים"
חסרונות: "מקום ישיבה צפוף מידי"
יתרונות: "Best flight for a long time. great service and entertainment."
חסרונות: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
חסרונות: "That it wasn’t a flight to denver"
יתרונות: "Good product"
חסרונות: "Seat had some problems, but the crew fixed it for me"
חסרונות: "I felt like a sardine."
יתרונות: "Nice experience."
חסרונות: "Seats are not so comfortable. Crew is nice, but not too nice"
יתרונות: "Problem free."
חסרונות: "It was a great flight."
יתרונות: "Excellent food. Lovely service. Departure and boarding on time."
חסרונות: "No entertainment at all. Very limited leg room"
יתרונות: "The staff was polait"
חסרונות: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
חסרונות: "Ok, old plane."
יתרונות: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
יתרונות: "The flight was smooth; Attendants were nice and everything worked according to schedule"
יתרונות: "We received an upgrade to business class. The entire experience was excellent."
חסרונות: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."
יתרונות: "Very comfortable and attendants were very attentive."
חסרונות: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
יתרונות: "The Israeli crew on El Al were very polite and tried to help."
חסרונות: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
יתרונות: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
חסרונות: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
יתרונות: "The new aircraft"
חסרונות: "Lavatory wasn't clean enough"
יתרונות: "Great flight crew and equipment. Courteous and helpful."
חסרונות: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
חסרונות: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
חסרונות: "Don't like to wait for no one 30 min inside airplane"
יתרונות: "Everything was great :) food is good, crew is perfect"
יתרונות: "entertainment was fine"
חסרונות: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
יתרונות: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
חסרונות: "Cervise was not so good was waiting almost 3 hours on check in"
יתרונות: "Overall very pleased with the airline"
חסרונות: "The only complant I have is not enough leg room but the price was great so it was a compromise."
יתרונות: "I liked the comfort of the aircraft and entertainment"
חסרונות: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
יתרונות: "the punctualty"
חסרונות: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
יתרונות: "Flight was good and comfortable"
יתרונות: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
יתרונות: "Great kosher food! Very kind attendants."
חסרונות: "not enough foot room."
יתרונות: "Everthing went as planned. Left on time. Cannot complain."
יתרונות: "Friendly flight attendants. Great food"
יתרונות: "The seats The crew"
חסרונות: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
יתרונות: "Great food and drink options."
חסרונות: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
יתרונות: "The staff was wonderful Pleasant, quick with requests , very professional"
חסרונות: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"
יתרונות: "Overall good value for the price paid. The service is great and friendly."
חסרונות: "The entertainment system needs some improvement and upgrade."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "crew excellent, food excellent, entertainment good."
חסרונות: "Space between seat rows is barely adequate."
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
חסרונות: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
חסרונות: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
יתרונות: "The flight went well with no complaints."
חסרונות: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
יתרונות: "Great service"
חסרונות: "No room"
חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
חסרונות: "Nothing beat"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "the price"
חסרונות: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "Turkish Airlines has an excellent entertainment system"
חסרונות: "They used to have more legroom"
יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"
יתרונות: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
חסרונות: "Seats a bit narrow"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
חסרונות: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"
יתרונות: "friendly crew and superior service"
יתרונות: "The food is amazing, the crew is very attentive"
חסרונות: "The seats can use work. Very uncomfortable"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "The food was good"
חסרונות: "The entertainment system did not work at all and I had to ask for a pillow and/or blanket several times, after over half an hour for someone to respond the first time."
יתרונות: "Boarding staff was very friendly, & kind people"
חסרונות: "There is no TV Late around 40 min."
יתרונות: "Food and entertainment are great"
חסרונות: "The airplane is not as good as you would expect from the best airline in europe"
חסרונות: "No vegan good woithout order"
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
חסרונות: "Security going from venice to Istanbul then israel could have been better"
יתרונות: "Food crew movie selection"
חסרונות: "Both flights were late and I missed my connection"
יתרונות: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."
The price but the service was poor and the staff was very rough and unfriendly.
יתרונות: "New plane, comfortable seats, very nice flight attendants."
חסרונות: "There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking."
חסרונות: "Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food."
חסרונות: "Very bad seats"
יתרונות: "The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get."
חסרונות: "Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons."
יתרונות: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
חסרונות: "Just about everything"
חסרונות: "Improve customer servive"
חסרונות: "The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines"
חסרונות: "3.5hours delay"
חסרונות: "Din’t be almost 4 hours late No explanation, no apology"
יתרונות: "Excellent crew, generous service, excellent vegetarian meals (my request), great help on telephone prior to flight"
חסרונות: "The flight was delayed but we were not given any information. Bathrooms dirty towards end of flight."
חסרונות: "The flight got canceled"
חסרונות: "Flight could not taken off in 7 hours delay"
יתרונות: "Crew was nice!"
חסרונות: "It was an old plane"
יתרונות: "Ground crew (checkin counter) was very nice."
חסרונות: "Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music."
יתרונות: "Crew was OK"
חסרונות: "Business class seats are awful, as they are for all European flights. Regular seat with middle seat unoccupied. No entertainment at all (no movies, no music)"
יתרונות: "Pilots did a very good job"
יתרונות: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"
יתרונות: "Food/drink options"
חסרונות: "Customer service"
חסרונות: "the above"
יתרונות: "Flight was fine, and on-board crew was polite and helpful."
חסרונות: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."
חסרונות: "Still waiting for our luggage two hours after deplaning. The luggage has not been unloaded from the plane. Hundreds of people still waiting This is unacceptable"
חסרונות: "Flight delayed six hours. Never notified"
יתרונות: "Service and overall experience"
חסרונות: "Media system was not working correctly"
יתרונות: "טיסה מהירה"
חסרונות: "יצא באיחור של 50 דקות"
חסרונות: "2 hours late !!!"
יתרונות: "Your crew manager was being very arrogant.. No tolerance at all"
יתרונות: "Crew was friendly."
חסרונות: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."
יתרונות: "Very roomy well designed plane. Good communication from pilot and staff."
חסרונות: "I lost my iPad during this flight. Luckily it was found in the Warsaw airport but the airline did not do anything to help me besides giving me some phone numbers and email addresses. It would cost more to ship it back to the US then the iPad is worth. It would be nice if lot would provide help to get it to me."
חסרונות: "The flight was cancelled"
יתרונות: "This time I found an ail place"
יתרונות: "Very good pilots, good flight without any noise or air pockets."
חסרונות: "The flight back departed in a delay of 40 minutes, we lended very late."
יתרונות: "the crew was friendly and helpful. it wasn't such a long flight and despite that, they still had smiles on their faces when you needed something."
חסרונות: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."
יתרונות: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
חסרונות: "In-flight entertainment offered a very conventional set of movies from which to select."
יתרונות: "It was on time"
חסרונות: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."
חסרונות: "We were charged extra 50$ for our bags despite of Terms said that one bag up to 23kg is free"
חסרונות: "The airline left bagages of 30 passengers at Origen since AC was too small. Two hours at the airport to file report, have to wait for next flight Never again LOT"
חסרונות: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."
יתרונות: "Crew was polite and efficient."
יתרונות: "The service, 2 exits from the plain, blanket and pillow"
חסרונות: "No food and entertainment"
יתרונות: "Newer plane. More efficient boarding process."
חסרונות: "No entertainment system at all."
יתרונות: "The staff serve nice"
חסרונות: "Chronic failure in flight schedules"
חסרונות: "No entertainment on that flight"
יתרונות: "All the rest"
חסרונות: "I bought economy ticket, yet I had to pay extra for my suitcase"
יתרונות: "The flight was on time. No delays."
חסרונות: "It was nothing I did not like this time."
The flight was 20 minutes late to board and there was no communications about this.
The delay was unpleasant. I liked the quick boarding.
Everything was all in order with the flight
היה איחור בטיסה חוץ מזה הכל היה בסדר
Delayed by 40 mins, unclear why. No information given.
השירות של וויזאר גרוע...קנינו 2 כרטיסים וקיבלנו 1. תהליך הצ'ק אין לא טוב בקבוצה שלי 3 אנשים לא הצליחו לעשות.
Too many hours of delay ( 4)
יתרונות: "i like the service"
חסרונות: "water free"
יתרונות: "The flight was fine"
חסרונות: "Let me know by mail to check in before I got to the airport and save me 35 euro"
חסרונות: "Lower the aircondition temp, it was hot in the plane during flight"
יתרונות: "Flight duration"
חסרונות: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
יתרונות: "The crew was ok. The seats no conmfortable."
חסרונות: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
יתרונות: "The food options were amazing and the wine was very nice!"
יתרונות: "The leg space"
חסרונות: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
חסרונות: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
יתרונות: "The crew was very professional and I cannot complain about that."
חסרונות: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
חסרונות: "Larger leg room"
יתרונות: "Boarding took forever and we were an hour late"
חסרונות: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
יתרונות: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
חסרונות: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
יתרונות: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
חסרונות: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
יתרונות: "Once boarding started it was very fast and flight left shortly after"
חסרונות: "Seats are very uncomfortable"
יתרונות: "Service, smiling and attention to details."
חסרונות: "No kosher food."
יתרונות: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
חסרונות: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
יתרונות: "The price"
חסרונות: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
יתרונות: "The crew was very nice. The flight was ok"
חסרונות: "Not much of a food choice.."
יתרונות: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
חסרונות: "Everything was good"
חסרונות: "No air conditioned 2 hours late Poor ground service"
יתרונות: "The flight was overbooked so they took my wife of the flight"
חסרונות: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
יתרונות: "Everything was on time, no delays. Polite crue. Easy boarding."
חסרונות: "The seats are not comfortable at all"
חסרונות: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
יתרונות: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
חסרונות: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
יתרונות: "Pilot flew well Cup Noodles available to buy"
חסרונות: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
יתרונות: "Price and schedule. Going on time with no delays. Good value for money."
חסרונות: "Very hard on baggage policy"
חסרונות: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
יתרונות: "Cabin Crew and Pilot did their best"
חסרונות: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
חסרונות: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
חסרונות: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
חסרונות: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
חסרונות: "There was a delay 1 hr poor service no apology"
חסרונות: "Everything. Worst service I have ever seen on a flight."
חסרונות: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
יתרונות: "Everyone was really friendly and accommodating to my needs"
חסרונות: "40 minutes late taking off - sitting on the plane"
יתרונות: "cheap, on time"
חסרונות: "no reclining chairs, no free water"
חסרונות: "Lots of hidden charges."
חסרונות: "The flight is late from tlv to luton and from luton to tlv."
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.
יתרונות: "Booked through Kiwi.com and tried to cancel the tickets. kiwi.com is the worst ever travel agency. I wouldn't use kayak going forward, will use google flights. Thanks!"
חסרונות: "Stop showing results from kiwi.com and the likes."
יתרונות: "Good food and efficient service"
חסרונות: "Noisy plane made the entertainment system less audible"
יתרונות: "Crew was efficient."
חסרונות: "Neither of the screens worked"
חסרונות: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
יתרונות: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
חסרונות: "Seat space and entertainment"
חסרונות: "My flght shouldn't have been rescheduled.... M facing lot of problems"
חסרונות: "I'm only 5'4" and felt like a stuffed sausage in those seats. I've never experienced such little leg room and I don't know how taller people even sit in those seats. 90% of the screens were not working at all and were burning hot to touch. Also, what's up with the spray they use along as they walk along the overhead storage bins (insecticide?). We all had to cover our nose/mouths as they walked by. Will completely avoid FlyDubai for any future flights."
חסרונות: "The food ahould be better"
חסרונות: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"
יתרונות: "Delay times and the connections were worst. Also fly Dubai flight was worst"
יתרונות: "Ground staff and cabin crew."
חסרונות: "Flight was over 3 hours late. No reasons provided"
יתרונות: "All good"
חסרונות: "No water service Thats all"
יתרונות: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
חסרונות: "Nothing really."
חסרונות: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
יתרונות: "Not much."
חסרונות: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
חסרונות: "Lack of luggage access"
יתרונות: "Perfect crew"
חסרונות: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
חסרונות: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."
יתרונות: "The pilot was great :) I thought he was funny. The hostesses were also quite friendly"
חסרונות: "The food was plain. The flight was also delayed by an hour without any communication."
יתרונות: "Because I booked my flights by emirates then I found my flight on flay Dubai !!"
חסרונות: "Use the logo for partners in the booking page"
יתרונות: "Dont deal with onetravel"
חסרונות: "U still alone without onetravel"
יתרונות: "Flight was smooth"
חסרונות: "Behave of cabin crew. They are very biased and racist"
יתרונות: "Price was good."
חסרונות: "The delay on our way to Dubai."
יתרונות: "Got us where we needed to be"
חסרונות: "Not the business class seats or service you might expect."
חסרונות: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
חסרונות: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
חסרונות: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
יתרונות: "I like nothing"
חסרונות: "Even planket on the air craft for the frozen A.c. for old handicap pepole was paid !!! Not only bad survices no any surviced If ane passenger suffocated i think they will request paid bottle of water"
יתרונות: "Nothing at all."
חסרונות: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
יתרונות: "a good service"
יתרונות: "Not much."
חסרונות: "While boarding a woman was in my window seat and her children were seated beside her. The host asked if i wouldnt mind letting the family sit together.I accepted the request where upon the host suggested a middle seat which i rejeceted and notified him that he just passed by 8 empty seats in business class and since the doors were closed I knew were available. He denied the request, had me stand awkwardly while he checked other peoples tickets for 3 minutes to find a single person who was not seated in their middle seat and was forced to move whereupon i recieved dirty looks for the remainder of the flight and right through baggage claim at our destination. I did Flydubai a favor and gave up my seat for the woman and her family. A hassle free otherwise empty business class seat would have been the appropriate response."
חסרונות: "Simply that was a bus .... not a plane!"
חסרונות: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
יתרונות: "Not much actually, apart from being able to get home."
חסרונות: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
חסרונות: "It was very warm the air was stuffy"
יתרונות: "Flydubai's price and direct flight options to otherwise-underserved destinations are great."
חסרונות: "Flydubai has the least comfortable seats I've ever flown in. The pitch and width are well below-average. Baggage allowances are low compared to other airlines. This was my 5th Flydubai flight and I have not had an in-seat entertainment screen that worked yet. The food options are limited, and they're usually out of stock."
יתרונות: "Comfort, professionalism, food"
חסרונות: "While passengers were clearly notified about new lap top/ tablet ban, many passengers appeared to disregard and still showed up with these items as carry on in Dubai? All the boxing and shrink wrapping apparently caused a 1.5 hour boarding delay, which isn"t fair to those who follow instructions. Even the pilot blamed American government? Why can"t people listen.? This rule was well publicized in media."
יתרונות: "The flight from Kuwait to Dubai was great. On time and well organized."
חסרונות: "As a frequent traveller I understand that delays are just part of air travel. However, my flight from Dubai to Kuwait on Fly Dubai demonstrated just how disorganized and bungled an airline can truly be. The aircrew and staff did their best under incredibly stressful circumstances and were incredibly professional. However, I have never seen logistics messed up so badly. It would be one thing to cancel and reschedule a flight for later in the day but to leave people stranded for 4 hours on the Tarmac, to take them off the plane and go back through screening to wait again at the same gate with no answers or announcements is just horrible mismanagement. My flight left 8 hours after its scheduled departure but the only updates we got were "15 more minutes", "20 more minutes", etc. while we queued up for HOURS. In the future, I'll pay the extra money to never fly with them again."
חסרונות: "Over three hours delay with no information"
חסרונות: "50 minutes delay as always!"
יתרונות: "really can not think of one good thing that i liked, i really don't!"
חסרונות: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
יתרונות: "The only thing I liked about this airline was the flight they had available the day I needed it, and the price was reasonable. But the flight was oversold, so I wasnt able to take it anyways."
חסרונות: "Fly Dubai check in at Dubai Airport is run by non-employees. My wife and I waited 1.5 hours in line. The staff helps other customers who are late for their flight cut in front of the line, and therefore make everyone else late for their flight. We finally arrive to the front and are told our flight has been oversold, and that it is full. We asked to be put on another flight and they said the next ones leave tomorrow. We were told we had to go wait in another line to arrange a flight or refund. We waited in that line for almost 1 hour, and the employee gave us an email address written on a post it note, and said if we wanted a refund to email them. Just an awful airline. Some other passengers wanted the flight the next day and Fly Dubai offered them a hotel for the night but said the hotel is full. The airline has an awful check in system, awful customer service, and has yet to offer us a refund, or even reply to the email we sent them six days ago. Regardless of their ticket price I will never fly with this airline ever again."
חסרונות: "They failed to alert me that my flight was overbooked and that I would be moved to the next later flight. Need to sort out an sms or email alert system like other modern airlines."
יתרונות: "because of the low class airline I miss my connection to dallas with emirates airline ."
חסרונות: "Did not like any"
יתרונות: "I didn't like anythinkk"
חסרונות: "You add one more stop to my flight and lost my bag instead to have vacation I am wasting the time to find the luggage"
חסרונות: "The flight is cancelled at the last moment. I am staying at the airport waiting for an alternative. No one to compensate you."