Food was bed it was Hindu meat and I am vegetarian called earlier to changed to vegetarian food but only changed whole going back to india and coming back give me Hindi food and it was meat so can’t eat, asked crew to give me some fruit or vegetarian food but no one came to help me out brought sand food again Hindu meal and I told her I am vegetarian stayed hungry since I don’t like only bread either with out subji. Also charged me extra at the airport I can’t take a Bavk pack with out lap top and charged ne for that almost $100, that’s not right. Please give me refund my $100. Thanks
Food was cater to one nationality staff did what they could but could not help family with controlling there kids dreaming on flight was the worst time on Emirates flight in 15 years dont know if will fly again with this airlines
Check in was smooth, are all the Covid requirements necessary for vaccinated travelers
Meal portion used to be bigger.
Thank you for everything No comment 👌👌
יתרונות: "Good entertainment options"
חסרונות: "More beverage services"
יתרונות: "Entertainment always the best!!! The spacious seat and quick check in system"
חסרונות: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
יתרונות: "All ok"
חסרונות: "Half an hour delay"
יתרונות: "Food was good"
חסרונות: "Flight attendants could have been nicer. Seats were not that comfortable."
חסרונות: "To be cabin in business class"
חסרונות: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
יתרונות: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"
יתרונות: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
חסרונות: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
יתרונות: "Crew was friendly. Comfortable."
יתרונות: "The comfort and smooth boarding procedure"
יתרונות: "nothing out of ordinary"
חסרונות: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"
חסרונות: "Older plane less entertainment options"
חסרונות: "Boarding in Luanda is horrible!!! Service on board not good.. to slow and food not good as well."
חסרונות: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
יתרונות: "Dinner was good, breakfast a bit ordinary"
חסרונות: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
יתרונות: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
חסרונות: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
יתרונות: "The crew was very accommodating , especially important because I was traveling with children"
יתרונות: "Crew were friendly Entertainment was good"
חסרונות: "My meal was forgotten and when I asked for it I received dried red cabbage and a dried up tomato and a grated carrot and something I didn't know what it was. The bread was not gluten free on this meal so I couldn't eat it. Unlike the first leg of my journey this meal didn't have my name or seat number on. I feel like it was put together once I asked where my meal was. Snacks offered but not gluten free so was very hungry from previous flight."
יתרונות: "Service, atmosphere"
חסרונות: "1st food was same as it was from Karachi to Dubai"
חסרונות: "they have changed how they serve drinks and food. they used to do that separately. now they club it together."
חסרונות: "Food. And also seats. We r silver class and should have been assigned better seats."
יתרונות: "Professional and friendly staff"
יתרונות: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
חסרונות: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"
יתרונות: "Emirates is a great airline. Planes very comfortable."
חסרונות: "Our trip coincided with Eid. It's probably as busy a travel period as Thanksgiving. There were maybe 40 or 50 small kids on the plane, with concomitant noise, mess, and confusion. Everyone was packed in. Boarding felt chaotic. Staff did their best. Food was not as good as on some Emirates flights I've been on. However, it was over quickly. No harm done. Flying can be delightful. Or not. And Emirates seems to handle those days when "not" pretty well."
יתרונות: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
חסרונות: "Boarding was too Long with to much security measures"
יתרונות: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
חסרונות: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."
יתרונות: "I appreciated the attention to detail along with the entertainment. The Salmon was great along with the refreshments."
חסרונות: "Not getting corner seats"
יתרונות: "Everyone was very plesant. The flight dinner was tasty."
חסרונות: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."
יתרונות: "I felt that the crew kind of forgot about us; there were lots of trolleys going by with drinks but each presumed that we had been served. I also felt that the crew in this section weren't friendly. I know it was an extremely busy flight but there wasn't much eye contact with the some of the crew, I felt that the stewards (men) were the least friendly."
חסרונות: "The food was bland and boring but i do like having real knives and forks. The white wine choice wasnt good. The crew didn't seem that familiar with the types on offer, ie savignon blanc, chardonnay etc. They just handed you the wine and hoped it would be ok. I felt for such a long flight the crew could have announced that if anyone would like extra snax or drinks then feel free to call a member of the crew or even go to the kitchen and ask. Wifi was offered on the flight but it wasn't explained how to use it so I didn't have this facility as I couldn't connect! Once we asked it was explained but I still wasn't able to connect. Would be helpful if this could be explained / announced to the passengers."
יתרונות: "The comfort of flight and the service ."
יתרונות: "Excellent service"
יתרונות: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
חסרונות: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."
יתרונות: "Very few passengers on the plane allowing to use more space than normal"
חסרונות: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
חסרונות: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."
חסרונות: "Could not get comfortable and (while it doesn't reflect on the airline) all the screaming children I could have done without"
יתרונות: "I didnt mych like anything of this transit sector from colombo to maldives."
חסרונות: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."
יתרונות: "The Crew were wonderful and tried in every way to make us comfortable."
חסרונות: "The service that Emirates provided."
יתרונות: "Treated superbly!"
חסרונות: "Absolutely nothing."
חסרונות: "Food was not given properly, no snacks was there which I get in between breakfast and meal every time I fly from Dubai to Boston or the reverse. No kit was given which includes brush, paste, eye covering band. Last time I travelled from Boston to Dubai the food was completely frozen and now this!"
Seating comfort, coordination by staff, food, punctuality and cleanliness were all excellent. Most of the flight crew staff were courteous except one or two which maybe considered as area for improvement.
Please keep the flight schedule. I missed connection flight due to delayed Abudhabi to JFK flight. I will reach home late by 15 hours. For outbound journey also, I got stuck at Abudhabi for about 8 hours on 13-14th November night. Very Bad experience!
יתרונות: "Love Etihad service"
חסרונות: "Snacks, i didn't want set meal"
יתרונות: "Quick departure"
יתרונות: "On-ground customer service of Ethiad, Fatima. She was professional and understanding."
חסרונות: "Don’t overlook international flights and penalize travelers who don’t have a seat selection but checked in on time."
חסרונות: "Rushed boarding at ccj"
יתרונות: "I enjoyed the quick flight and friendly staff"
חסרונות: "I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours"
יתרונות: "Not much"
חסרונות: "- Very noisy and old airplane - Since it's old, the legroom in economy was poor and the business class was looking like it was built in the 80s. It was really cramped even in the business class - If you bring your own headphones, make sure they're noise cancelling since it's noisy on the plane - And if you bring your own headphones, you need those old 2 pin style connectors as well. The ones that Ethiad give you are super low quality. - Screen resolution on those screens is really bad, you can view every pixel on the screen and brightness doesn't go all the way up either."
יתרונות: "Transiet time"
יתרונות: "pretty simple flight, not too packed so I could spread out a bit, slept like a baby really -- super safe flight, I love that"
חסרונות: "the food, as mentioned above -- meh, you guys are better than the others but still, not so great"
יתרונות: "Got an upgrade to business class"
יתרונות: "The flight attendant attending to seat Numbers 19 J, 19 H and 19K is especially nice. Not the coldly professional practiced niceness but warmly professional."
יתרונות: "great plane, comfort, crew"
חסרונות: "Food and entertainment"
חסרונות: "The seats were cramped, small compared to the flight I took from JFK to Abu Dhabi. Again, The boarding was delayed and no announcements were made. I am saying this despite I prefer Etihad for my international flights. This time the experience was lame."
יתרונות: "We had a medical emergency so we couldn’t take our flight. The crew were nice about understanding our situation."
חסרונות: "Lost our bags, didn’t call us back. We had to go to the airport to find someone to look into our bags. It’s been over a week and we still don’t know where they are. :-("
חסרונות: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
יתרונות: "Etihad is the best airlines by far nothing beats it from quality of the planes to the staff."
חסרונות: "The entertainment needs some improvement they need to work on the content."
חסרונות: "Business class seat not very comfortable when in flat position. Chaotic boarding and very slow check in."
חסרונות: "It's a connecting flight for me and there is a long wait. so, my opinion is better to serve some snacks or food in the flight."
יתרונות: "My flight from hyd to auh was delayed and because if that missed connecting flight from auh to LAX. I am now rerouted auh to JFK to LAX. Right now I am in JFK and ny connecting. Flight is delayed by 1 hr 30 mins."
חסרונות: "Etihad Crew is unprofessional and do not know how to handle passengers when flights are delayed"
יתרונות: "Crew ppl was nice"
חסרונות: "Front ppl at the counter was absolutely horrible. I will never ever recommend any one to fly with Etihad airways.i travel for work and I never had a experience like this. Never in my life."
חסרונות: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
חסרונות: "They don't even give you a can of Diet Coke or any ice even after requesting repeatedly Unbelievable"
יתרונות: "Was impressed with the entertainment, informative and comfortable"
חסרונות: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
יתרונות: "Good food and vegetarian options"
חסרונות: "Not very good movie options"
יתרונות: "Both of our flight were very comfortable. They gave us pillows, blankets and great food even in economy."
חסרונות: "The second flight took off quite a bit late but we did make up some of the time"
חסרונות: "Staff is rude. No efforts to make the customer feel comfortable. Just get the money and disown attitude."
חסרונות: "They switched off the entertainment 50 hours before landing"
יתרונות: "The leg room on the economy seats is good"
חסרונות: "The entertainment options are not enough"
יתרונות: "Very friendly crew and top of the line service and treatment! Excellent customer service."
יתרונות: "I am extremely thankful for the service of ETIHAD Airline crew for their service. It was my very first time flying Etihad Airways and I was wearing a knee brace due t an injury yet the crew was able to accommodate me to a seat that had more leg room. Kudos to the staff and the airline crew for the great job they have done."
יתרונות: "Not like trans Atlantic flights"
חסרונות: "Some crew were mean"
יתרונות: "Crew were great"
חסרונות: "Very noisy with loads of kids, crying babies"
יתרונות: "Everything. Very accommodating."
יתרונות: "good service,"
חסרונות: "bags did not make it to final destination and were stuck in abu dhabi. we landed on sunday and did not get our bags until tuesday. we had a very long layover so unclear as to why our bags did not make it on to the flight. it was a big inconvenience"
חסרונות: "Service is poor, seats are crowded and uncomfortable, food is not good."
יתרונות: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
חסרונות: "Limited movies, food choices ran out."
יתרונות: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
חסרונות: "Not much"
יתרונות: "the flight was half full so we could really stretch out."
יתרונות: "Seating and inside flight everything was good"
חסרונות: "My luggage was tested with 2 machines and it was shown under 23 kgs but as i went on airport it showed me 27 kgs. I couldn't return anything and i had to pay over wieght fees. It was a shock for me."
יתרונות: "The food was great."
חסרונות: "Uncomfortable seats for too long a flight. Boarding took forever."
יתרונות: "Super short, but crowded flight."
חסרונות: "Food selection.in the morning, you don't want to eat dinner food. Should be breakfast."
יתרונות: "The crew was helpful and the seats were comfortable"
חסרונות: "Wish there could be more options for the entertainment and given that it is 14 hour long flight, the meals could be given more frequently."
יתרונות: "Liked the staff in the hotel and the official who accompanied me thru Abu Dhabi airport."
חסרונות: "Had to stay few hours in nearby airport hotel which was not up to the standard I hoped. The connection to other airlines ( for my new boarding pass) was very confusing. I had to get out of LAX to go to AA terminal for my connecting flight to SFO. Then again I had to take an airline transport bus to go to my desired gate."
יתרונות: "The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great."
חסרונות: "The bathroom floors were not cleaned often enough and after 10 hours in flight the flight attendants stopped answering the call buttons. Not usually an issue as I like to get up and walk back to request something during long flights but we had children this time and this is harder to do when they are sleeing on you."
יתרונות: "The crew was curtious, flight on time, good and clean planes, met all expectations."