Seat is not as wide as it was before corona . Some of screen to are not functioning . Request variety food rather than many type of alcohols .
יתרונות: "Seat was very comfortable, and food was amazing"
חסרונות: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
יתרונות: "The crew were awesome"
חסרונות: "The film choice was poor"
יתרונות: "Lay flat beds and vegetarian food"
יתרונות: "Great customer service, great and always smiling crew, wonderful flight"
חסרונות: "the food options need to be more. an option with steamed rice should always be available"
יתרונות: "The crew were attentive and friendly."
יתרונות: "Was ok"
חסרונות: "Did not like the seats"
חסרונות: "Not much food to eat."
חסרונות: "Other Crew woman"
יתרונות: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
חסרונות: "Older plane less entertainment options"
יתרונות: "All good"
חסרונות: "All good"
חסרונות: "Still flying . I lost my first hotel night what to doooo"
יתרונות: "The service, food and flight entertainment was great."
יתרונות: "Flight attendants were very nice"
יתרונות: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
חסרונות: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."
יתרונות: "The crew and my fruit platter."
חסרונות: "So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies."
חסרונות: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
חסרונות: "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."
יתרונות: "We landed ahead of time"
חסרונות: "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"
חסרונות: "Bad smell - probably somebody had vomited on a previous flight"
חסרונות: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."
חסרונות: "Everything was great"
יתרונות: "food, comfort, entertainment, staff - very good all round"
חסרונות: "toilets could have been a bit cleaner"
יתרונות: "The great content in the entertainment system and the wifi. Bed was comfortable and the service was fantastic. I also really enjoyed the bar in the upper deck. The A380 is a wonderful machine!"
יתרונות: "Roomy and very comfortable A380 flight is great"
חסרונות: "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."
יתרונות: "Nice new plane. Efficient and punctual boarding and baggage service. Staff was so friendly and attentive."
יתרונות: "The hygiene kits that they offer! They are awesome and very much appreciated."
חסרונות: "I would have loved some Classic Anime(Japanese cartoon)Movies or cartoon series on the ICE system."
יתרונות: "Very nice service"
יתרונות: "everything was very good we had such a great time"
חסרונות: "nothing really"
יתרונות: "I liked the fact that is finished"
חסרונות: "The staff in the airport. The fact that even though i booked and checked in before and had my printed boarding pass. I reach the airport and was told. The flight is full. Next day you fly"
חסרונות: "When we landed we had to take the bus"
חסרונות: "The fact that I can only carry 30 kg and also that it is very expensive to add extra luggage."
חסרונות: "Food menu must change. Vegetarian Indian food menu is boring."
יתרונות: "Great cabin staff. Ground staff was very helpful with my seat changes. I will fly Emirates again."
יתרונות: "It was more comfortable than a US carrier's coach class, but ,8 hours in coach is still rough."
יתרונות: "Accommodating my rest to sit at an exit seat."
חסרונות: "Delayed departure caused me to miss my connection. Monitors for flight times and gate not enough and you had to go and look for it needs to be big and in ver conspicuous places."
יתרונות: "Seats, entertainment center, and service were incredible. Food was great too."
חסרונות: "Would have liked ability to watch live TV of some sort."
יתרונות: "Nothing much."
חסרונות: "Food was awful."
יתרונות: "Like everything"
יתרונות: "The new plane FLT 206 NYC to Milan was great."
חסרונות: "Given how late the flight is [FLT 206 NYC -MILAN], I suggest a question to on line when confirming reservation. Do you wish to be woken for dinner if you are asleep. This would take a lot of pressure off staff who seemed to have to spend a lot of time waking people who had fallen quiet asleep. Or perhaps the option to save dinner for latter? Boarding a was a bit disorganized and mob like, but seemed to go well enough."
יתרונות: "I like Emirates, and it was the first time that I flew Jet Blue. Jet Blue staff is friendly and helpful."
חסרונות: "Doesn't seem to me that Emirates and Jet Blue are aligned. JetBlue does not recognize what my status is with Emirates, the layover was long without a lounge, you can not select your seat on Jet Blue through Emirates (this is a huge irritation!), you can't check in online through Emirates for the Jet Blue return trip, and the seat selection for Jet Blue was awful."
יתרונות: "Roomy and spacious A380 aircraft, cabin crew were very professional great food and beverages.....and the economy seat was really spacious and comfortable."
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
After going back and forth with the airline, they never reimbursed the airline tickets. Went around asking multiple people how to get reimbursed and kept getting put back, not satisfied with their customer service.
Efficient like all the other flights with them. An outstanding budget airline!
יתרונות: "They were very attentive and proactive."
חסרונות: "I got billed a higher price than I was quoted."
יתרונות: "Crew good. Seat better than airbus seats!"
חסרונות: "Had to wait for wine with The food..."
חסרונות: "Seat had no stowing compartmentand no magazine pocket"
חסרונות: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : firstname.lastname@example.org Thank you. Blessings, MIKYOUNG SEO"
יתרונות: "Lounge was great"
חסרונות: "More space in economy"
חסרונות: "The flight was from 3:30 am to 9:00am. We were served dinner soon after boarding, but it makes much more sense to serve a breakfast before arrival in Bangkok."
יתרונות: "Entertainment was good."
חסרונות: "Complimentary polaroid Photo taking for families or kids or couples and friends. Photo can be placed in a special thai aiways frame for memory. If this is done while the flight is preparing for take off l, its gives a great start for the trip. Gifts for kids?"
יתרונות: "Crew is approachable and the food is fine."
חסרונות: "To make sure the plane is properly check before the passengers enter the plane. That is SOP. Dental kit or toothbrush and toothpaste should be ready dont wait the passengers will request or ask. Hoping you will considered my evaluation coz the ladt time I took Thai, its nice. Thank you!"
יתרונות: "Crew was great, very polite and attentive."
חסרונות: "Give pillows to economy seat."
יתרונות: "Good food"
חסרונות: "Flight was over an hour late"
יתרונות: "That we arrived"
חסרונות: "Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight."
יתרונות: "New plane, nice. Entertainment system is good but limited selection"
חסרונות: "Gate very far away, a good 700 meter walk! And very long immigration queue."
יתרונות: "Nice staff"
חסרונות: "The A330 was old, no charging ports for chairs, limited leg room and the entertainment system was a struggle to use"
יתרונות: "Typical domestic coach flight experience... but the price was right. Had good personal tv entertainment available... but it was a short flight. Bring your own ear-phones."
חסרונות: "I was expecting some yummy Thai Food, but the food was strange. I eat everything... and I ate this food, but it was not good. The other 4 members of my family would not touch it. 2nd worst plane food in 200+ flights."
יתרונות: "the flight was online, and the checking in process was fast and efficient"
חסרונות: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"
יתרונות: "The seat was comfortable. The crew was professional. Landing was smooth. But the smell of someone shoes/feet broke my comfortable. The crew couldn't do anything except spray the perfume."
יתרונות: "All good except Manila Airport"
חסרונות: "NAIA Airport Imigration"
חסרונות: "Old useless aircrafts"
יתרונות: "Value Friendly staff Cleanliness of plane"
יתרונות: "Friendly and helpful staff. I was carrying medication that needed to be in a cool box. A flight attendant provided me with ice cubes wrapped in plastic bag and paper towel. She checked with me from time to time to ensure that the medication was kept in the proper temperature during the flight. That was first class service and I couldn't thank her enough."
חסרונות: "Seat is too narrow and the recline is not ergonomically designed, in short, uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."
יתרונות: "Landed ahead of schedule. Crew was terrific"
יתרונות: "Food n staff"
חסרונות: "Check in was confusing about which terminal to check in No phone QR scanners Must check in at terminal"
יתרונות: "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."
יתרונות: "The staff was nice and efficient."
חסרונות: "They didn't start boarding until very late and additionally the flight was an hour delayed. Understood that this is sometimes out of the airlines control as it may have been the airport's fault but they didn't notify the passengers why. This caused me & my boyfriend to miss a ferry we were scheduled to take in Krabi. We lost almost an entire day of our trip because of this."
חסרונות: "Plane was late and no new time was announced. Boarding was like everyone for himself. Plane itself and crew were ok."
יתרונות: "The staff were great but couldn't rectify the entertainment."
חסרונות: "No entertainment as the movie wouldn't play or watch anything else."
יתרונות: "Its a very good flight with good service and hospitality"
חסרונות: "I find the selection of movies and songs quite limited."
יתרונות: "The seats, entertainment and food."
יתרונות: "They provided metal cutlery for the meals (in plastic wrapping, just like with disposable plastic forks and such), which seemed like overkill but added a tiny touch of premium feel."
חסרונות: "The in-flight entertainment system is kind of archaic, but it works."
יתרונות: "Absolutely great"
יתרונות: "Organized polite people"
יתרונות: "I like the way the FA treats me very well and I was in economy class but feels like Business Class."
יתרונות: "Food and drink on board in business class."
יתרונות: "comfortable seats and good leg room"
חסרונות: "running out of food selection. Only lamb and fish available. Tried lamb but awful taste, so nothing eaten."
חסרונות: "The music they play for the last hour of the flight is loud and extremely annoying."
יתרונות: "Al ways friendly and helpful"
יתרונות: "Comfortable 787 with large windows and self-dimming LCD blinds. Frequent and courteous food and refreshment service."
חסרונות: "Fully packed flight. Couldn't find the cool toy shops at Narita airport."
יתרונות: "good service, good food"
חסרונות: "seats are getting older."
יתרונות: "Crew and aircraft was good."
חסרונות: "Flight was late."
The tickets from the airline were very restricted. I neither could change my departure nor destination. I was given the only option of open ticket and that too is valid only for 1 year.
The fact that my flight from LHR to Abu Dhahbi is cancelled, I am only frustrated about not being home. I most probably will never fly Etihad again.
חסרונות: "The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase."
יתרונות: "Yes crew was very good"
חסרונות: "To give small size water bottles after having meals and also to add new movies."
חסרונות: "Too many boarding delays"
יתרונות: "Good aircraft"
חסרונות: "Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment"
יתרונות: "Flight was on time and arrived a bit early. Seat was comfortable."
חסרונות: "Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre."
יתרונות: "The cabin crew in first class and coach were excellent... went well beyond the call of duty... AA and United can learn from them!"
חסרונות: "The boarding procedure was pathetic... the first class coach was overloaded and after a 10 minute drive a steep ladder to climb!! Kind of difficult if you have been traveling for last 18 hours"
יתרונות: "The crew was very nice"
חסרונות: "Boarding anything in Nepal is a adventure.They change gates on you as you are on the way.Then just sit and wait."
יתרונות: "All of the above"
חסרונות: "Everything was good about the flight"
יתרונות: "Cleanness + Friendly"
חסרונות: "Plane is little far way from terminals compare to Emirates flights"
חסרונות: "One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them."
יתרונות: "Legroom Entertainment Airport onboarding exp"
חסרונות: "- horrible crew, many crew members were just rude to many passengers. Often rolling their eye and making overt gestures to passenger questions - one crew member just threw the food tray down and it all spilled over another passenger - they also struggle with english and so is hard understanding both ways - abslote the worst food selection and quality in my experience. Better pack your own food from home"
חסרונות: "The seats in row 43 should only have 3 in the middle as I kept getting bumped by the trolley as the aisle narrows considerably at that point in the plane."
חסרונות: "Boarding not good no line turebel"
יתרונות: "A380 is a great plane to fly in, very roomy. Entertainment was good but could be improved by allowing access while plane is still on the ground. This is significant on these long haul flights as boarding commences about an hour before departure."
חסרונות: "Boarding was confusing. The gate showed as "open" sometime before boarding actually commenced which was confusing. The seats have a very strange headrest thing you can't move which I found a bit annoying. Otherwise seat was good."
יתרונות: "Every thing was good"
חסרונות: "Crews attitudes + the long flight"
יתרונות: "I didnt have to catch a bus to board like how we did at Abu Dhabi"
חסרונות: "The boarding was done the most confusing way. Back to front when there were zones on each boarding pass"
יתרונות: "correct temprature flight crew was good food was good"
יתרונות: "The flight wasn't delayed..The check-in/ ticketing crew were helpful."
חסרונות: "My seat in 13 hour long flight was Broken! The chair wouldn't recline! The crew couldn't help saying the flight was full and couple other chairs were having the same problem (?!!!). The food was mediocre. The cabin bag size limit was very small."
חסרונות: "DO NOT under any circumstances miss an Etihad Airway flight. They'll make you pay twice the original price of your flight AND a $600 fee for missing your flight. WTF! Why must you pay $600 for missing a flight you ALREADY PAID for. I loved my first experience with Etihad but second time was not as pleasant."
יתרונות: "The entertainment"
חסרונות: "Staff was rude and food was horrible"
יתרונות: "Get entertainment options."
חסרונות: "Food was mediocre."
חסרונות: "Overall the flight was okay. What was disappointing was that our luggage didn't reach Prague at the same time. I have a meeting tomorrow and really wanted to take a bath upon arriving at the hotel. The problem is, all my clothes were in my luggage. Add to the fact that I have an early meeting tomorrow and I don't know what time my luggage will arrive."
יתרונות: "Staff were friendly and helpful, fast to attend."
חסרונות: "Seats are small, decor is old. Bread was stale."
יתרונות: "Main course not served in the Dinner. My wife asked to crew about main course they told to her it is completed I mean not available any more."
חסרונות: "Improve the services like Dinner quality and snak quality. In the Airport there is big q for checking no one is controlled and guding about line."
חסרונות: "Abu Dhabi boarding experience needs to be better."
יתרונות: "I was upgraded to business class, so the flight was smooth and amazing. This gesture was really a class act, I'm staying with Etihad for life!"
יתרונות: "Timing was good, crew was friendly, flight was delayed but made up most of it on the way. Food wasn't anything extraordinary but still worlds better than American carriers."
חסרונות: "Etihad A321 flight was roomy and comfortable."
חסרונות: "Too uncomfortable seats as well as cleanliness and food can be improved with quantity and quality. Seats at the end of the plane always falls short of choice of food."
יתרונות: "Food and entertainment was very good"
חסרונות: "Crew was not that much friendly, 1 or 2 people were excellent. I didn't understand what makes them so serious, not polite and many. It might be reason if they are smile or polite passengers might ask more questions or more extra drinks or food. I don't think that will be case, it will be very long journey many people has remember the flight journey and need to travel back again in same flight."
יתרונות: "Hospitable crew... great service. Food quality not good"
יתרונות: "Punctual. Orderly pretty good crew. This flight is not that good usually"
חסרונות: "No space for overhead luggage. Seats are not great."
יתרונות: "Lots of movie choices, lots of (business class) food choices."
חסרונות: "The movie service quit a few times, but did offer to resume where I'd got to."
יתרונות: "The crew were friendly and helpful. The airplane was spacious."
חסרונות: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."
חסרונות: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
יתרונות: "I like the Islamic programs, nice food, nice pillow"
יתרונות: "Food, comfort and Crew"
חסרונות: "The fact that they lost my baggage, together with the baggage of about 20 other people. This unfortunately seems to be the norm rather than the exception......."
יתרונות: "Courtesy of employees"
חסרונות: "Nothing to complain about."
יתרונות: "Food is not bad. Should make desert a little bit more delish"
חסרונות: "Service. Not being helpful. No one is going to help u out your luggage at the cabin. I have to ask help from the passenger. Crew are just staying at one corner and pretending to be busy"
חסרונות: "The crew over exaggerates everything, I asked for an airsickness bag and I was offboarded! They didn't even rebook a flight for me!!! I had to buy one myself"
יתרונות: "Food entertainment comfort. Good"
חסרונות: "Baggage strictness for 100 grams in a luggage."