Nice flight. Always love to fly with Emirates
יתרונות: "It was a quiet flight"
חסרונות: "All good"
חסרונות: "Horrible food snd mostly chicken or beef choice no seafood of veggie choice"
יתרונות: "The crew were awesome"
חסרונות: "The film choice was poor"
חסרונות: "Family travellers should always be seat together"
חסרונות: "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"
יתרונות: "The crew was responsive"
חסרונות: "The live news"
יתרונות: "Great crew, comfortable flight"
חסרונות: "the inflight food needs to be more accommodative"
יתרונות: "Great crew. More room for seat would be better"
חסרונות: "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."
יתרונות: "Efficient and good actually good for airline food"
חסרונות: "Electronic equipment a bit out dated and below standard"
יתרונות: "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"
חסרונות: "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"
יתרונות: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
חסרונות: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
יתרונות: "We survived"
חסרונות: "Plane was cramped and old. We watched all of our luggage sit on the tarmac and told attendants who did nothing. Who knows when we will get it back"
יתרונות: "The staff was helpful and friendly."
חסרונות: "I did not get the seat that I booked online. This made things a little hard for me."
חסרונות: "Horrible service. Flight delayed for almost 4.5 hrs at the DFW. Missed connecting flight and requested them to switch another carrier. Request was denied and put in a red eye flight for next day. Pathetic Airlines"
יתרונות: "It was good"
חסרונות: "On second flight from dubai to kabul was horrible. The did not offer an infant place for infant and we were among the passengers in a very very tide place,the other things were good"
חסרונות: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
יתרונות: "Emirates staff are polite and respectful"
חסרונות: "777 for travel from Dubai to Boston is not a comfortable plane"
יתרונות: "The flight was ok. We had very little lay over time which meant. We had to run across the airport to get to our flight. This also meant that some luggage got left behind. It was frustrating but atleast the airline ensured that it was delivered in one piece to our home addresses. Give them a plus for that"
חסרונות: "Left behind luggage Short layover"
יתרונות: "Good space and entertainment. Crew was excellent. Really enjoyed it."
חסרונות: "Food. It’s plane food wasn’t impressed."
יתרונות: "Internet check in, saves time and paper!"
יתרונות: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
חסרונות: "Codebase flights and no one looking as us as customers."
יתרונות: "The food, crew and comfort were as good as can be on a 14 hour flight."
יתרונות: "Helpful staff,gave me seats requested,meals pretty good,good entertainment,even got to see despicable me 3 and didn't need a kid."
חסרונות: "Would have loved business class,but what can u do,only thing was I had to remind about my skywards miles.."
יתרונות: "Every thing was good"
יתרונות: "Just done all of that already !"
חסרונות: "Just done all of that already !"
יתרונות: "Food was good and seating was comfortable."
חסרונות: "That i could not step out for a 7 hour layover in dubai. transit visa should be granted even for that duration."
יתרונות: "Great as expected"
חסרונות: "Crew behavior was not up to the standard, need yo work on it"
יתרונות: "Good food, great entertainment, comfy seats"
יתרונות: "Crew, food, entertainment"
חסרונות: "1 hr delay with take-off due to security check of all carry-on baggage from a passenger leaving the plane"
יתרונות: "Second legs entertainment system was brilliant."
חסרונות: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."
יתרונות: "The service, the comfort,"
חסרונות: "Kitch design, fat people should not be allocated middle section seats"
יתרונות: "Food and entertainment and punctuality"
חסרונות: "Quite a long wait to disembark"
יתרונות: "First off my flight was cancelled due a passport issue; my passport would expire in 5.5 months and was not permitted to fly . I contacted Web jet hoping that I would be rescheduled after I renewed my passport but unfortunately they would not allow me to rebook or to be reimbursed. I was traveling with my young son so I ended up loosing over $2,000, and now I have to start looking for other tickets which are extremely expensive at this time. I have waited all year for visiting my family and now I can't anymore . It's a nightmare!!!"
חסרונות: "Nothing at all"
יתרונות: "Great entertainment options, decent food, comfy seats with a lot of legroom"
חסרונות: "Boarding was confusing"
יתרונות: "Cabin crew, very professional"
יתרונות: "Crew was professional, but not outstanding."
חסרונות: "Dubai airport had insufficient eaters open for breakfast although all jeweler shops were open by 0630. Boarding process at Dubai airport (home airport) was poorly ran. Staff did not board passengers by zones (although on tickets), or rows (also on tickets) or class (also on tickets). Rather all jumbled up, and although there was possible a good reason for such, no explanation offered passengers, thus increasing discontent. Individual desk personal seemed helpful when asked directly, so possible due to Dubai team /desk team lead policy. Flight seat from Dubai to EBB not one requested and no explanation offered on why although requested made months previous when ticket booked. ."
יתרונות: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
חסרונות: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
יתרונות: "- Excellent entertainment. New movies in various languages."
חסרונות: "- Crew not very attentive with infant and infant needs (i.e. bassinet). - Only 2 full meals and 1 snack for a 15 hours flight. First meal (breakfast) was served about 2-3 hours after take-off. Flight took off at 10 am so perhaps first meal should have been lunch. - Heard another passenger requesting veg. meal but crew said they don't have any extras and only serve special meals for those who request before. For a flight in which 60-70% of passengers are Indians, some extra vegetarian meals should be available (for those who do not know how to book it in advance)."
יתרונות: "They treat outbound from India as cargo. I had to request for a blanket three times."
יתרונות: "Mostly everything"
חסרונות: "The chair and the food"
יתרונות: "The in-flight entertainment options were spectacular and the availability of the crew was first-rate."
חסרונות: "The late arrival from Bahrain (0130) required a 40 minute bus ride to the terminal, which reflects poorly on the reputation of Emirates and the Dubai airport in general. It felt very poorly organized and shoddily run."
יתרונות: "Great service"
חסרונות: "I did not see on the website that in order to get Dubai Connect you were meant to spend a certain amount of money. I thought it was due to an eight-hour layover. I have done it on two other flights. When I arrived people had me running all over the place trying to get information on why I was not eligible. If I knew it was based on rate or it was clearer on the website I would not have booked the flight."
חסרונות: "The crew was unfriendly and not very accommodating. They did not respond to the request button and did not bring the water I asked for many times."
יתרונות: "Overall the service and the food provided made for a good flight"
חסרונות: "My flight seat assignment was changed without my knowledge"
יתרונות: "All was Good, no special negatives."
חסרונות: "Not worth my time to comment."
יתרונות: "the crew were so nice"
חסרונות: "not enough room between seats"
חסרונות: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
חסרונות: "horrible dry croissant for breakfast"
יתרונות: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
יתרונות: "Everything aside from the food and cabin atmosphere."
חסרונות: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
יתרונות: "The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good."
חסרונות: "It’s a small thing, but it’d be nice to have more variety of movies to choose from."
יתרונות: "The crew was good"
חסרונות: "Place for the legs and better food"
יתרונות: "The crew were very friendly."
יתרונות: "האוכל והשירות מצוינים והטייסים מצוינים"
חסרונות: "מקום ישיבה צפוף מידי"
יתרונות: "The crew were helpful and polite"
חסרונות: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."
יתרונות: "Best flight for a long time. great service and entertainment."
חסרונות: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
חסרונות: "That it wasn’t a flight to denver"
יתרונות: "Good product"
חסרונות: "Seat had some problems, but the crew fixed it for me"
חסרונות: "I felt like a sardine."
יתרונות: "Nice experience."
חסרונות: "Seats are not so comfortable. Crew is nice, but not too nice"
יתרונות: "Problem free."
חסרונות: "It was a great flight."
יתרונות: "Excellent food. Lovely service. Departure and boarding on time."
חסרונות: "No entertainment at all. Very limited leg room"
יתרונות: "The staff was polait"
חסרונות: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
יתרונות: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
חסרונות: "Boarding was later than initially said and I did not know why"
חסרונות: "Ok, old plane."
יתרונות: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
יתרונות: "The flight was smooth; Attendants were nice and everything worked according to schedule"
יתרונות: "Very comfortable and attendants were very attentive."
חסרונות: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
יתרונות: "The flight attendants seemed very courteous, but unable to do anything about the situation."
חסרונות: "We had a family of four sitting behind us. The father yelled all the time. They took up four overhead bins and he was frequently up and down getting things out of the bins. His very hairy large belly was touching my daughters head every time. He and his children punched the backs of our seats on a regular basis. My back was in constant pain and I was unable to do very many things due to the back pain during my "vacation", The flight attendants had to remind the parents that their children could not stand on the seats during takeoff or crawl around under the seats. No ability to change seats or I would have. I didn't have a problem with the other children on the flight, when they were crying their parents tried to do something. However these people brought playdough for their child to roll out or punch on the seat tray and all they did was constantly yell loudly at their children, Well not about the kicking, punching, or crawling around. Just yell in general at them."
יתרונות: "The Israeli crew on El Al were very polite and tried to help."
חסרונות: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
יתרונות: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
חסרונות: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
יתרונות: "The new aircraft"
חסרונות: "Lavatory wasn't clean enough"
יתרונות: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."
יתרונות: "It was quick and the crew was really nice!"
חסרונות: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
יתרונות: "Great flight crew and equipment. Courteous and helpful."
חסרונות: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
חסרונות: "Don't like to wait for no one 30 min inside airplane"
יתרונות: "Everything was great :) food is good, crew is perfect"
יתרונות: "entertainment was fine"
חסרונות: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
יתרונות: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
חסרונות: "Cervise was not so good was waiting almost 3 hours on check in"
יתרונות: "Overall very pleased with the airline"
חסרונות: "The only complant I have is not enough leg room but the price was great so it was a compromise."
יתרונות: "I liked the comfort of the aircraft and entertainment"
חסרונות: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
יתרונות: "the punctualty"
חסרונות: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
יתרונות: "Flight was good and comfortable"
יתרונות: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
יתרונות: "Great kosher food! Very kind attendants."
חסרונות: "not enough foot room."
יתרונות: "Everthing went as planned. Left on time. Cannot complain."
יתרונות: "Friendly flight attendants. Great food"
יתרונות: "The flight experience was efficient and secure; that's good. Staff generally professional."
חסרונות: "The seats were too small, and the food wasn't good enough, especially the 'salad' which consisted of some moderately old browned lettuce with no tomatoes. Happened on my flight back as well. The one time when I thought the staff faltered was when I hit the paige attendant button, and noone came for 25 mins. I ended up walking to the back of the plane and asking for water myself. I also thought some of the materials used in the plane were cheap, like the foldout tables on the back of the seat, the pillow covers, and the headphones (one of which broke midway). The headphones don't cover the noise of the jet in flight very well."
יתרונות: "The seats The crew"
חסרונות: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
יתרונות: "Great food and drink options."
חסרונות: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
חסרונות: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
חסרונות: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
יתרונות: "The flight went well with no complaints."
חסרונות: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
יתרונות: "Great service"
חסרונות: "No room"
חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
חסרונות: "Nothing beat"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "the price"
חסרונות: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "Turkish Airlines has an excellent entertainment system"
חסרונות: "They used to have more legroom"
יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"
יתרונות: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
חסרונות: "Seats a bit narrow"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
חסרונות: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"
יתרונות: "friendly crew and superior service"
יתרונות: "The food is amazing, the crew is very attentive"
חסרונות: "The seats can use work. Very uncomfortable"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "Food and entertainment are great"
חסרונות: "The airplane is not as good as you would expect from the best airline in europe"
חסרונות: "No vegan good woithout order"
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
חסרונות: "Security going from venice to Istanbul then israel could have been better"
יתרונות: "Food crew movie selection"
חסרונות: "Both flights were late and I missed my connection"
יתרונות: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."
יתרונות: "Great chairs"
חסרונות: "Great flight company"
יתרונות: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
חסרונות: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."
The service is a bit impersonal. That doesn’t bother me but may bother some. Not rude, just a real “we don’t care that you’re here”
Bad service from the outside office that I couldn’t reach to resolve the schedule issue. They never reply email or calls for days. But they finally resolve at the day we fly home inside the airport.
The Management Online Staff Services
The crew was so so rude Except one person his name is khaled
People handling was great Need entertainment
All and all it was an easy flight. We were in business class. Strangely, while we were offered some food which we did not want, we were never offered anything to drink including water. The boarding process was a bit chaotic. Everyone had to identify there bags at the plane as a safety precaution which was fine. But the communications about this was non existent. Israel has a very strict protocol for entry. There is an entry form that must be filled in and then, if everything is ok, you get an e-mail approval that you must show to the airline. Instead of asking for this they asked to see our “green passport” which is only a document to be used in Israel. Luckily, we had copies of ours. All of this is not significant. As someone that lives in Israel but love Egypt, I am so happy that we have direct flights now.
The ground crew were great, assisting me with a wheelchair. The pilot aborted our landing so that was a little scary. Otherwise all was good.
חסרונות: "Stop feeding us bread"
יתרונות: "nothing is good"
חסרונות: "the food and bathrooms"
יתרונות: "The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight."
חסרונות: "Get organized and explain for the passengers why there is a delay."
יתרונות: "On time"
חסרונות: "Send notifications"
יתרונות: "Boarding was done well and plane was on time."
חסרונות: "The staff was not very friendly and very lax in prep for take-off and landing."
יתרונות: "All were as per timing . Professional attitudes."
חסרונות: "A long flight but no LCD screen for entertainment."
חסרונות: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
יתרונות: "Good crew. New plane."
חסרונות: "Leg space was tiny. Uncomfortable seat."
יתרונות: "New 787 is amazing plane ✈️"
יתרונות: "Direct flight"
חסרונות: "Food, boarding, carry on bags checks, 1 hr waiting time for baggage claim at destination."
חסרונות: "The food could improve and for overnight flights, it would be nice if they could provide blankets. I took 4 flights 2 of them were delayed ."
יתרונות: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
חסרונות: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."
חסרונות: "Im still not st my destination due to delays of the airline"
יתרונות: "Very good pilot with landing and takeoff. Crew was ok. Was surprised about the food considering the short trip. Also, they revive silverware for economy class, so that’s definitely a plus"
חסרונות: "The airplane was a little dirty or outdated shal I say. Entertainment is almost nonexistent."
חסרונות: "Menu was completely false. I asked for the lemon pasta with spinach and cheese. I was brought pasta a veg with soy sauce. I pointed out that this was not what the menu stated, and the crew told me, oh, that is the vegetarian option ... so I asked for the halibut instead. It was salmon. The menu said"
יתרונות: "Flight durations were good."
חסרונות: "Better entertainment provided. Also got moved around to accommodate their colleagues, which I wasn’t too fond of being pushed to a middle seat."
יתרונות: "All about this trip was excellent"
חסרונות: "THE FOOD WAS REALLY BAD , AND THE AC WAS EXTREMELY COLD"
יתרונות: "Airplane crew were frendly and helpful."
חסרונות: "I hope to all aircrafts to think wisely about my opinion. Please let economic passenger go in to reach their seats from back to head, late let the business passengers enter to reach their seats to avoid bags traffic above each passenger seat. Thank you."
יתרונות: "Crew wasnice"
חסרונות: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"
חסרונות: "The crew was horrible I will never take Egypt sort again. Flight attended spilled hot tea on me and didn’t even apologize, I acknowledge it was both our fault but at least he could of provided a napki g so I could dry off. Horrible I will never recommend this airline"
יתרונות: "Enough room to sit comfortably in."
חסרונות: "Bathrooms were so dirty by the end of the trip. The toothpaste they gave us was so dried out, you couldn’t even break the seal on it. The ear plugs they gave out were useless. The entertainment had no movies or TV shows I liked. There was a guy next to me who overflowed his seat over into mine."
חסרונות: "Transit to jeddah in Cairo is a nightmare. Even if business flight"
יתרונות: "The seats were comfortable. Entertainment was good. Food was good."
חסרונות: "Having vegetarian meal options would have been great."
חסרונות: "Egypt Air provided lounge access for only 3 hours of a 7 hour layover"
יתרונות: "Good on flight entertainment."
חסרונות: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."
יתרונות: "Being done."
חסרונות: "Being thirsty."
יתרונות: "The flight is on time"
חסרונות: "their food is very nasty"
יתרונות: "This flight was on time and I truly appreciate when EgyptAir flights are on time."
יתרונות: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
חסרונות: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."
יתרונות: "The cabin service was excellent and attentive"
יתרונות: "Good meals and equent tea, coffee and water in cups available. Headphones provided for entertainment."
חסרונות: "More garbage pickup needed- computer screens were dirty from previous flight use"
יתרונות: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"
יתרונות: "Appreciate the breakfast that was served."
חסרונות: "Boarding process can be improved."
חסרונות: "Boarding on desk was so bad , they forced ne to put my handbag on bagage and prevent my to take on board ,, also to pay lot of money"
יתרונות: "Crew were professional, despite flight was almost fully booked. Food portion (i had beef meal) was very small (beef). Drinks are ok. Landing was very smooth."
חסרונות: "Egyptair online check-in failed to issue the boarding pass, just managed to change my seat. The same failure occurred on my way back to Cairo, and reasons are not clear!"
חסרונות: "One major safety concern, was that the take off safety briefing was still playing as we took off. On the flight back from Cairo the safety briefing first played in Arabic and then English. The English briefing only started once we were already in the air. If there had been an accident on takeoff, someone flying for the first time wouldn't know what to do or how to get out."
חסרונות: "After buying stuff at the airport we were not allowed to take it on the plane as there was additional security just before boarding. I had to throw away water and Pepsi cans. I thought this was ridiculous"
יתרונות: "Food was better than most"
חסרונות: "On the first leg, 4 people were issued the same seat. Was redirected to two more seats, both of which were broken. Flight boarded late. When I finally picked up my bag, it was mangled. Rips and tears everywhere. No idea what they could have done to it."
יתרונות: "Plane and flight were fine for economy class."
חסרונות: "Cairo airport very unfriendly to get out of. Two security points and they don't make it clear what you do at each, or in between. Especially for a checked bag. Unboard crew just hands/tosses things at you. But are helpful when passing things out."
יתרונות: "Close to on-time departures"
חסרונות: "The pilots smoked all during the flights and their polluted air was pumped into the main cabin. Then the flight attendants denied that they were smoking, saying that it was forbidden so it couldn't be happening! But I've had this experience on Tunis Air, too. Cabins reeking of cigarette smoke."
I checked in online but I have to wait on queue at the airport again. Abuja airport should be digitalized.
חסרונות: "Nothing really, everything was great! Flight was just extremely long!"
יתרונות: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"
יתרונות: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
חסרונות: "Water to drink during flight."
יתרונות: "Friendly crew. Excellent check-in. Priority bags came off first."
יתרונות: "Large space"
יתרונות: "Crew were helpful"
חסרונות: "Food was very poor with very limited choices and no entertainment system on this flight"
חסרונות: "Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times."
יתרונות: "Crew is friendly."
חסרונות: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
יתרונות: "Seats small uncomfortable"
חסרונות: "Bigger seats."
יתרונות: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
חסרונות: "The food could have been better and the crew attention and assistance to the passengers."
יתרונות: "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
חסרונות: "The food could have been better. Honestly much better"
יתרונות: "Comfortable seat and fairly friendly crew"
חסרונות: "Better reception and understanding at the airport. The staffs are not considerate."
יתרונות: "The short flight and pleased to get food."
חסרונות: "A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped"
יתרונות: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"
חסרונות: "Always delaying, catastrophic food."
יתרונות: "I received flying miles for this flight, well actually I really tried to find something positive to say"
חסרונות: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."
חסרונות: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."
יתרונות: "The staff was very kind."
חסרונות: "Flight was uncomfortable. They forgot my food and drink. The attendant sneezed on me without covering her mouth, my tv didn't work. The plane was dirty. I asked to be moved up to any of the 10 open seats in business and they said they can't. It was actually one of the worst flights I've ever taken anywhere in my life."
יתרונות: "Good crew, service."
חסרונות: "I chose a seat with no one in my row (because I knew the flight would not be full) and yet somehow two others got assigned to my row after. There was no need to cram us all into one row when the whole plane was empty!"
חסרונות: "old, uncomfortable plane with no entertainment system. miserable experience"
חסרונות: "Old plane. Not comfortable for a relatively long flight"
חסרונות: "The services at the airport was terrible. The Booked me a flight with only a 30 minute layover. When I try telling the people before boarding the plane, big Norred me. When I told the flight attendant she said she would talk to the captain to see if there’s a way I could get a ride to my next plane so I wouldn’t miss it. That never happened. When we got off the plane no one at the airport would help us and when I was trying to run to my next terminal one of the officers at the airport told me to slow down because I wouldn’t miss the plane and I was fine. When I asked help with directions and told him I was afraid of missing my flight people laughed and walked away. When I finally found my terminal and got to it, my flight had already took off seven minutes prior. I absolutelyHated my experience flying with Ethiopian air. The seats are uncomfortable on the plane, not all the seats recline back the same level, and when I was eating dinner I decided to eat chicken since I can’t eat beef and halfway through the check in my stomach started her and I looked up the chicken and it was still pink inside."
חסרונות: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."
חסרונות: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
חסרונות: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
חסרונות: "No kosher food eventhogh we asked for it"
יתרונות: "The flight crew was pleasant and helpful"
חסרונות: "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."
חסרונות: "flight was 6 hours delayed"
יתרונות: "Served dinner"
חסרונות: "the seats however were quite tight and there was no electrical plug for charging."
יתרונות: "The staff assistance Kosher food was great"
חסרונות: "Overhead baggage compartment was taken over by cups and stuff"
יתרונות: "The crew where very pleasant & the service on the plane was good"
חסרונות: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"
יתרונות: "The worst airline company I've ever used"
יתרונות: "Food was fantastic for such a short flight. It essentially ticks most of the boxes I would be concerned with for a flight of this length."
חסרונות: "Got an exit row seat so plenty of room but the seat itself is simply uncomfortable."
חסרונות: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
חסרונות: "There was a deley of 3 and a half h"
יתרונות: "Prior seating options, friendly air hostess, and vegan meal options."
חסרונות: "Flight from U.S had frequent meals, flight to Ghana had a sandwich and meal, and the time in between the two was extremely long, after been up extremely early to depart. It would also be awesome to have Ethiopian meal option, like injere"
חסרונות: "Airport in ADS was very basic. Was hard to find a descent toilet"
חסרונות: "Check in was a mess in Ethiopia."
יתרונות: "evry thing"
חסרונות: "no thing"
חסרונות: "Everything. I have written to email@example.com"
יתרונות: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
חסרונות: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"
יתרונות: "hospitality food beverages"
חסרונות: "duty free sales were very limited"
יתרונות: "aircraft was nice and well kept, and crew friendly."
חסרונות: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."
חסרונות: "My luggage was lost"
יתרונות: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
יתרונות: "Flight was on time"
יתרונות: "The service onboard was excellent!"
חסרונות: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"
יתרונות: "The seats were OK but not as good as in the larger airplanes. Vegetarian option for food was good. Airplane was half empty which made moving around quite easy and nice. Flight attendents were willing to help!"
חסרונות: "Independence day is perhaps not the best movie for a flight. Only one option as there are no personal media systems."