למצוא טיסות זולות ל קמפאלה

חסרונות: "Beverage service was minimal even after requests"

יתרונות: "Leg space was better"
חסרונות: "Long line for boarding .its a big flight so you have to add more restrooms"

יתרונות: "We survived"
חסרונות: "Plane was cramped and old. We watched all of our luggage sit on the tarmac and told attendants who did nothing. Who knows when we will get it back"

יתרונות: "Smooth flight, courteous staff"

יתרונות: "Crew was excellent but seemed stretched ."
חסרונות: "Overall ICE was great but didn't seem to have many new films"

יתרונות: "The service"
חסרונות: "Nothing wrong"

יתרונות: "Good everything"
חסרונות: "Nothing"

יתרונות: "There really wasn't much to like, but I suppose the space in the seating was decent. We also did not have any delays in boarding and the flight itself was nice."
חסרונות: "The crew did not even ask customers if they needed water. The food selections were terrible, and then there was no selection at all by the time I had a chance to order my food. I didn't eat barely anything for the whole 12 hr flight. That is the worst situation I have ever been on when flying anywhere. So, yes, I found it horrible for the most part."

חסרונות: "We were seated towards the back of the economy class and by the time the crew reached us, they ran out of the menu options and we were forced to take left overs"

יתרונות: "The flight was ok. We had very little lay over time which meant. We had to run across the airport to get to our flight. This also meant that some luggage got left behind. It was frustrating but atleast the airline ensured that it was delivered in one piece to our home addresses. Give them a plus for that"
חסרונות: "Left behind luggage Short layover"

יתרונות: "www.Web.HR"

יתרונות: "Once on the flight everything was great! Flying stars"
חסרונות: "Online check-in was a horrible experience and a waste of time. I was never able to check in before getting to the airport. Website kept kicking back errors when trying to check in."

חסרונות: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."

יתרונות: "Second legs entertainment system was brilliant."
חסרונות: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."

יתרונות: "All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely."
חסרונות: "I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!"

חסרונות: "Kitch design, fat people should not be allocated middle section seats"

יתרונות: "First off my flight was cancelled due a passport issue; my passport would expire in 5.5 months and was not permitted to fly . I contacted Web jet hoping that I would be rescheduled after I renewed my passport but unfortunately they would not allow me to rebook or to be reimbursed. I was traveling with my young son so I ended up loosing over $2,000, and now I have to start looking for other tickets which are extremely expensive at this time. I have waited all year for visiting my family and now I can't anymore . It's a nightmare!!!"
חסרונות: "Nothing at all"

יתרונות: "Cabin crew, very professional"

יתרונות: "Crew was professional, but not outstanding."
חסרונות: "Dubai airport had insufficient eaters open for breakfast although all jeweler shops were open by 0630. Boarding process at Dubai airport (home airport) was poorly ran. Staff did not board passengers by zones (although on tickets), or rows (also on tickets) or class (also on tickets). Rather all jumbled up, and although there was possible a good reason for such, no explanation offered passengers, thus increasing discontent. Individual desk personal seemed helpful when asked directly, so possible due to Dubai team /desk team lead policy. Flight seat from Dubai to EBB not one requested and no explanation offered on why although requested made months previous when ticket booked. ."

יתרונות: "Felt at home"

יתרונות: "The staff is super friendly and professional."
חסרונות: "I paid for an assigned window seat (18K) at the front of the plane. However when I arrived to my seat I was told that there is a handicap person in my room and I can't sit there and was offered a seat in the back of the plane. Yes of course I understand and wouldn't want to move a handicap person to get to my seat but at the same time I believe the seat assignment fee which I paid in advance should be refunded."

יתרונות: "Seat comfort and some cabin crew we're really kind"
חסרונות: "My screen was not very responsive to touch. Was challenging to navigate. I couldn't clearly hear the PA announcements"

יתרונות: "their hospitality"
חסרונות: "The food"

יתרונות: "good service"

יתרונות: "The comfort of the Airbus A380. Friendliness of staff, good food and wine. Great entertainment programs. I am a concert pianist, and I can not believe you offer so many channels of Classical Music on board! Plus all the movies.... Exceptional and good value. I am hooked!"
חסרונות: "Nothing"

יתרונות: "Delay in first flight which caused me a day. But accommodation provided at Dubai is fantastic. Entertainment system not worked in flight and WiFi Audi not worked."

יתרונות: "Everything"

חסרונות: "The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long."

יתרונות: "Comfortable seats on the 777 compared to the 380. The food was great and the crew was world class."
חסרונות: "The airport did not announce that our flight was boarding. Two bus loads of people were rushed onto the busses because of the confusion. The entertainment display was worn out in my headrest."

יתרונות: "Everything is perfect."

חסרונות: "I did not see on the website that in order to get Dubai Connect you were meant to spend a certain amount of money. I thought it was due to an eight-hour layover. I have done it on two other flights. When I arrived people had me running all over the place trying to get information on why I was not eligible. If I knew it was based on rate or it was clearer on the website I would not have booked the flight."

יתרונות: "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
חסרונות: "Coffee was ok, but could be better."

יתרונות: "Amazing"
חסרונות: "Nothing. This is the best airline ever!"

יתרונות: "Pretty spacious for economy, clean, well-lit, easy to navigate. I really liked the windows in the cabin on this flight compared to other planes. Crew was kind. Easy to use entertainment and movies. The temperature was moderate, which means very comfortable with the blankets that were provided."
חסרונות: "Ordered vegetarian meal, was served vegan meal with margarine. I specifically stated that dairy was ok, and the vegan meal was not good. Boarding was a bit of a disaster, unclear and hoards of people blocking aisles and visibility. We also got in late which is very problematic."

יתרונות: "I love Emirates, it's so clean, delicious food"
חסרונות: "I love every bit of it"

יתרונות: "I like the crew, service, boarding and comfort so I'm very satisfied from such services I will not fly in any other one except Emirates airline."

יתרונות: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
חסרונות: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."

יתרונות: "Flight attendants were patient and kind despite tension between passengers due to lack of overhead space."
חסרונות: "Very rough flight and every set of earphones were defective."

חסרונות: "Had a tough time to get a replacement ticket."

יתרונות: "The planes were very comfortable and the boarding was very well organized, especially for parents eith children."
חסרונות: "The crew wasn't very helpful and they were a little condescending."

יתרונות: "Everything"

יתרונות: "Activity bags for children, lots of legroom, great entertainment selections - new movies, nice individual screens, great colors and lighting and a nice smell. Flight attendants all nice and helpful, love the flight attendant outfits."

יתרונות: "The crew was very pleasant and helpful"
חסרונות: "The plane was obviously not as nice as the ones I have taken to Singapore on Emirates - and the waiting space in the airport gate was not very comfortable. The older media system is also very difficult to use."

יתרונות: "Flight overall was fine but not the standard that we had on the trans Atlantic potion"

יתרונות: "Everything"
חסרונות: "Nothing"

יתרונות: "Seats are comfortable and plenty of entertainment available. Service is prompt and friendly. As good as it can be for a long international flight."

יתרונות: "Staff are polite and accomodating. They let passengers upgraded from economy to business for free."

יתרונות: "all good"

יתרונות: "The handling of the layover in Dubai. Very appreciative! It was fantastic."

יתרונות: "Noghing"
חסרונות: "They didnt care about the damages caused to us"

יתרונות: "On time."

יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

יתרונות: "Everything- well done"

חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

יתרונות: "including new releases"

יתרונות: "Everythingn"
חסרונות: "Nothing beat"

יתרונות: "Will never use kayak again"

חסרונות: "The breakfast was poor & frozen ."

יתרונות: "Overall was just ok"
חסרונות: "Dirty smelly bathrooms Bad breakfast"

יתרונות: "Great plane--huge and new!"

יתרונות: "Very professional and very convenient."

יתרונות: "Not enought time for transit between two flights"
חסרונות: "Two out of three sutecases did not arrive."

חסרונות: "Very Bed earing headset."

יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"

יתרונות: "Everything"

יתרונות: "Excellent customer service"

יתרונות: "Plenty of room for the legs."

יתרונות: "They shipped my dog from Tel Aviv perfectly. No problems."
חסרונות: "The laptops and Ipads are removed from the cabin"

יתרונות: "The staff are all very professional and nice."

יתרונות: "הכל"
חסרונות: "שום דבר"

יתרונות: "amazing !!!"

יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"

חסרונות: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

יתרונות: "good job rushing us to the correct gate"
חסרונות: "late"

חסרונות: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

יתרונות: "Add good airline to Atlanta to eu"

חסרונות: "flight canceled , i flew diff, airlines"

יתרונות: "excellent"

חסרונות: "AC was not working while we were in the ground"

יתרונות: "Great service."
חסרונות: "Too early to bored and they push you to rush."

יתרונות: "It was an amazing overall experience."
חסרונות: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"

יתרונות: "Good service"
חסרונות: "They need better movies and music"

יתרונות: "Everything."

יתרונות: "Pillows"
חסרונות: "No vegan good woithout order"

יתרונות: "Crew was very nice"

יתרונות: "everything was good and don rhith"

חסרונות: "Security going from venice to Istanbul then israel could have been better"

חסרונות: "My seat space was too small"

יתרונות: "Movies crew"
חסרונות: "All was good"

יתרונות: "crew,food seats,"

יתרונות: "The hospitality"

יתרונות: "Food fine."
חסרונות: "Crew was polite, but knew nothing about what we should do when we landed in Istanbul. Given that we circled for an hour and then sat on the tarmac for TWO hours, they had plenty of time to ask what passengers should do about cancelled flights. Very discouraging. Video system never worked."

חסרונות: "The crew was extremely rude."

חסרונות: "It took us 18 long hours to arrive at Germany...and I lost an important meeting..."

יתרונות: "Everything was okay until I got to Venice,you lost my luggage and couldn't tell me where it's right now!! I'm in Venice without anything and freezing,what should I do?? And I'm here for just few days!!!would you buy cloths for my staying here?! You have said that my stuff will be get directly from Israel- tel aviv ariport to Venice but you lost all the luaggag!!! So I can't think about anything ealas beside thinking about my lost stuff!"
חסרונות: "Everything was fain but just find my laugh age befor I will get cold and spend my vacation I'll! I will be thanksful for that!"

יתרונות: "The profesional crew. The food"

יתרונות: "everything!"
חסרונות: "nothing"

יתרונות: "The Turkish Delight servings before meal is excellent."
חסרונות: "Very long luggage check-in in Tel Aviv."

חסרונות: "The plane was very hot"

יתרונות: "quick/efficient boarding - good staff - good food - easy flight !"
חסרונות: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

חסרונות: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

יתרונות: "The crew was amazing and the food was great."
חסרונות: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

יתרונות: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

יתרונות: "Good comfortable seat with extra leg room. Pleasant crew."

יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

יתרונות: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
חסרונות: "Boarding was chaotic and congested with not much information or order."

יתרונות: "The crew was efficient. Flight left on time. Food and wine served."
חסרונות: "No entertainment."

יתרונות: "The flight to Gdansk took off and arrived on-time and the staff were professional."
חסרונות: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

יתרונות: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
חסרונות: "No complaints about anything."

יתרונות: "Able to fly direct to ansterdam"
חסרונות: "Have to lay over on the way back. More expensive than other airlines."

יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."

יתרונות: "He missed it due to having a 32 minute layover, which he ran all the way to board."
חסרונות: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

יתרונות: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
חסרונות: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

יתרונות: "Crew was very nice and helpful, entertainment system worked well and had good choices"
חסרונות: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

יתרונות: "Very friendly staff"

יתרונות: "Only thing we liked was the fact that we were able to get onto our flight at all..."
חסרונות: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"

חסרונות: "Tiny old cramped plane."

יתרונות: "Cabin Crew was awesome."
חסרונות: "Entertainment System was not working and no Non-veg food option in flight."

יתרונות: "was very quick"

יתרונות: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
חסרונות: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

יתרונות: "The crew service is impeccable. Ground services very friendly and professional."
חסרונות: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

יתרונות: "Everything. Staff incredible."

חסרונות: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

יתרונות: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

יתרונות: "They were awesome."

יתרונות: "Service"
חסרונות: "Only one queue for boarding. Flight late on arrival."

חסרונות: "sardines!"

יתרונות: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

יתרונות: "Short flight friendly crew"
חסרונות: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

יתרונות: "Captain was updating us with the delay status."
חסרונות: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

חסרונות: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."

יתרונות: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."

יתרונות: "The long flight"
חסרונות: "The long flits"

יתרונות: "Good service."
חסרונות: "Business is EconAnthro my seats with the middle seat open."

יתרונות: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
חסרונות: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."

יתרונות: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
חסרונות: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

יתרונות: "Great dinner, and unlimited ice cream! Crew are cheerful and helpful as always."
חסרונות: "After status flyers boarded first, general boarding call was for all remaining passengers together! First time in my experience a full wide-body aircraft boarding was not by row. Predictably, the process was slow and chaotic. Last minute switch from a 777 to an older, non-refurbished 747-400. Entertaiment system contents are still great, but the screen is dim and outdated by today's standards. But I would just fill this as luck of the draw."

חסרונות: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"

יתרונות: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"

יתרונות: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"

יתרונות: "The flight attendants were amazing. Great entertainment system."
חסרונות: "Seats were a bit uncomfortable for long distance flight."

יתרונות: "cheap(?)"
חסרונות: "everything - absolutely no frills"

יתרונות: "2-4-2 configuration was ideal, because we had a pair of seats on the side"
חסרונות: "HIndu vegetarian meal was FISH!! Hindus DO NOT eat fish!!"

חסרונות: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."

יתרונות: "food very good."
חסרונות: "there wasn't so many movies in italian."

יתרונות: "WONDERFUL FLIGHTV"
חסרונות: "NONE"

יתרונות: "The short flight and pleased to get food."
חסרונות: "A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped"

חסרונות: "The delay was too much"

יתרונות: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
חסרונות: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"

יתרונות: "I received flying miles for this flight, well actually I really tried to find something positive to say"
חסרונות: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."

חסרונות: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

יתרונות: "Good crew, service."
חסרונות: "I chose a seat with no one in my row (because I knew the flight would not be full) and yet somehow two others got assigned to my row after. There was no need to cram us all into one row when the whole plane was empty!"

חסרונות: "old, uncomfortable plane with no entertainment system. miserable experience"

יתרונות: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."

יתרונות: "Crew"
חסרונות: "Airport facilities at Adis Ababa"

יתרונות: "Auto-adjusting windows"
חסרונות: "Understaffed. The plane looked and felt old. Food was sub-par."

יתרונות: "Price"
חסרונות: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."

חסרונות: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"

יתרונות: "nothing"
חסרונות: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"

חסרונות: "No kosher food eventhogh we asked for it"

יתרונות: "The flight crew was pleasant and helpful"
חסרונות: "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."

חסרונות: "Food horrible. Poor infrequent service, cramped seating, poor movie selection"

חסרונות: "flight was 6 hours delayed"

יתרונות: "Served dinner"
חסרונות: "the seats however were quite tight and there was no electrical plug for charging."

יתרונות: "The staff assistance Kosher food was great"
חסרונות: "Overhead baggage compartment was taken over by cups and stuff"

יתרונות: "The crew where very pleasant & the service on the plane was good"
חסרונות: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"

יתרונות: "The worst airline company I've ever used"

יתרונות: "Food was fantastic for such a short flight. It essentially ticks most of the boxes I would be concerned with for a flight of this length."
חסרונות: "Got an exit row seat so plenty of room but the seat itself is simply uncomfortable."

יתרונות: "The aircraft was brand new so everything was great"

חסרונות: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"

חסרונות: "There was a deley of 3 and a half h"

חסרונות: "Airport in ADS was very basic. Was hard to find a descent toilet"

יתרונות: "Nothing"
חסרונות: "Everything. I have written to customerrelations@ethiopianairlines.com"

יתרונות: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
חסרונות: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"

חסרונות: "I'm 1.89 and knees are jammed on this flight. Legroom is better on their long haul flights."

חסרונות: "The entire flight was fully booked and plane full of people with bad hygiene whose smell was so offensive that I was nauseous. My friend and I were the only two Western people on the plane and forced to sit in the last row of the plane next to the toilets. Passengers were rude and pushed us during boarding, on the bus, and when leaving the plane. It was disgusting."

יתרונות: "Customer service was great and the restrooms were cleaned regularly unlike some long haul flights where it's not the case."

יתרונות: "hospitality food beverages"
חסרונות: "duty free sales were very limited"

יתרונות: "aircraft was nice and well kept, and crew friendly."
חסרונות: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."

יתרונות: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."

יתרונות: "The service onboard was excellent!"
חסרונות: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"

חסרונות: "Addis airport is a disaster, Really long queues and badly organised, Our flight left 20 minutes late and in turn made our landing 1 hour later. The flight attendants on Ethiopian air are very lazy, they dont respond to the service button been pushed, and their English is not that good,"

יתרונות: "I flew on the 787 dreamliner, and it was THE BEST airplane I have ever flown on. The service was excellent and the seats were very comfortable. I highly recommend this."
חסרונות: "There was nothing that I did not like."

חסרונות: "Food and entertainment was lame especially because sound didn't work."

יתרונות: "The crew tries very hard to please"
חסרונות: "Toilets were not cleaned during the flight. Seats uncomfortable and much too crowded. Plane is inconvenient for night travel. No personal television."

יתרונות: "Comfortable airline but on the small side. It was perfect for the price."
חסרונות: "Kosher food was poor. I know there are higher quality options from Israel, Johannesburg, Frankfurt, etc. This meal was from Antwerp and was not nice at all."

יתרונות: "I really liked everything"
חסרונות: "It was one of good flight myself :)"

חסרונות: "I legitimately got food poisoning on this flight!"

חסרונות: "At Nairobi had to carry bags down steps. no bus for transit. Had to go to arrivals and take bus back. Also wanted to take later flight same day but change fee too high."

יתרונות: "Professional crew and great hospitality."
חסרונות: "I didn't like the state of the room in the hotel I slept during my overnight stay in Addis Ababa for my return trip."

יתרונות: "Smooth boarding and very nice crew."
חסרונות: "Aircraft is much too small for such a long flight."

יתרונות: "Movie didn't work for 8 hours flight and food was horrable"

יתרונות: "The airplane seems to be newer yet the seats were very dirty and uncomfortable. The entertainment system also had a time delay so seemed to have problems refreshing..."
חסרונות: "The seats and the entertainment system. I also think that the flight attendants need better uniforms. They look a bit out of date."

יתרונות: "You get discounts on domestic Ethiopia flights if you arrive on Ethiopia. The crew is kind. The flight was smooth overall, except for landing."
חסרונות: "Entertainment was on group screens (from the ceiling) but I was pretty glad there was entertainment at all on a short, 2-hour flight!"

חסרונות: "food should be better, it's currently not on par with other airlines"

חסרונות: "Choice of food was very limited as they were missing the food in catalog."

יתרונות: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
חסרונות: "Once in Houston took 30minutes to the luggage to be delivered"

חסרונות: "Seat and cabin temperature was very uncomfortable."

יתרונות: "That we checked in at VIP"
חסרונות: "The food was the worst I've had in a plan."

יתרונות: "Nothing"
חסרונות: "We got zero offer of beverages during our flight, even a cup of water! Glad we bought our own. It seemed like one of the flight attendants was in a flight with a customer during boarding."

חסרונות: "My husband was rerouted through London because they said he didn't have an ETA to go through Canada. But he does have one. We have the number and Brussels Air was the one that got it for him on his outgoing trip! When I called the airline to get his route details they said he does have one and they saw that he did. So what's up Brussels Air staff? We hope you will offer some recompense for the error and the trouble."

יתרונות: "Crew was polite, but..."
חסרונות: "The flight attendants seemed unused to the idea that Orthodox Jews won't sit beside people of the opposite sex. This made boarding take longer than it needed to. The airline should figure out a way to streamline this process on flights to/from Tel Aviv."

יתרונות: "The safety instructions movie was entertaining the first time. The crew was friendly overall."
חסרונות: "Both my luggage items were lost on the way there and one on the way back. No free food or drink although the flight price is not that low."

יתרונות: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
חסרונות: "Lack of complimentary food - not even a snack as far as I can remember - for almost 5 hours flight. Really?"

יתרונות: "The only thing I liked was that I landed safely in Brussels."
חסרונות: "It was a 5 hour flight with seats that didn’t recline, head rests that didn’t move, no in-flight entertainment, no pillows or blankets, and unfriendly and somewhat rude, jaded flight attendants. The most uncomfortable international flight I’ve been on"

יתרונות: "The crew were very nice."
חסרונות: "It was a small plane with only 1 bathroom which was not available for the flight due to long lines. There was no food or even a drink of water without payment. there was no in flight entertainment."

יתרונות: "Safe flight"
חסרונות: "They dropped our connection. Took 3 hours to straighten it out"

חסרונות: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."

חסרונות: "Even after meal request few days back, no veg meal available for this long journey"

חסרונות: "Boarding was unorganized. Halfway through the flight, the cabin smells like sweat everywhere."

יתרונות: "Long flights are never fun It helped that the crew was helpful and pleasant Food was ok but there could have been more offered It was an 8 hour flight and there was one meal an hour after take off and then just a very small snack and drink an hour before Not enough water was offered throughout the flight"

יתרונות: "I was happy to see that I had a huge amount of leg room on both of the flight legs! - Very comfortable"

חסרונות: "The special meal that I had requested was not available. In fact the only meals on the Brussels to Washington leg were chicken/fish. No vegetarian meal was provided."

חסרונות: "The crew didn't bother to announce that we would have a delay at take off and at landing. The food?... nothing good to say. It's been years since I've eaten a meal on a passenger plane."

יתרונות: "The team was nice, the flight took off on time and arrived a few minutes early"
חסרונות: "Even though I'm a star Alliance frequent traveler status holder, and the status grants an extra bag on economy class I was forced to pay for my first checked in bag. Furthermore, since I assumed I'll be getting my checked in luggage for free (as it states on the miles and more website) I didn't pay for it in advance a fee of 35$, meaning they made me pay 65$ in the airport."

חסרונות: "The flight was similar to a low-cost airline but I was not informed of this when booking. Uncomfortable seats with very little legroom, and food was only available by purchase. Not worth paying the cost of a regular flight for a 5 hour flight!"

חסרונות: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."

חסרונות: "4 hour delay"

יתרונות: "Crew was very nice"
חסרונות: "Food was fair. Movie selection was poor."

יתרונות: "Leg room and food on board was pretty good. The flight crew was very friendly."
חסרונות: "The competence and effectiveness of the boarding crew was deplorable. Everyone looked and acted like it was their first day on the job. If I have a choice, I don't think I will ever fly this airline again. Brussels airport is also a confusing mess. You just wait in line after line with no clear direction. They left one of my bags behind in Brussels as well, and I have yet to receive an update on where it is."

יתרונות: "Great l! The food was good, landing was smooth and seats comfortable. Entertainment options were ok but could be better. Overall I enjoyed my experience and would love to fly with Brussels airlines again."

יתרונות: "The seats in the plane were amazing. Maybe older but better than the new ones."
חסרונות: "No infotainment screen"

יתרונות: "Nothing"
חסרונות: "Babies crying everywhere One couple fighting No food or drinks"

יתרונות: "Did not like airline so much."
חסרונות: "Staff did not allow access to lavatories when they were serving drinks and the long waits after were ridiculous"

יתרונות: "The flight attendant was friendly."
חסרונות: "My bag was lost. I was in Africa for 4 days before it finally came in. During the flight, there were several hours that we were never checked on or asked if we wanted something to drink."

חסרונות: "* No information was provided to the passengers about an additional delay of the flight after the original 5 hour delay. * No compensation was offered for the inconvenience of a delayed baggage by 2 days. * My family is definitely not going to fly with Brussels Airlines after the experience we had."

חסרונות: "Departure delayed for unspecified reasons, most of the passengers like me had connecting flights and it was stressful"

חסרונות: "I have no words flew not honored and I had to buy a ticket at the airport. Thank you for your service!"

יתרונות: "Very old planes No entertainment Very nice stewardess"

יתרונות: "I eventually got home"
חסרונות: "I didn't get to sleep as I had to spend hours booking a new flight."

יתרונות: "The entertainment system is great and they provide a lot of food. The crew is very available and efficient."
חסרונות: "We had delays in Brussels because of a communication issue and because we were waiting on a vehicle to help us push off from the gate, which was a bit odd. The movie selection was good but a little outdated."

יתרונות: "Nice flight and very good Smoot Landing."
חסרונות: "I like Everithing. It was amazing. Ilove it. Thanks.Dr. Moctar Bayor,M.D."

יתרונות: "The flight attendants were professional and actually smiled often! The food served was tasty and they made sure we had plenty of water throughout the flight."
חסרונות: "A crying baby for most of the flight. I offered to help the Mom a bit. Couldn't be helped by the airline of course."

יתרונות: "Crew were polite. Due to late BHX departure VCE connecting passengers were given barcode pass for fast lane thru security & passport control. BRU huge & a bit confusing. esp for arrivals from GB connecting to Italy. Lots of escalators and walking. Brussels airlines were fine. However, in future I would avoid using BRU as a connecting point unless more time between flights."

חסרונות: "I felt that the crew was unfriendly and saw each request as a burden."

יתרונות: "very friendly crew. great landing in very windy condition"
חסרונות: "bad seat"

יתרונות: "Even though i bought my ticket to Newark by mistake. I was possitively surprise by all the acomadation there"
חסרונות: "The entretien system wasn t fonctionning well and the personnal had to rebooted so many time it was impossible to actually watch any thing"

יתרונות: "At the gate there was a wonderful United Airlines employee (the flight was operated by United Airlines) who made an extra effort to organize me and my husband seats next to each other. The flight was full and we didn't have seat bookings before boarding."
חסרונות: "I didn't like the food which is usually expected on airplanes. Still, there is one quite simple thing that is possible to arrange to improve the quality - fresh bread instead of dry and hard one. Comfort - the airplane had 3-seats rows on sides. I prefer 2-seats rows. I haven't noticed that bigger planes mean automatically cheaper flight tickets. Therefore I definitely choose less crowded plane with more comfort. Entertainment - the TV was touch screen. Modern idea but poor realization. The TV user interface was very hard to manipulate because the extra mouse that had to be brought on right button hardly moved."

חסרונות: "Business class seats were like economy just no one in middle seat. not very comfortable. no entertainment system at all."

יתרונות: "The screen for movies, etc, was too small and the earphones did not work. Food was poor, similar to the food from America to England. Disappointed!"

חסרונות: "No food, no drink, no newspapers"

חסרונות: "It seems like the crew was happy to fly with out the passengars....."

יתרונות: "This was operated by Germanwings. They were very punctual and flight was quicker than the estimated time."

יתרונות: "Mostly fine - except for the delay."
חסרונות: "Our flight from Basel to Brussels was delayed, so we missed our connecting flight to Prague and had to spend the night in Brussels. The woman at the boarding gate said they would likely hold the plane for us in Brussels - but they didn't. The crew didn't provide refreshments - but I don't blame them for that, as they were in a hurry after the delayed flight. We went on to Prague smoothly the next day but didn't get settled in until mid-afternoon and so wasted a day of our vacation."

יתרונות: "Service, food , time,"
חסרונות: "Short time between connection"