Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip.
יתרונות: "Good aircraft, good service, on time, eventless"
חסרונות: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
חסרונות: "Short and sweet"
חסרונות: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
חסרונות: "tout est à revoir !"
חסרונות: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
יתרונות: "Crew memebers"
חסרונות: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
חסרונות: "Entertainment worked sporadically"
יתרונות: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
חסרונות: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"
יתרונות: "The crew was amazing and extremely helpful!"
חסרונות: "The food could have been better"
יתרונות: "The comfort of the flight snd kindness of the crew."
חסרונות: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
חסרונות: "No entertainment facilities"
יתרונות: "Crew was nice."
חסרונות: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
יתרונות: "In flight entertainment was great"
חסרונות: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
יתרונות: "The crew"
חסרונות: "Seats! They were too small!"
יתרונות: "The crew was friendly and always came around with water."
חסרונות: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
חסרונות: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
יתרונות: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
יתרונות: "The crew was very gentile."
חסרונות: "No enterteinment on the plane."
יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
חסרונות: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
יתרונות: "Over all pretty good for price."
יתרונות: "Friendly crew, good meal and entertainment"
חסרונות: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
חסרונות: "My luggage was lost in Paris. Now I need to wait still."
יתרונות: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"
חסרונות: "They were unfreindly and rude."
יתרונות: "Flight was smooth"
יתרונות: "Plus seat was good. On board crew was nice."
חסרונות: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
יתרונות: "The space and the people"
יתרונות: "The airbus 380 was great and the staff very nice"
חסרונות: "Too mych bad smells after a few hours"
יתרונות: "Speed, professionalism"
יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."
יתרונות: "Short, lots of leg space"
חסרונות: "It was delayed"
חסרונות: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
יתרונות: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
חסרונות: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."
יתרונות: "No delays, service with a smile"
חסרונות: "Nothing to report."
יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"
חסרונות: "Meal choice missing kosher non-gluten combination."
יתרונות: "Friendly crew; comfort; punctuation. Fast boarding"
חסרונות: "Simple food - very small amounts. No entertainment."
יתרונות: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
חסרונות: "Vegetarian food choices always leave much to be desired."
יתרונות: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
חסרונות: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."
יתרונות: "Bar/Coctail service on AF was excellent."
חסרונות: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."
יתרונות: "Boarding was efficient, the flight was on schedule, crew was nice."
חסרונות: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."
חסרונות: "Touch screens"
חסרונות: "We waited quite a while to check in our luggage at the Birmingham airport. Staff showed up at the counter only 2 hrs before the flight."
One of the suitcases never reached Milan Bergamo Airport. Of course we filed a case and we are still awaiting.
הצק אין היה גרוע משכו אותנו עד הטיסה רק לפני עליה למטוס יתאפשר לעשות
Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct
חבורה של נצים גרמניים יחס מזלזל ואנטישמי בצורה בלתי סבירה .. לא נוסעת איתם בחיים יותר!!!! וחצי מטוס התלוננו על אותו דבר חברה פח
אין בידור - מה השאלה הזו חבל שלא ניתן להשכיב את המשענת כדי לנוח !
המחיר היה מאוד נוח - הצוות מסביר פנים - הטיסה הייתה נעימה - האוכל שהזמנתי היה בסדר-המרחק בין הכיסאות סביר - חבל שלא ניתן להשכיב את המשענת כדי לנמנם .
היה רצוי שהנחיתה תהיה רכה יותר... הטיסה היתה נעימה
יתרונות: "Quick boarding and arrived early."
חסרונות: "The seat was very very small for an average size human and the seat belt was on max.. No social distancing between seats"
יתרונות: "I was traveling with a handicap, the staff was very polite, patient and helpful"
יתרונות: "The crew on the plain were great"
חסרונות: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
חסרונות: "There was a delay of 2 hours when the boarding du"
יתרונות: "Short flight"
חסרונות: "Give free water"
יתרונות: "Friendly crew. Good leg room."
חסרונות: "Magazine racks on back of seats would have been good."
יתרונות: "Easy trip. Crew relaxed, short flight."
חסרונות: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
יתרונות: "The frew was nice"
חסרונות: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
יתרונות: "Flight took off on time"
חסרונות: "Seats are very uncomfortable"
יתרונות: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
יתרונות: "Helpful staff especially with disabled access."
חסרונות: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
יתרונות: "Flights ran to time"
חסרונות: "Some passengers were taking phone calls when the safety demonstration was being done."
חסרונות: "Delayed an hour."
חסרונות: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
חסרונות: "Tried to cancel through the Ryanair website, and they wouldn’t cancel it. So... never went, and the seats were empty"
חסרונות: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
חסרונות: "Staff were quite rude and didn't spend time explaining the delay we were having in English"
יתרונות: "The route"
חסרונות: "No light in the bathroom (sorry to all the women who had to sit down after my guess as to where the toilet was...). No paper towels in bathroom. Delayed getting to the airport. Delayed departure. Sat on the tarmac for an hour and a half"
חסרונות: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"
יתרונות: "Short flight Flight itself is cheap Plane ok"
חסרונות: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
יתרונות: "Food was hot and tasty."
חסרונות: "Near 2 hour delay."
חסרונות: "The heat in the cabin was way too high"
חסרונות: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
יתרונות: "The price of the ticket"
חסרונות: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
יתרונות: "Beautiful views of Santorini and the Aegean from my window seat"
חסרונות: "My original flight was cancelled due to high winds and I was rebooked on this flight, having to spend an extra night on the island and thus missing my on going flight to Vienna the next day."
יתרונות: "price and schedule were very fine on time pleasant staff"
חסרונות: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
חסרונות: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
יתרונות: "Crew, Airpiort Check in Staff, Boarding & Special Assistance Team are excelent. Would travel anytime with them and would recommend."
חסרונות: "Food is not good & food prices are a complete rip off. Better making a packed lunch it tastes better and a fraction of the cost. Hold luggage is a bit expensive. But the bad points can be said for all budget airlines. But the good points can't be said for most budget airlines. So we'll done Ryanair on these."
יתרונות: "best food and drinks best clubs"
יתרונות: "Low price"
חסרונות: "delay of 1:30."
יתרונות: "on time"
חסרונות: "Flying shop"
יתרונות: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
חסרונות: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
יתרונות: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
יתרונות: "Fast accurate on time and proffesional"
יתרונות: "It was nearly on time. Only ten minutes late."
חסרונות: "Pilot wasn't keen on communicating with us poor passengers. Where were we flying? What speed? What were we passing over? Perhaps that information would cost extra."
חסרונות: "all the extra charges... late take off not being able to get the seat desired general nervousness due to low level of confidence in the company"
יתרונות: "Nothing to say."
חסרונות: "No food."