Over 3 hours of delay without any assistance from klm
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
חסרונות: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
חסרונות: "It's KLM. What else do you need to know."
יתרונות: "Klm's consistantly high standards in everything they do."
חסרונות: "Still don’t have my luggage yet"
יתרונות: "Almost everything, especially the crew."
חסרונות: "Don’t feel like anything should be better to be honest"
חסרונות: "Delay due to strike"
חסרונות: "Everything was good"
יתרונות: "The crew was amazing, flight on schedule and good entertainment."
חסרונות: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
חסרונות: "Travelled business class and was ace experience"
חסרונות: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
יתרונות: "General flight journey"
יתרונות: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
חסרונות: "the headrest is hard. Apart from that- all was fine"
חסרונות: "Boarding was very slow."
יתרונות: "Crew was fantastic."
חסרונות: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
יתרונות: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
חסרונות: "Not having to walk outside in Edinbur4gh to board the flight."
יתרונות: "KLM staff is great"
יתרונות: "The crew was amazing and the food was great."
חסרונות: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
יתרונות: "Seating is tight. The crew was great !"
חסרונות: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
חסרונות: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
יתרונות: "Efficient boarding system, clearly signposted. Professional staff"
יתרונות: "Very pleasant, professional crew"
חסרונות: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
חסרונות: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
יתרונות: "Employees were very friendly"
חסרונות: "The seats were very small"
יתרונות: "Shirt flight but well catered, boarding was efficient and quick."
חסרונות: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
יתרונות: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
יתרונות: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."
יתרונות: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
חסרונות: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
יתרונות: "Friendly staff, good service and on time departure/arrival."
יתרונות: "Very friendly staff"
יתרונות: "Comfortable seats. Warm plane with happy staff."
חסרונות: "Maybe a second sandwich option for food, not everyone likes cheese."
יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"
חסרונות: "At some point the luggage was lost. here."
יתרונות: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
חסרונות: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
חסרונות: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
יתרונות: "Speed, crew, and reliablity."
חסרונות: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
יתרונות: "Quick (relatively) flight."
חסרונות: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
יתרונות: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
חסרונות: "Nothing. This is filler text to meet the min. characters."
חסרונות: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
יתרונות: "Very good flight, excellent service and good food."
יתרונות: "The service, entertainment, food, the crew, the aircraft were excellent."
חסרונות: "They put us in a Transavia plane."
יתרונות: "Food and drink service"
חסרונות: "Boarding pass facility"
Delays in flight is not acceptable. The passengers knew about the delays before the staff.
Got to the airport 2.5 hours before the flight but had to queue so long for the compulsory bag drop that we had to run for the gate. Really unpleasant experience.
We were very lucky and got a complementary upgrade somehow because the crew needed our seats.
יתרונות: "Efficient. On time."
חסרונות: "Water, courtesy of the airline. More space, of course."
יתרונות: "Efficient. On time."
חסרונות: "Water, courtesy of the airline. More space, of course."
חסרונות: "1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona"
יתרונות: "Save you money and avoid this airline."
חסרונות: "Complete overhaul of the company."
יתרונות: "Vueling is a high quality airline. Much better than Ryanair"
חסרונות: "The club sandwich was rather disgusting"
יתרונות: "Seats comfy plenty of room"
חסרונות: "The delay which was no fault of Vueling"
חסרונות: "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."
חסרונות: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
חסרונות: "The flight was delayed with very little information given by the crew. There was a 15 min delay getting off due to there being no airbridge and no information from the crew. There was very little legroom. The seat in front was broken and kept collapsing on my legs"
חסרונות: "I fid not go to Amstredam because i lost my flight. Noregiean airlines was late. I went to London."
יתרונות: "Comfortable seat, crew good, left and arrived as scheduled."
חסרונות: "Cost of on-board food & drinks"
יתרונות: "No comment"
חסרונות: "No coment"
יתרונות: "plane was quit new and seats were comfy."
חסרונות: "check in was a bit slow."
יתרונות: "Great value. Spacious overhead compartment for bags - no issue being near last to board with larger carry on bags. On time departure and even early arrival."
חסרונות: "Se podría mejorar el tiempo de desembarque"
יתרונות: "Perfect timing and nicely crew"
חסרונות: "There is no food not even a glass water for free"
יתרונות: "The crew was fast, but grumpy."
חסרונות: "Vueling delays flights."
יתרונות: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
חסרונות: "No food offered for free. No even water offered"
חסרונות: "I missed the rental car"
יתרונות: "Glad I paid for the emergency aisle. A long flight with plenty of leg room."
יתרונות: "Everything is good"
יתרונות: "New plane"
חסרונות: "Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care"
יתרונות: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
חסרונות: "Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage"
יתרונות: "at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please."
יתרונות: "The plane was clean and comfortable"
חסרונות: "My flight was approximately five hours delayed and I received no communications from the airline other than changing updates to departure time ranging from two hours to twenty minutes to five hours of delay. Airport staff offered no condolences or compensation."
יתרונות: "Aircraft cabin comfornand cleanliness"
חסרונות: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
יתרונות: "Comfy seats, plenty of legroom"
חסרונות: "Took forever to board"
יתרונות: "Flight on time"
חסרונות: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."
חסרונות: "No food, no entertainment,no place for legs,late boarding"
יתרונות: "Quick flight"
חסרונות: "Everything else! Where am I supposed to put my legs?"
יתרונות: "On time. The price."
חסרונות: "All as expected."
יתרונות: "Difficult to say, probably just returning home"
חסרונות: "1. After 4 hours in line in front of the boarding desk (I was between the first 10 people in line) due to a flight delay, when they began boarding they decide to start from the 15-31 rows. As I was on the 6th row, for which I payed an overprice when buying tickets, I eventuallypassed frome the first 10 people to be boarded to the last one. 2. As a consequence of point 1. As I arrived in front of the airplane door, the crew said the remaining luggages couldn’t be boarded with us because there wasn’t anymore space in the lockers. 3. The crew was very unprofessional. So, in the end, after paying more for first rows tickets and after being one of the first people in line to be boarded, because of poor organizarion I ended as one of the last to be boarded and without the right to bring with me the personal luggage. A nightmare"
יתרונות: "The seats were okay"
חסרונות: "Boarding took forever."
יתרונות: "Was an ok flight for a budget airline"
חסרונות: "I'd booked it and paid more as it was supposed to be British Airways. This was rather misleading by kayak as I booked with them via the British airways website then forward to vueling. Could have paid less if I'd chosen vueling from the options."
חסרונות: "Very late"
חסרונות: "No leg room. I am not a big guy,but my knees were pinned against the seat in front of me."
חסרונות: "Sits are not comfortable"
יתרונות: "Nice short flight! Nice crew!"
יתרונות: "It was fast"
חסרונות: "A bit cramped in seating"
יתרונות: "Cheap, fast, reliable"
חסרונות: "Basic services"
יתרונות: "Quick and easy all the way."
חסרונות: "EXTREMELY cramped. Worst experience since Ryan Air."
יתרונות: "The price"
חסרונות: "It is difficult to change the conditions of the initial purchase the seats are not comfortable at all"
יתרונות: "Don't know I slept."
חסרונות: "They were get 6th disorganized at check in and boarding."