The entertainment selection was great, boarding process was smooth. However, the staff were so rude, my tray table was broken so had drinks split on me. I had a child coughing on me and kicking me in her sleep. The person in front of me put his seat down so far that my knees were against the seat (I’m only 5’9). The person behind me used her tray table to sleep so I couldn’t put my seat back. She woke up for breakfast, by which point I wanted sleep so I put my seat back and she complained about it so I had to put the seat upright again!
חסרונות: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
יתרונות: "Crew on airport at baggage is not helpful at Mumbai airport very poor"
חסרונות: "Good Guidance Proper behavior from airport crew"
חסרונות: "Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts."
חסרונות: "The entertainment system did not work properly"
יתרונות: "The entertainment was great and the crew was very friendly and helpful"
חסרונות: "The ability to access bathrooms after turbulence has ended"
יתרונות: "Very friendly staff, prompt service, smooth boarding, clean cabin."
חסרונות: "I usually love the food on Emirates but this was really not good. Barely edible!"
יתרונות: "The crew was very polite and professional."
חסרונות: "There could be more legroom."
יתרונות: "Entertainment was exhaustive and entertaining"
חסרונות: "Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F."
יתרונות: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
חסרונות: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."
יתרונות: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
חסרונות: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"
יתרונות: "Food Staff Service Aircraft"
יתרונות: "Excellent food and serving"
יתרונות: "Brilliant service from start to finish"
יתרונות: "Good overall service."
חסרונות: "The seats on the 777-300ER were tiny compared to the seats on the A380 from JFK to dubai. My wife and I are both small people and we were cramped. This is very unfair to us and even so to larger people on such a long leg The entertainment screens were also very poor. Small, low res"
יתרונות: "Great movies and responsive crew"
חסרונות: "Something weird was going on about how food was served and how people went about deciding what to have."
יתרונות: "great flight service with accommodating staff. in flight entertainment had awesome variety"
יתרונות: "Very responsive and friendly crew"
חסרונות: "Would like to see more vegetarian options"
חסרונות: "I thought I had paid for window seats."
יתרונות: "Lovely flight crew and great film selection"
חסרונות: "Would have liked more healthy food options d"
יתרונות: "Javier the flight attendant was so welcoming and attentive. Flight got l fit late, but arrived on time. Service was efficient and respectful. Was not as crowded as prior flight and was able to eat the meal"
חסרונות: "Time of flight really sucked. 4:00 AM departure meant arriving at 1.00 AM. Tough way to start a day"
יתרונות: "The sitting is nice with good leg room"
חסרונות: "Can’t think of anything I don’t like."
יתרונות: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
חסרונות: "Codebase flights and no one looking as us as customers."
יתרונות: "I flew from Orlando DL to Dubai ,and from Dubai to cape town and both flight I was selected to seat on the middle seat,f that happens on my return flights to Orlando fl ,I will never fly emirates again"
יתרונות: "Crew were excellent , very pleasant and helpful"
חסרונות: "Food was horrible , not much options for vegans"
יתרונות: "Nice new Boeing 737 with great movie choices."
חסרונות: "Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian)."
יתרונות: "Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated."
חסרונות: "Dull food."
יתרונות: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
חסרונות: "crew service"
יתרונות: "Service from staff"
חסרונות: "One toilet was not in service and another ran out of water in the sink!"
יתרונות: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
חסרונות: "I did not like that only one bag is allowed on the flight if you are in economy."
יתרונות: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"
יתרונות: "Loved the entertainment options."
חסרונות: "Food was horrible and cabin crew was not nice or friendly."
חסרונות: "they messed up my bag and had to wait 4 hrs at dxb airport to hv them retrieve it"
יתרונות: "Plenty of room even in economy. Good food for a plane. Very friendly"
יתרונות: "The flight crew we're fine and helpful if you needed something."
חסרונות: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."
יתרונות: "Choice of movies was good"
חסרונות: "Changed flights in Dubai but there were not enough or easy directions. Could not hear boarding announcements due to announcement issues. Crew who served were rude and not useful most time, except couple of crew members. Ear phone not working, took a while after asking to get new one. Food was cold and poor - did not have second bite on most food. Crew serving was as if they were in training (must be) Cramped seat, which did not recline much, which was unusual for Emirates. Glad to be out of that plane."
יתרונות: "Overall onboard hospitality"
חסרונות: "The avoidable rush at washrooms etc"
יתרונות: "Flight was good for a shorter range"
יתרונות: "Same as above"
חסרונות: "same as above"
יתרונות: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
יתרונות: "Entertainment facilities very good. Important for those long trips. Food good too"
יתרונות: "My complete stars goes to the crew members. The best in the airline service. Next is the food, amazingly good."
חסרונות: "Didn't expect the tv systems to be so bad. I couldn't watch even one show. The enertainment system hanged and was stuck during the whole journey. The seats were dirty and wasn't kept clean"
חסרונות: "Crews were rude"
חסרונות: "Screen was black and white most of flight"
חסרונות: "1: This is related to HORRIBLE experience traveling to Dubai from Ahmedabad on Saturday (EK 202 11 PM/ EK 538). EK 202 – delayed by 24 hours Issue:FROM 3 HOURS INFLIGHT SITTING, RETURNED LUGGAGE, HOTEL FOR 4 HOURS, 12 HOURS OF WAIT TIME ON AIRPORT DOING NOTHING EK 538 – delayed by 6 hours Issue:FROM 3 HOURS INFLIGHT SITTING, 6 hours delay. I booked the flight with Emirates because of their better service even though Price doesn’t matter, but I didn’t expect this bad. No rest from Last 48 hours due to HORRIBLE experience with emirates and Flight delayed. I am surely looking for some king of refund in the ticket since it was really bad experience. It took 48 hours to reach from JFK to AMD (It supposed to be 20-22 Hours). Do you think Should I fly with emirates Again? If yes give me One reason. Thanks. Any feedback appreciated."
יתרונות: "The flight was empty and the luxury to choose your open row of seats"
יתרונות: "The Captain spoke to us a few times and the crew were absolutely amazing. Best flight Ive ever been on."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "The Turkish Airline crew are treat you as guests not as customers."
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "The service"
חסרונות: "No entertainment. Late boarding."
יתרונות: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
חסרונות: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
יתרונות: "Cost of seat."
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
חסרונות: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
חסרונות: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
יתרונות: "Great service"
חסרונות: "No room"
יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
חסרונות: "Customer service"
חסרונות: "Nothing beat"
יתרונות: "Will never use kayak again"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
יתרונות: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
חסרונות: "No air in cabin"
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
חסרונות: "Food was dried out and tasteless"
יתרונות: "Excellent customer service"
יתרונות: "As above"
חסרונות: "As above"
יתרונות: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
חסרונות: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "good job rushing us to the correct gate"
יתרונות: "friendly crew and superior service"
יתרונות: "Add good airline to Atlanta to eu"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Smooth flight"
חסרונות: "flight canceled , i flew diff, airlines"
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Service when it was done"
חסרונות: "Infrequent service Crowded Entertainment system bad"
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "Everything was perfect during the flight."
יתרונות: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"
יתרונות: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
יתרונות: "Large space"
חסרונות: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"
יתרונות: "Punctuality in Punctuality"
חסרונות: "Everything's is ok"
יתרונות: "Fine flight with good meals."
חסרונות: "TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact."
יתרונות: "Crew is friendly."
חסרונות: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
חסרונות: "The seats are uncomfortable"
יתרונות: "The seats were very comfortable and generally this flight is comfy"
חסרונות: "The queue during boarding is very long, they need to add counters"
יתרונות: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
חסרונות: "More entertainment options, the movies and TV shows offered are not varied or very good."
חסרונות: "Flight was delayed again. No priority boarding for Star Alliance members. Staff was unfriendly."
יתרונות: "I received flying miles for this flight, well actually I really tried to find something positive to say"
חסרונות: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."
חסרונות: "old, uncomfortable plane with no entertainment system. miserable experience"
יתרונות: "It is an African airline so I am doing my best to support it. I am grateful I was allocated to a hotel for my long layover"
חסרונות: "I had a long layover in Addis and the hotel I was allocated to could improve its service. I was expected to be served breakfast in the morning. My flight was at 820 am There could be some improvement on food"
יתרונות: "Nothing - decades behind other Airlines."
חסרונות: "Everything. Terrible old plane, bad food (made me violently ill), bole airport is depressingly bad and unorganised, boarding is like lucky dip... my seat was broken on the plane. It was an exit and still so uncomfortable. Never again..."
חסרונות: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."
חסרונות: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
חסרונות: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."
חסרונות: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
חסרונות: "No kosher food eventhogh we asked for it"
יתרונות: "The flight crew was pleasant and helpful"
חסרונות: "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."
חסרונות: "flight was 6 hours delayed"
יתרונות: "Served dinner"
חסרונות: "the seats however were quite tight and there was no electrical plug for charging."
יתרונות: "Brand New Aircraft"
יתרונות: "The staff assistance Kosher food was great"
חסרונות: "Overhead baggage compartment was taken over by cups and stuff"
יתרונות: "The crew where very pleasant & the service on the plane was good"
חסרונות: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"
חסרונות: "Everything was bad, very upset !"
יתרונות: "Spacious, good entertainment system"
חסרונות: "Transit at Bole International is awful. No gates for aircraft to dock which seems to be a common problem these days, slowing down the boarding and alighting processes."
יתרונות: "The worst airline company I've ever used"
חסרונות: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
חסרונות: "There was a deley of 3 and a half h"
חסרונות: "Airport in ADS was very basic. Was hard to find a descent toilet"
יתרונות: "Cost effevtive"
חסרונות: "Crew being unkind."
חסרונות: "Everything. I have written to email@example.com"
יתרונות: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
חסרונות: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"
יתרונות: "The flight was smooth and the crew courteous. In fact the passengers all applauded when we landed."
חסרונות: "To reach Addis Abba/Arusha from the west coast of the US by Ethiopian Air, one must go through Dublin. I wish there was a Seattle to Addis Abba choice."
יתרונות: "aircraft was nice and well kept, and crew friendly."
חסרונות: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."
יתרונות: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
חסרונות: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"
יתרונות: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
יתרונות: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
יתרונות: "The food and the crew were nice. The entertainment would go in and out, with the buttons malfunctioning at times."
חסרונות: "Started boarding 4 hours after scheduled departure. Though there was bad weather, our departure was still delayed way past the "adverse weather" conditions at the airport. In the 4 hours we were in Washington, there was no communication whatsoever. No one to inform us of us potentially missing our ADD to JHB connecting flight. None of the workers wanted to help us."
חסרונות: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
יתרונות: "I did like the overall services. I was comfortable with the crew and was entertained. I enjoyed the night over in the fhoice of loudging with nazra Hotel."
חסרונות: "I didn't like the quality of food in the hotel panaroma on my return. The hotel needed air refreshner as it wae stuffy and difficult to breath in. The reception was excellent but poor service."
יתרונות: "The service onboard was excellent!"
חסרונות: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"
יתרונות: "No delays The food on board was good. The drinks were fine My luggage was safe"
חסרונות: "The basement waiting area at the Addis Ababa airport was very cold and the toilets were dirty and smelly as well The crew were unfriendly and unreasonable the time of alighting"
חסרונות: "Addis Airport is terribly organized and far too small for the volume of people they're pushing through it (which is probably the lead cause of the poor organization)."
חסרונות: "Very very old aeroplane"