למצוא טיסות זולות ל קייפ מיי

יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

חסרונות: "Customer service"

יתרונות: "Everything- well done"

חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

יתרונות: "including new releases"

יתרונות: "Everythingn"
חסרונות: "Nothing beat"

יתרונות: "Will never use kayak again"

חסרונות: "The breakfast was poor & frozen ."

יתרונות: "Overall was just ok"
חסרונות: "Dirty smelly bathrooms Bad breakfast"

יתרונות: "Great plane--huge and new!"

יתרונות: "Very professional and very convenient."

יתרונות: "Not enought time for transit between two flights"
חסרונות: "Two out of three sutecases did not arrive."

חסרונות: "Very Bed earing headset."

יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"

יתרונות: "Everything"

יתרונות: "Excellent customer service"

יתרונות: "Plenty of room for the legs."

יתרונות: "They shipped my dog from Tel Aviv perfectly. No problems."
חסרונות: "The laptops and Ipads are removed from the cabin"

יתרונות: "The staff are all very professional and nice."

יתרונות: "הכל"
חסרונות: "שום דבר"

יתרונות: "amazing !!!"

יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"

חסרונות: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

יתרונות: "good job rushing us to the correct gate"
חסרונות: "late"

חסרונות: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

יתרונות: "Add good airline to Atlanta to eu"

חסרונות: "flight canceled , i flew diff, airlines"

יתרונות: "excellent"

חסרונות: "AC was not working while we were in the ground"

יתרונות: "Great service."
חסרונות: "Too early to bored and they push you to rush."

יתרונות: "It was an amazing overall experience."
חסרונות: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"

יתרונות: "Good service"
חסרונות: "They need better movies and music"

יתרונות: "Everything."

יתרונות: "Pillows"
חסרונות: "No vegan good woithout order"

יתרונות: "Crew was very nice"

יתרונות: "everything was good and don rhith"

חסרונות: "Security going from venice to Istanbul then israel could have been better"

חסרונות: "My seat space was too small"

יתרונות: "Movies crew"
חסרונות: "All was good"

יתרונות: "crew,food seats,"

יתרונות: "The hospitality"

יתרונות: "Food fine."
חסרונות: "Crew was polite, but knew nothing about what we should do when we landed in Istanbul. Given that we circled for an hour and then sat on the tarmac for TWO hours, they had plenty of time to ask what passengers should do about cancelled flights. Very discouraging. Video system never worked."

חסרונות: "The crew was extremely rude."

חסרונות: "It took us 18 long hours to arrive at Germany...and I lost an important meeting..."

יתרונות: "Everything was okay until I got to Venice,you lost my luggage and couldn't tell me where it's right now!! I'm in Venice without anything and freezing,what should I do?? And I'm here for just few days!!!would you buy cloths for my staying here?! You have said that my stuff will be get directly from Israel- tel aviv ariport to Venice but you lost all the luaggag!!! So I can't think about anything ealas beside thinking about my lost stuff!"
חסרונות: "Everything was fain but just find my laugh age befor I will get cold and spend my vacation I'll! I will be thanksful for that!"

יתרונות: "The profesional crew. The food"

יתרונות: "everything!"
חסרונות: "nothing"

יתרונות: "The Turkish Delight servings before meal is excellent."
חסרונות: "Very long luggage check-in in Tel Aviv."

יתרונות: "Standard boarding The plane was on time"
חסרונות: "Better boarding process.Such as the one used by Southwest"

יתרונות: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
חסרונות: "Nothing"

יתרונות: "Almost 3 hours of delayed"
חסרונות: "Almost"

יתרונות: "Crew was the best I have had in 2019 on Delta, the only good crew."
חסרונות: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"

יתרונות: "Good entertainment options."
חסרונות: "Only water and coffee available. Flight had been delayed over an hour."

יתרונות: "Nothing"
חסרונות: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"

יתרונות: "Entertaining crew"
חסרונות: "On time arrival (we were late)."

יתרונות: "I like flying Delta. Make you feel comfortable and at ease."

יתרונות: "The crew was nice, the flight was so short, there was little interaction with them."
חסרונות: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"

יתרונות: "Don't know yet, because I have not left Korea."
חסרונות: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"

יתרונות: "nice crew"
חסרונות: "terrible seat comfort, late departure due to airline’s booking problems"

יתרונות: "We left early"

יתרונות: "Crew was kind and responsive."
חסרונות: "Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty."

יתרונות: "Flight was safe, smooth & fast."

יתרונות: "Pilot was courteous, pleasant and kept us informed of flight status."

חסרונות: "Seats have no leg room!!!"

יתרונות: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"

יתרונות: "Smooth , fast, comfortable"

יתרונות: "Crew was awesome"
חסרונות: "No TV unfortunately"

יתרונות: "What I liked was getting to my house."
חסרונות: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."

יתרונות: "Everything, smooth flight with an entertaining crew."
חסרונות: "NA"

יתרונות: "The exit row seats reclined."
חסרונות: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."

יתרונות: "Crew was great"
חסרונות: "No entertainment on flight. No smoking in Minneapolis airport"

יתרונות: "Everything went smoothly. The staff were friendly, the flight fast and calm."
חסרונות: "Nothing that can be done, just tough being 6'5" in a connection plane."

יתרונות: "Big bathrooms, friendly staff, free eyemaks"

יתרונות: "Made it out of Detroit that same day! Friendly flight attendants!"
חסרונות: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."

יתרונות: "They have great and friend staff."
חסרונות: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."

חסרונות: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."

חסרונות: "Landing was frightening."

יתרונות: "Seats were comfortable"

חסרונות: "If flight is full all the time get a bigger plane"

חסרונות: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"

חסרונות: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"

יתרונות: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
חסרונות: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."

יתרונות: "The flight attendant. Lovely and professional."

חסרונות: "No space."

יתרונות: "Cookies"
חסרונות: "Space"

יתרונות: "The attendants"
חסרונות: "The delay and no free wifi."

יתרונות: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."

יתרונות: "the Ground team from Israel to New York was amazing and very helpful."

חסרונות: "Super loud. Couldn't talk to anyone without shouting. No view out the window, as the engine was about 5 inches outside the glass. Not sure why there even were windows for these seats, as they probably just let in more sound. Also right next to the bathroom, so frequently smelled bad."

יתרונות: "Nothing"
חסרונות: "They didn't even get me to Philadelphia they delayed the flight for 6 hours then cancelled it offered to rebook me the next day and $15 compensation when i declined. $15 for pretty much ruining my Christmas nice job delta never again"

חסרונות: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"

יתרונות: "The gate agent was terrific. There was a delay, but he continually updated everyone about what was going on. Also, I checked on upgrades when I first arrived. About forty minutes later I went over to check the monitor. I didn't even look his way, but he called out to me, asked my name, and checked the status of my upgrade. Very professional and very nice."
חסרונות: "Though a meal was advertised for first class, there was none. I overheard the flight attendants say that catering in Atlanta screwed up, but nothing was said to the passengers."

יתרונות: "Overall, the flight was good. It actually wasn't a Delta flight but an Alaska Airlines flight."
חסרונות: "The aircraft was new model 737-800, very nice! Except the seats are a bit hard. Not good for a 5 hour flight. What really made me angry is I paid for a Delta flight. What difference does it make!? On long Delta flights, you get a meal (you pay for it in the cost of your ticket), but I was put on an Alaska Airlines flight where the meals are $7.50! I think that if Delta puts you on an affiliated airline, they should pick up the tab for the meal. Entertainment is via your smartphone. Don't have a smartphone, no problem, cough up $10 for a 2 bit tablet to watch a movie!"

יתרונות: "Delta has really upped their customer service since the last time I flew with them! EVERYone was so personable and friendly! I was so happy with the experience, I will definitely try to choose a Delta flight as my priority airline to fly! Awesome job Delta crew!!"

יתרונות: "The travel time and early arrival"
חסרונות: "N/A"

יתרונות: "The entire crew!!! Love that they offer drinks and snacks for free!!!"
חסרונות: "I loved everything about the flight!!"

יתרונות: "Crew was very freindly"
חסרונות: "Not enough time between flights"

יתרונות: "I was able to get a flight on standby an hour earlier, enabling me to avoid a rush hour arrival in Philadelphia. Loved the personal TV screen on back of seat in front of me."

יתרונות: "Half empty plane"
חסרונות: "Food n movies"

יתרונות: "Reasonably comfortable seat"
חסרונות: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

חסרונות: "Another snack midflight."

חסרונות: "All great"

יתרונות: "The crew was polite and did their best"
חסרונות: "Connection time was way too tight, Plane was overcrowded, food was abysmal, bathrooms filthy, seats are designed to be as uncomfortable as possible, missing and broken parts, tiny pitch, not usable for work, no place for personal device, freezing cold cabin. Worst transatlantic coach experience I’ve had in years, including budget airlines."

יתרונות: "Crew was great"
חסרונות: "Didn't have the vegetarian meal I ordered"

חסרונות: "My sun glasses were stolen out of my luggage !!"

חסרונות: "the seats and service as a whole"

חסרונות: "We had 30 minutes delay"

יתרונות: "FRA to PHL excellent"
חסרונות: "I was rebooked into FRA from BSL without notification."

יתרונות: "The service. Smooth flight."

חסרונות: "Need AC outlets and TVs"

חסרונות: "Cramped seating :-0"

חסרונות: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."

יתרונות: "Crew. Meal good too."
חסרונות: "Bus rides to aircraft at Frankfurt"

חסרונות: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

יתרונות: "crew is nice"
חסרונות: "breakfast was pretty lame !"

יתרונות: "Went smoothly and without delays"
חסרונות: "Food was horrible. The buns and croissant were cold and not fresh"

חסרונות: "Where is my bag"

יתרונות: "Very good care ofrom the staf Not cold"
חסרונות: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"

חסרונות: "Terrible boarding. Finally we were almost 1 hour delay in departure"

חסרונות: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

יתרונות: "Accurate. Friendly."
חסרונות: "My suitcase weal broke during the flight!!"

יתרונות: "A lot of drinks"
חסרונות: "One hour in late"

יתרונות: "Nice crew"
חסרונות: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"

יתרונות: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
חסרונות: "Nothing"

יתרונות: "The crew"
חסרונות: "No TV"

יתרונות: "The flight crew was amazing.I recommend this service to anyone who's traveling"

יתרונות: "Friendly. And efficirnt crew"

יתרונות: "Crew was nice."
חסרונות: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."

חסרונות: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."

יתרונות: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
חסרונות: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."

יתרונות: "everything"

יתרונות: "I was rescheduled on another flight improperly"
חסרונות: "Flight did not take off staff was rude unhelpful I won't use them again"

חסרונות: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."

יתרונות: "Food was great!"
חסרונות: "Lackluster movie selection, internet was a rip off and barely worked."

יתרונות: "Reliable service"

יתרונות: "Attentive crew, despite an almost-full flight"
חסרונות: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"

יתרונות: "good seats."
חסרונות: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."

יתרונות: "I liked everything about the flight. The flight crew was nice. They were considerate and cheerful."

חסרונות: "No entertainment"

יתרונות: "Process of checking in."
חסרונות: "Transfer process in Frankfurt. Arrived late, not Lufthansa's fault.Not very accommodating crew . Short transfer times should be discouraged when purchasing ticket."

חסרונות: "Seats are too small and pitch is too short."

יתרונות: "The service on board was good. The flight smooth."
חסרונות: "Good service and good food."

יתרונות: "how do i get credit for the miles travelled? who are you alligned with?"

חסרונות: "The food was bad"

יתרונות: "The crew was happy and friendly to everyone. The food was delicious and was served with real utensils."
חסרונות: "Boarding was a heard of people all hurdled around the boarding area. There was very little order and the gate agents didn't clearly announce who was boarding. The seats on the plane were ok for comfort, but not great. Luckily the flight wasn't too long."

חסרונות: "We were worried that our luggage would not make it to our final destination just as it had not arrived on-time at the beginning of our trip from Phila. We were enraged that after printing out our boarding tickets for our 12/21/15, 5:50pm Luthansa Flight to Frankfurt, Germany, that the flight was cancelled the next morning. We were rebooked on American Airlines through Paris, which could not guarantee us a seat on AirFrance to our final destination, Venice, Italy. Next, our baggage did not arrive when we got to Venice and after filling out the claim form for lost luggage and following the directions for following up, Air France never called, sent a text or emailed us when the baggage arrived the next day. Returning from Venice to Frankfurt on 1/1/16, and then on to Philadelphia was a crowded flight, with a wailing baby for much of the trip. We were apprehensive, once again worrying that our baggage would not be on the plane and at the airport in Phila., when we arrived. Though we enjoyed ourselves visiting relatives in Vicenza, Lufthansa made our journey tense, and wrought with anxiety."

חסרונות: "Standard seats (though more space and empty seat in the middle) No movies or even music having been spoiled by Swiss International flat bed on the route Zurich to TLV we were disappointed with the aircraft facilities offered by LH for the same sector ."

יתרונות: "Once boarding was complete, everything else about the flight went quickly and smoothly."
חסרונות: "Boarding was confusing - announcements were very quiet and most passengers unclear about who was to board where/when."

יתרונות: "Flavor was fine"
חסרונות: "Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad."

חסרונות: "I would never book a ticket through BA ever! Paid business class and my luggage got forgotten in Heathrow through transit. No one knows anything about it. I have arrived to san Francisco with no language at all!!!!"

יתרונות: "Not much. Even magazines were not available for 2 last raws."
חסרונות: "Even magazines were not available for 2 last raws"

יתרונות: "Hard working crew and lots of movies to watch. Food was much better than the Philadelphia outbound trip."
חסרונות: "Seats weren't very comfortable"

חסרונות: "No breakfast on out bound leg"

יתרונות: "The crew were very helpful"

יתרונות: "We got there safely..."
חסרונות: "Cabin crew were not very helpful. Onboard entertainment kept going off. The plane was very old and smelt. The aircon kept on dripping on me."

יתרונות: "On time"
חסרונות: "Paid for bulkhead seat and was not given a bulkhead seat."

יתרונות: "Good and crew were fine"
חסרונות: "Seats were too close, not comfortable"

יתרונות: "World Traveler Plus on BA is not as good as premium economy on other airlines."
חסרונות: "Check in. Too many people checking in and too few BA employees to handle crowd. Severely understaffed."

חסרונות: "The airplane was shaking all the flight"

יתרונות: "Seats with little fold-down head rests on each side, allowing you to sleep/nap/doze in any seat. Really good touch screens for the entertainment system, with no need to have to dig my knuckles into the screen to get it to respond. Good movie selection too. Movies are also available before take off and even after landing. Acceptable white wine (Chenin Blanc). Food was also entirely acceptable."
חסרונות: "No individual air/temperature controls (at least in economy), unless it was all buried in the seat-back console some how."

יתרונות: "The flight was smooth from boarding to landing early at Heathrow."
חסרונות: "It was a fully booked flight, which means the person next to you tends to overflow into your seat"

חסרונות: "I paid 100$ because I had to cancel my request. It was a technical error of your reservation system which unexpectedly changed my return from the 5th of November to the 6th of November. The fine was unfair and you're required to refund me."

יתרונות: "Upgraded to world traveler plus was way more comfortable. The flight crew were so so nice and helpful. I am handicapped and they just couldn't do enough to make me comfortable."
חסרונות: "They the seats I reserved months ago were changed."

יתרונות: "great team. good snacks. great room."

יתרונות: "entertainment"
חסרונות: "boarding with bus instead of sleeve"

יתרונות: "Security staff was rude in England and our suitcases was lost And they did not even let us know"

יתרונות: "The crew was very efficient"
חסרונות: "The was really bad."

יתרונות: "The cabin crew, as always, were unfailingly helpful and polite. We paid extra for exit row seats, which were wonderful for my 6'6" husband's long legs."
חסרונות: "The food wasn't really edible, but the flight was only 5 hours long, so it wasn't a great issue."

יתרונות: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
חסרונות: "no food, no entertainment system, no facility to charge cell phones."

יתרונות: "My itinerary said british airways but my plane was American so I missed my flight due to standing in the British airways line instead of American. This needs to be fixed."

חסרונות: "overall service and inflight entertainment"

חסרונות: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"

יתרונות: "Food was decent"
חסרונות: "Could not watch movies due to the audio was not working in a few rows and I was sitting in one."

יתרונות: "The Service. The Attention"
חסרונות: "The Food."

חסרונות: "Could not check in online"

יתרונות: "Not bad experience on board"
חסרונות: "Buses to load and unload a 777? Is this a joke?"

יתרונות: "NOTHING"
חסרונות: "We booked on Kayak for a British Airways flight international--but it was a bait and switch. We ended up flying on American Airlines--the WORST! And our whole reason for booking British Airways was to avoid any US airline... We paid a premium, plus Kayak then sends you to a third party processor that charges you another $100 booking fee! American Airlines was terrible! Not even an entertainment center on an international flight (OLD PLANE THAT SHOULD BE TAKEN OUT OF SERVICE!). We will NEVER use KAYAK again."

חסרונות: "This flight was operated by American Airlines. The Contour of the seat back is very uncomfortable. I find this on all American Airline planes. Food was ok, prepared well but lacked flavor."

יתרונות: "The plane had quite a bit of leg room, more than my flight from Denver to London. The movie selection was nice. Free wine and beer is always a plus. They gave a nice sized cup of coffee, but the coffee was terrible. The crew was nice."
חסרונות: "The head phone jack only allowed sound in one ear. The food wasn't great, and the expectations were low."

יתרונות: "Good movie selection and friendly crew members. Good food and drink service."
חסרונות: "Completely unorganized boarding with everyone just swarming the gate after 1st class was called. No call for boarding by rows or any order, resulted in delayed take off"

חסרונות: "The jet was freezing. I had two blankets on and was still shivering for the entire flight."

יתרונות: "Friendly and professional staff."

יתרונות: "flight was on time and very smooth, staff courteous, frequent offerings of food and beverage."
חסרונות: "Several couples including my husband and I were split up for 9 hour flight, this is not desired when trying to relax, sleep and enjoy vacation. Also food offerings were all foods I could not eat, so I arrived in Philadelphia not feeling well. I have lactose intolerance as do many people and every meal or snack included dairy products. I was able to eat basic carbohydrates but no protein sources other than the almonds I always travel with. When paying $1000 for a flight I should be able to sit with my husband and eat some food. Also the TV screens are very difficult to use, not responsive to touch."

יתרונות: "Crew was very accommodating with every request and the flight didn't take as long as scheduled!"

יתרונות: "Everything was fine"
חסרונות: "Nothing"

יתרונות: "Overall a good trip!"
חסרונות: "Almost broke my finger trying to change the menu on the screen. The snack coming back toward Philadelphia, is really not very good. One should have a choice of yogurt or breakfast bar. The flatbread with weird combination of cheese, peppers etc after flying for 8 hours is just not good for any stomach."

יתרונות: "Great selection"
חסרונות: "Poor audio/visual quality"

יתרונות: "I like that the plan was pretty much empty allowed for leg room and space, plus the flight was fast !`"
חסרונות: "one male member on the crew was a bit rude but the ladies where awesome"

יתרונות: "Ice cream makes American Airline unique. I love it!"
חסרונות: "Late departure without good explanation and announcement. Movie choices are not very,interesting."

יתרונות: "The entertainment selections was excellent, actually more extensive than expected or maybe even necessary. The flight was clean, staff cordial, and running and operating of the flight efficient and smooth. The crew was friendly and wonderful as I always expect and receive from BA."
חסרונות: "My number one complaint is the lack of a air valve over the seat. The airflow is very important. Lack of airflow meant that the sunside passengers cooked in the heat from the windows while our cabin mates on the other side were bundled. A bit of air whizzing past would have helped us unstagnate ourselves. Additionally that bit of air on ones face help immeasurably for passengers such as myself who feel a bit of airsickness. Not having that small breath of air was greatly missed. With my compliments to the crew my complaints are about elements they did not have control over - such as running out of food when serving the final snack. Services at the front of the class were good but supplies dwindled and it felt as if the crew were either understaffed or overtaxed because despite genuine best efforts the rear of the class was under supplied. The aircraft itself needed attention in the details - tech such as audio jacks, sub ports were only about 2/3rds functional in my row. I volunteered to have my neighbor charge his phone at my seat as his was very obviously broken. Audio jacks in his seat were broken and my jack necessitated holding the entire flight in order to receive sound. Seats and carpets while clean were worn and in places fraying and thread bare and stained."

יתרונות: "Aweful lines at immigration in PHL. 5 int'l flights landing at same time. Ridiculous! Took 2 hrs to get through. Won't be traveling from PHL anymore. Can AA arrange flights so they don't all land at same time?"

יתרונות: "Flight attendants professional"

יתרונות: "Great choice in movies. Really good selection, only good thing about the flight."
חסרונות: "Wow worst flight experience. So hectic! All the American Airlines planes were like overbooked or all scheduled to leave at exactly the same time so the workers were freaking out the passengers were freaking out everyone was like Losing it. They had us all waiting in these series of lines in ropes and they kept having different flight groups raise their hands and keep them raised and like bustling people around to different grouped lines but it never left the one huge room, then security was a disaster and the guy in charge of everything was like having a panic attack being really sassy and rude to everyone. I was starting to feel scared that I would miss it, it's okay though because 38 other people would also miss it and that's just who was behind me. But then we got to the gate and everything was totally fine like why did there have to be so much ado?!"

יתרונות: "Pilots were great. Extremely rough weather (Desmond) but they did an awesome job! Crew great as well. Security thorough. Chicken casserole was very good. Arrived in Philly safe and sound. To me that's the name of the game."
חסרונות: "Cucumber sandwich. But that's me... I didn't know what it was and I don't like cucumbers. Who cares. Flight was great and crew was great."

חסרונות: "Upon boarding the plane, the passengers on this "non-stop" flight were informed by crew members that because the plane was so small and old, a fuel stop in buffalo would be needed before reaching our destination in Philadelphia. Much conflicting information was again passed by the crew on how much time would be needed at this extra stop. We all were beyond angry and frustrated. Many passengers were then scared because some thought the plane was unsafe. Then the head of the crew began getting angry and pointedly asked a women who was afraid "do you want off this plane then?", in a very sarcastic tone. We paid for a non-stop flight. The crew said that this happens with this flight all the time and has been going on for 10 years. Why in the world is this plane stills being used on trans-Atlantic flights?! This is unacceptable on all levels. The captain said that 80% of the passengers had connecting flights. Schedules were ruined. All passengers should receive some sort of refund."

יתרונות: "The non stop flight from Barcelona to Philadelphia"
חסרונות: "The lack of ground transportation on Sunday morning at Heathrow Airoort to make my connectiong flight to Barcelona."

חסרונות: "The food selection was limited. Seems the catering service did not replenish accurately."

יתרונות: "The entire crew were genuinely caring to all the passengers."

יתרונות: "Alll"
חסרונות: "Nothing"

יתרונות: "Smooth ride"

חסרונות: "Baggage claim was terribly slow in Philly (again)"

יתרונות: "It was fast"
חסרונות: "They could have offered headphones, the charging outlet didn’t work"

חסרונות: "I am tall and seating is a little tight."

יתרונות: "Trip was wonderful."

יתרונות: "On time, and frequency of water service"
חסרונות: "That bathroom smell was frequent in the cabin."

יתרונות: "Great food, on time, smooth service"

יתרונות: "good"

יתרונות: "Check in"
חסרונות: "Missed connection"

יתרונות: "The staff was very cheerful and helpful !"
חסרונות: "The food could be better"

יתרונות: "N"

יתרונות: "Price and service"
חסרונות: "Outdated airplanes"

יתרונות: "Boarding gate people were great about being communicative about the delay situation"
חסרונות: "Delay for...rain"

יתרונות: "Service"
חסרונות: "No entertainment monitor"

יתרונות: "Food was okay.."
חסרונות: "Had a bulk head seat that turned out to be not one."

יתרונות: "On time departure"
חסרונות: "Why do not they serve FREE water????"

יתרונות: "I"
חסרונות: "r"

יתרונות: "Pilot did good job in tricky conditions at landing."
חסרונות: "Wish food were served."

חסרונות: "No priority boarding for people with babies and toddlers"

יתרונות: "Nothing"
חסרונות: "It's AA, never again"

חסרונות: "There was no wifi"

יתרונות: "Quick boarding and on time departure"

חסרונות: "Late by 40 min"

חסרונות: "No entertainment"

חסרונות: "No entertainment"

יתרונות: "Nothing"
חסרונות: "4 hora de retraso ni una cortesía empleados bien carnepuercos"

יתרונות: "Staff was very courteous and friendly."

יתרונות: "Prompt boarding & early arrival. Staff was also friendly"

חסרונות: "See my previous comment"

חסרונות: "In seat entertainment"

יתרונות: "Everything was great"
חסרונות: "I like everything"

חסרונות: "Delay！！"

יתרונות: "Everything was great. I rated low on food and entertainment bc I didn't partake"

יתרונות: "generally on time"

יתרונות: "Nothing but delays, cancellations, and rude people"

יתרונות: "Todo estubo muy bien"

חסרונות: "Everything"

יתרונות: "Timelines"
חסרונות: "Turbulence, not there fault"

יתרונות: "Fast"
חסרונות: "Nothing"

יתרונות: "too many gate changes and delays"

יתרונות: "See above."
חסרונות: "See above."

יתרונות: "No cancellations"

חסרונות: "No wifi"

יתרונות: "Good staff"
חסרונות: "Both flights delayed"

יתרונות: "Fed us well. The food and drinks kept coming, all fairly descent. Great entertainment. Pillow and blanket very comfortable."
חסרונות: "Lunch quality of meatballs could be better."

יתרונות: "On-time departure, and on-time arrival. Just the way I like it."

חסרונות: "You cannot register your luggage in advance. Bugged system for printing or mobile boarding passes."

חסרונות: "No tv in the two airplanes. The selection of food was poor."

חסרונות: "Multiple cancelled flights and delays resulting in 12 hour late arrival"