יתרונות: "The seats very tightly spaced and did not reclnine"
חסרונות: "The flights war 2 hours late and the boarding was totally disorganized."
יתרונות: "crew was great and flight was on time"
חסרונות: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
חסרונות: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
חסרונות: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."
יתרונות: "This leg of the flight we were pleased with after buying another ticket to Athens."
חסרונות: "Baggage was delayed!"
חסרונות: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"
יתרונות: "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."
יתרונות: "The space for the legs"
יתרונות: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"
חסרונות: "Flight was late two hours..."
חסרונות: "Had to double pay for baggage. Total scam"
חסרונות: "I booked for baggage through kayak and had to pay again. What a scam"
חסרונות: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"
יתרונות: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"
חסרונות: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
יתרונות: "Very good company Nice staff"
יתרונות: "Good planes. Kosher food was awful. No entertainment."
יתרונות: "The food, crew was nice and polite."
חסרונות: "Didn't have any entertainment"
יתרונות: "There was food even for low cost travel. Very good plane"
יתרונות: "The staff was polite."
חסרונות: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."
יתרונות: "No complaints!!"
יתרונות: "Everything was perfect, the flight late a little but it was ok with the connection...."
חסרונות: "1. I could not get answer from Aegean airlines if the serve food on the board. They said nothing about it when I booked the flight. 2. It was clear for me that I can give 1 piece of luggage, 23 Kg , for free. I was surprised at the check in that I have to pay for it $54 !!!! Why you don't say it when I booked the flight?????"
חסרונות: "not enough leg room"
יתרונות: "While we have some ratings of 1, 2, and 3; over all we gave Aegean a 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane.."
חסרונות: "No entertainment and the food, although free, was basic doughy bites of something I couldn't recognize."
חסרונות: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."
חסרונות: "Too much of uncontrolled loud talk between passengers above 25 - 30 yrs old on either side of aisle at night 10 - 12 PM without even thinking that other passengers are around. Flight attendants could have been courteous by asking them to keep the noise low. My baggage did not arrive for 4 days in Cairo and no one was responding to calls and even went to airport twice . offices were closed during day time . Last day before leaving with the help of a travel agent I was lucky to get my luggage. There was almost a brawl at airport as people were unhappy because their baggage did not come from tel aviv to cairo. Very poor handling of delayed baggage. Not even a call from the airline. Not sure if it was offloaded in Tel Aviv or Athens."
יתרונות: "On time and good service"
יתרונות: "I did not take the flight as I had to cancel my reservation due to a medical problem."
חסרונות: "I'm sure it would have been a lovely flight had I taken it."
חסרונות: "no words to describe how bad it was - the main problem was the operated company at Israel"
יתרונות: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
חסרונות: "I was surprised, and only for the best!"
יתרונות: "Quick. Clean plane"
חסרונות: "Boarding a bit long but still fine"
יתרונות: "Hfghfnnfdvjjffb ffnmfxjjtfjkyg hhfbjfbkffjj gdhjgg"
חסרונות: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"
יתרונות: "Fast, clean, gracious."
יתרונות: "Good service"
חסרונות: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."
חסרונות: "The price of the ticket did not include luggage. The biggest problem is that it was not mentioned anywhere during the booking process, and I found out that extra 40$ should be payed for every suitcase at the checkin desk."
יתרונות: "Very comfortable"
חסרונות: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"
יתרונות: "The flight was posfond in tel aviv by 45 minutes"
חסרונות: "excessive cisa checks for my wife who is not an EU citizen"
חסרונות: "Waiting area was very crowded. The flight was delayed."
יתרונות: "the food was really good, and somone met us to get us to the next flight"
יתרונות: "Nice and clean aircraft nice service"
יתרונות: "The crew and the flight from Bucharest to Istanbul"
חסרונות: "The airplane from Athens to Bucharest wa terrible, very old, smelling bad, not maintained, and noisy"
יתרונות: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
חסרונות: "Ask the staff not to be so moody for no reason at all."
יתרונות: "Late flight 1 hour"
חסרונות: "Be ontime"
יתרונות: "Crew was amazing and helpful."
יתרונות: "checking baggage included, comfortable plane"
חסרונות: "the plane was almost an hour late"
חסרונות: "The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me"
יתרונות: "Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day"
חסרונות: "The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890."
יתרונות: "Seating availability at check in no"
חסרונות: "No tv"
יתרונות: "Finally not much delay"
חסרונות: "No AC in hot weather in the bus and on the plane for half an hour before take off."
יתרונות: "Business class seat"
חסרונות: "1,5 hours late, no info about it. Old plane."
חסרונות: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"
חסרונות: "DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever."
יתרונות: "Leg room, online check in, being on time. Overall ok."
חסרונות: "Old plane, dry food, not too friendly staff and. Not the best value for money"
יתרונות: "It was nice"
חסרונות: "more movies to be purposed ))"
חסרונות: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
יתרונות: "Good crew, attentive, courteous, communicative !!"
חסרונות: "Have the screens work ...."
חסרונות: "Boarding via bus."
יתרונות: "On time. Clean ."
חסרונות: "less lights while fly"
יתרונות: "That I didn't die in Chisinau"
חסרונות: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."
יתרונות: "Great crew."
חסרונות: "The flight was delayed and I almost missed my connecting flight."
חסרונות: "The airline lost my checked bag"
חסרונות: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
יתרונות: "Everything was very quick and well organized."
יתרונות: "Received a banana with my meal"
חסרונות: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
יתרונות: "Comfy seats"
חסרונות: "Both flights were on time!!! Comfy economy seats"
יתרונות: "From the counter to boarding the plane the staff for Tarom were amazing and very polite. Everyone was extremely helpful and accommodating."
חסרונות: "The boarding was a bit late and not organized efficiently. Very limited entertainment available."
יתרונות: "Everything was excellent"
חסרונות: "The stuff was outstanding"
חסרונות: "At destination we received the stroller damaged, with missing inter- connecting pieces"
יתרונות: "Staff were cordial and efficient. Boarding was efficient and smooth."
חסרונות: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."
יתרונות: "The professionalism of the crew and the food."
חסרונות: "too small aircraft sensitive towards the weather changes."
חסרונות: "The check in counters didn't even open till 1.5 hours before the flight took off. The whole, show up 2.5 hours earlier than departure is a waste."
חסרונות: "Terrible handling of a situation with a passenger with special needs."
יתרונות: "Nice crew, roomy seats"
חסרונות: "Boarding the plane with a bus was a waste of time and exposure to fumes."
יתרונות: "The flight was on time and got us where we needed to go."
חסרונות: "My husband's seat had little cushioning, so that was uncomfortable. The food was so-so, but at least we were given some. I don't know about entertainment as we didn't use any. I also don't think you give boarding and flight instructions in English as well as the native language, but not being able to understand the instructions has been an issue on many planes we have taken recently."
חסרונות: "Lack of entertainment"
חסרונות: "I tried to make a change to the reservation. They had 4 different romanian phone numbers and all were either busy all day and cut off the call or left me on hold for hours. I finally gave up. Not only did I lose the possibility of a change with a fee I lost the entire reservation completely. I do not recommend them ever if customer service is your expectation."
יתרונות: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
חסרונות: "Way too early of a flight, had trouble sleeping on plan."
יתרונות: "i bought the insurance and they will not reinburse me.. I am making sure i post this in all the disabled veteran blogs and my facebook.. once i get better i will be taking you guys to court"
יתרונות: "It was comfortable with good price."
יתרונות: "Take-off and landing on time; Cleanliness of air-plane; Politeness of crew."
חסרונות: "Non-functioning online check-in (without any warning whatsoever); Indifference of call-centre personnel inventing non-sense excuses; Ignoring booked seats; Outdated planes."
יתרונות: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
חסרונות: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"
יתרונות: "Good cabin service, with a smile, and complimentary food was served on a relatively short flight"
חסרונות: "No problems."
חסרונות: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."
יתרונות: "Check in was very efficient. The flight was on time. All the announcements were given in English and were very understandable. We were served a beverage and lunch!"
חסרונות: "Not a lot of leg room which is typical of most flights these days."
יתרונות: "Crew was great and food was good and plentiful despite being only a quick flight"
יתרונות: "CREW IN BOTH FLIGHTS WAS NICE AND HELPFUL"
חסרונות: "NO AIR CONDITION DURIND THE FLIGHT (WAS BUT DID NOT DO ANYTHING)' MIXED FOOD (CHEESE AND CHICKEN TOGETHER AND NO WAY TO ORDER IN ADVANCE), VERY NICE CREW BOTH SIDED BUT RUDE GROUND STUFF IN ROMANIA,"
יתרונות: "The flight scadual"
חסרונות: "Replace airplane to a modern one!"
חסרונות: "Flight schedule changed by Tarom. Initial flight cancelled."
Bad service from the outside office that I couldn’t reach to resolve the schedule issue. They never reply email or calls for days. But they finally resolve at the day we fly home inside the airport.
יתרונות: "the business class seat setting of the new dreamliner the plane is brand new flight schedule was ok"
חסרונות: "crew must be better trained quality of food should be improved entertainment system should have richer content"
יתרונות: "Crew was super friendly and helpful!!"
חסרונות: "I didn’t really like the available movies"
יתרונות: "Flight crew was very friendly and helpful."
חסרונות: "Boarding process quite chaotic."
חסרונות: "Flight was a little warm"
יתרונות: "They had movies to watch"
חסרונות: "Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again."
יתרונות: "Seat very comfortable and service was excellent"
חסרונות: "The quality of the sound and image of the movie was not good"
חסרונות: "Im still not st my destination due to delays of the airline"
יתרונות: "Short flight, very efficient. No extra fees for baggage."
חסרונות: "Cabin staff could have been a little more friendly."
חסרונות: "Delayed 16 hours and counting. 300 passengers brought to a hotel and given little to no information. Only 2 egyptair staff members for all 300+ passengers."
חסרונות: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand."
יתרונות: "Being done."
חסרונות: "Being thirsty."
יתרונות: "I like that there were any kind of drinks you like ( from sprite to mango juice). The meat was too hard to eat. It was almost a raw meat. Very hard to chew."
חסרונות: "I didnt like the crew checked our boarding papers in the plane. It was nonesense. I showed the boarding paper 3 thimes and they want to see one more time."
חסרונות: "My reservation was 2 pieces luggage from Cairo to Kuwait and the same from Kuwait to Cairo ... when I went to the airport Egypt air told that my flight from Kuwait to Cairo just 1 piece and that because you didn’t reserve your ticket from Egypt air directly ... and that made a problem to me Thanks"
חסרונות: "We received our baggage 2 days later"
יתרונות: "In flight service"
חסרונות: "Food is not as good as it looks"
יתרונות: "Good meals, and plenty of beverages."
יתרונות: "Flight was on time and I appreciate that."
יתרונות: "This flight was on time and I appreciate when Egypt Air flights are on time."
יתרונות: "This flight was on time and I truly appreciate when EgyptAir flights are on time."
יתרונות: "Not much."
חסרונות: "Crew not attentive not trying to give the extra service that you pay so much money for. Food options hopeless. No welcome no introduction. Nondrink on arrival. I could’ve sworn that I was in a budget economy section. Old Shaking plane. Other than a business class seat you get nothing."
יתרונות: "Entertainment selection was decent, I was especially impressed by the very wide variety of music to listen to. The crew were very friendly, helpful and attentive. The plane was clean and presentable, especially the lavatories. The seats were comfortable and the blankets provided worked well too."
חסרונות: "Food was bland and the chicken dish was dry and difficult to chew. Movie selection on the entertainment system was mediocre, with limited variety of films in general and especially limited variety in languages other than English and Arabic. A problem which I encountered on board was a big gap between the ventilation panel at the base of the wall and the flooring, through which the dessert of my meal fell and which presented the risk of losing further items. I hope this is fixed promptly."
חסרונות: "The flight crew didn’t provide any kind of leadership when the passengers were causing a delay. Then we landed 20 minuets later than schedule, but the pilot failed to recognize the delay, he announced the schedule arrival time rather than the actual time. Then the freaking airport is so bad, that I decided not to come back here anymore. The luggage were delayed for an hour and half and we asked the supervisor he said that’s usually what happened, and we have to wait, he didn’t even care to provide any explanation for why all this unnecessary delay."
חסרונות: "Staff are rude in comparison to other airlines, hostess greeting us actually called my 2 year old naughty for touching the toilet door whilst boarding! Media is also limited and with constant interruptions, plus not available for take off or landing! Tray tables were dirty, I’ve honestly given up trying to eat the food on board these flights! Despite numerous tags and a note on my ticket the stroller is never able to be brought up to the aircraft door. I won’t be flying Egyptair again"
חסרונות: "When I asked the flight attendant for an extra snack, he proceeded to tell me he had none left when I could look directly into the tray and see that there was more than enough. After calling him out on this, he complied."
יתרונות: "Every thing"
חסרונות: "Every thing"
חסרונות: "I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra"
יתרונות: "The timing is so accurate as well they were so fast getting everything done."
חסרונות: "Most of the crew are really professional but few were little bit aggressive."
יתרונות: "The food was good"
חסרונות: "It took over an hour to check-in. People were pushing in because it was not well marked and nobody directing the people. It was terrible. The plane has very old seats, and no entertainment screen on seats, still the old monitors hanging from the roof."
יתרונות: "Crew was really good and flight was very smooth from Toronto to Cairo"
חסרונות: "Person behind me kept on kicking my chair"
יתרונות: "Nothing they do to exchange the time except by baying 200 rial Oman"
יתרונות: "Everything worked as advertised."
חסרונות: "Nothing .. everything worked just fine."
יתרונות: "Good service and friendly environment"
חסרונות: "No comment"
יתרונות: "Best landing ever, if I was sleeping I would not even have woken up during the landing. Well done to your skilled pilots."
חסרונות: "Entertainment selection was a little low, but the fact that you don't play any ads is great! Other airlines make you watch 30 mins + worth of ads."
חסרונות: "Everything very poor business class"
יתרונות: "Price was affordable . Short layover. Easy and good flight connection."
חסרונות: "Poor snacks."
יתרונות: "The flight staff was SO helpful, and helped me beyond what I expected. The flight was very comfortable from start to finish."
חסרונות: "Having more movie options would have been good."
יתרונות: "Confortable seats, good entertainment, attentive flight crew"
חסרונות: "Pilot didn't clearly communicate what the issues were for our delay. Safety rules and regulations were ignored by passengers and not enforced by crew (people walking aisles while plane was taxiing, passengers without seatbelts on during takeoff and landing, etc)"
יתרונות: "Pilots are very cleaver and professional in taking off, landing and flying. Crew are very warm and caring Both China & Cairo Airports's operation was very fast and good."
חסרונות: "For more than 10 hours' flying, would expect far better plane with newer seats and more toilets !! same like they fly between Cairo and London and Dubai (777 etc ..) Also the fish was not tasty at all"
יתרונות: "Excellent Helpful boarding & on flight crew. New aircraft"
חסרונות: "Very poor entertainment choices."
יתרונות: "For a short hour flight, i say it was just fine, not really enough time for a movie or anything so it makes sense not to have a TV with every seat, and it is no big deal. i slept the whole way and didnt even realize we took off or landed. could be more comfortable but again i was able to sleep the whole way without a problem"
חסרונות: "Old entertainment system, otherwise, everything else was fine"
יתרונות: "I had checked in online and went to drop my check in bags at the counter. There was no baggage drop line - only economy and business class. I went to business class and said that I had checked in online and want to drop my bags and they gladly accepted it"
יתרונות: "Everything about the Egypt Air flight from Munich to Cairo was great including outstanding service by the crew."
חסרונות: "We had to wait for an hour to receive our baggage, some passengers received part or half of their baggage. No one was to be found to follow up, the belt information board showed that all bags had arrived when it hadn't. Very poor in this aspect"
יתרונות: "The security was tight! We ended up going through 7 check points before we were at our gate. This is a positive and important need these days"
חסרונות: "Boarding was late, unorganized, and trying. Everyone rushed to the gate, giving no care to what the attendants were asking the passengers to do. We just sat back, even though we were to board at the beginning. Also, there were A LOT of young children (this is at 2:00 AM in the morning going to Munich). The children were running around with no supervision and it was very nerve racking."