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חסרונות: "It was great! Nice job Delta !"

יתרונות: "The crew was very helpful and the seats were comfortable"

חסרונות: "movie selection could have been better."

יתרונות: "We were in coach and the crew made us feel like it was business class!"

יתרונות: "Comfortable plane due to few passengers"
חסרונות: "7 hour delay after flight postponed."

חסרונות: "We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew."

יתרונות: "Good to have on board internet"
חסרונות: "Quicker boarding of passengers."

יתרונות: "Delta service is amazing"

יתרונות: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."

חסרונות: "Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class."

יתרונות: "Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded."
חסרונות: "Seats were narrow and I’m not a big guy. 6’0”. 185."

יתרונות: "Quick board, quick flight and everything went smoothly."
חסרונות: "Someone to rub my feet, but that’s wishful thinking."

חסרונות: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"

יתרונות: "Did a good job despite the weather during the flight"

חסרונות: "4 hour delay"

יתרונות: "Quick boarding and great with accommodating my request for a window seat."
חסרונות: "Offer in flight entertainment."

חסרונות: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"

יתרונות: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
חסרונות: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."

יתרונות: "Flight was very late- about 45 minutes because of some problem with the "paperwork" they said. It was a beautiful day and the crew was ready to go, but we all sat for a long time before being allowed to leave Madison. It's especially bad when we've all made ourselves arrive at 5am for a 6am flight"
חסרונות: "on time departure"

יתרונות: "No food or entertainment on a short hop of ~ 150 miles by air; I would have preferred to rate “N/A” but this wasn’t an option."

יתרונות: "One of the flight attendants was nice."
חסרונות: "5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL."

חסרונות: "Missed connecting flight because the first flight was delayed by 2.5 hours. I didn’t get the comfort seat I paid for because of this and was not given a refund for it."

חסרונות: "Seats were a little tight."

יתרונות: "Crew and entertainment options were great."
חסרונות: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."

יתרונות: "Everything else was okay"
חסרונות: "We arrived late & the connecting flight was far away got there with door closed 10 minutes before they left. But wouldn't let us on another 3 or 4 passengers. Needless to say are pre paid ride to the Cove we missed and we probably miss our dinner t 6to 7"

יתרונות: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."

יתרונות: "It was great. The flight attendants are always helpful to us."

יתרונות: "Boarding is about the only thing I liked."
חסרונות: "This was a 2 layover rebooking of a one layover flight, which was late (I would be missing my connection). I asked an Air France rep in Japan to assign me an exit row seat (it’s a 14 hrs flight and I am almost 6 ft tall). She showed me the plane diagram and picked a seat, but when I arrived it turned out I was in a row directly behind. WiFi did not worked and the flight attendant said “they could not do anything” My film was interrupted twice (with a random film drubbed in Korean) and had to be reset manually Food was not great (and menues are identical on all delta flights - this was my 5th delta flight in the course of one week), the snack in particular (leek and mushroom cream soup-like mass wrapped in a tortilla - who ever thought of this? And one of the flight attendants was aloof and snappy."

חסרונות: "1/12 hours late had to change out equipment"

חסרונות: "Seats are not working well. This is not the first time I had this kind of problem. Appears very old and no maintenance. Regards Jackson"

יתרונות: "No lines at the baggage drop off. No lines at TSA. Efficient and organized boarding. Seat area was clean. No delay, friendly energetic flight attendants."
חסרונות: "Lots of turbulence on the last 20 minutes of the flight. Captain had warned us. Nothing they can control though."

יתרונות: "Big bathrooms, friendly staff, free eyemaks"

יתרונות: "I was given a complimentary upgrade."

יתרונות: "The food that was served was good. The crew was attentive and nice ."
חסרונות: "Comfort seats didn’t seem like much different than reg seats. Didn’t like the cattle call boarding process at lax ."

חסרונות: "The vegan meal was not good"

יתרונות: "Impeccable as usual"
חסרונות: "No tv on flight from Seattle to Los Angeles, I felt like I was flying United. That was the only thing that was extremely disappointing"

יתרונות: "The flight was practically empty!"
חסרונות: "Paid for comfort, Delta offered free drinks to everyone. Unfortunately though the flight attendant did not bring us the alcohol we ordered and mixed 3 different kinds of whiskey into two glasses! We always are given our bottles separate from the mixer. Oh well. Did to being in so late it took us an hour to get a cab in Detroit."

חסרונות: "Landing was frightening."

יתרונות: "Flight itself was smooth."
חסרונות: "Flight was delayed and the on time and then delayed. Gate changed 4 times which was frustrating. Especially when at Sea-Tac you have to take a train to get to some of the gates."

חסרונות: "Very uncomfortable seats that are far too close for tall peolle"

יתרונות: "The food"
חסרונות: "No entertainment"

יתרונות: "friendly staff check in was fast food was good"
חסרונות: "as always not enough room in the seats"

יתרונות: "Free movies helped make the flight go faster. Also when possible my girlfriend and I were seated together despite having seats assigned at the gate."
חסרונות: "Being in zone three meant checking bags on every flight. That's a side effect of picking the cheapest tickets so not really Delta's fault but it says that I have to put something here."

יתרונות: "On-time"
חסרונות: "No power outlets, back of the plane is really loud, overhead bins suck"

יתרונות: "Good crew"
חסרונות: "No entertainment"

יתרונות: "Excellent infotainment system"
חסרונות: "45 min queue to take-off"

יתרונות: "great seats and the Biscoff cookies taste amazing and I had a great flight otherwise."
חסרונות: "sea salt and olive oil pretzels, which taste really bad and the plane didn't have in seat movie and game screens."

יתרונות: "The flight attendant. Lovely and professional."

יתרונות: "Very new plane arrived on time no problems"
חסרונות: "Nothing everything was great"

חסרונות: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

יתרונות: "Overall a nice and good flight"
חסרונות: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

יתרונות: "The crew was very kind"

יתרונות: "Flight was on time."
חסרונות: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

יתרונות: "Almost everything, especially the crew."
חסרונות: "Don’t feel like anything should be better to be honest"

חסרונות: "Information on arrival time was not correct"

יתרונות: "The crew was pleasant"
חסרונות: "Baggage checkin & flight boarding was slow & disorganized."

יתרונות: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
חסרונות: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

יתרונות: "Food and service"
חסרונות: "Working wifi would be good. Better A/C. More comfortable seats"

יתרונות: "Friendly crew"
חסרונות: "Can’t think of anything"

יתרונות: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
חסרונות: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

יתרונות: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
חסרונות: "Not having to walk outside in Edinbur4gh to board the flight."

יתרונות: "Being fed was amazing and watching free TV was great!"
חסרונות: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

יתרונות: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

יתרונות: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
חסרונות: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

יתרונות: "Nice people and good service"
חסרונות: "Not much"

יתרונות: "Very pleasant, professional crew"
חסרונות: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

יתרונות: "Face recognition was amazing"
חסרונות: "Too hot on plane"

יתרונות: "Flying with KLM is a pleasure"

יתרונות: "punctuality of boarding and flight time"
חסרונות: "attitude of crew in business class: no sense of true hospitality"

יתרונות: "Excellent service. A meal , drink and a coffee included which we were not expecting."

יתרונות: "The crew was efficient. Flight left on time. Food and wine served."
חסרונות: "No entertainment."

יתרונות: "Snooth and efficiënt with a KLM service"
חסרונות: "No entertainment"

חסרונות: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

יתרונות: "Good services!"

יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."

יתרונות: "Great"
חסרונות: "Great"

יתרונות: "The crew were hardworking, responsive, conscientious and friendly"
חסרונות: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

יתרונות: "Fabulous trip with friendly, helpful staff"
חסרונות: "Nothing"

יתרונות: "Lovely staff, good food, great movies."

חסרונות: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"

יתרונות: "Nice seats, comfortable."
חסרונות: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

יתרונות: "Flight was on time and quick and comfortable"

יתרונות: "Easy Boarding"

יתרונות: "The crew service is impeccable. Ground services very friendly and professional."
חסרונות: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

יתרונות: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
חסרונות: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

יתרונות: "Everything - Checkin, crew, food, entertainment"
חסרונות: "Nothing"

יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

יתרונות: "Service"
חסרונות: "Only one queue for boarding. Flight late on arrival."

יתרונות: "Flight was efficient enough and staff were friendly."
חסרונות: "It was delayed quite a bit and more on-time updates would have been appeciated."

יתרונות: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
חסרונות: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

חסרונות: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

חסרונות: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

חסרונות: "sardines!"

יתרונות: "Service of the staff was great"
חסרונות: "Turbulence, with all our technology we still cannot avoid this?"

יתרונות: "everything"
חסרונות: "nothing"

יתרונות: "pleasant"
חסרונות: "Pleasant"