למצוא טיסות זולות ל בריידנטון

יתרונות: "amazing customer service. great seats and interior. well on schedule."
חסרונות: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."

יתרונות: "Crew was amazing"
חסרונות: "The people sitting near me were crazy and it was an uncomfortable flight"

יתרונות: "crew was attentive and seating was comfortable"
חסרונות: "they could have changed snacks..I had the same pizza when travelled four years back."

יתרונות: "Crew was good. Food was good."
חסרונות: "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."

יתרונות: "Cleaningness"
חסרונות: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."

חסרונות: "Cairo airport: Personnel have no manners. Rude, disdainful security staff who bark at passenges as if everyone is a criminal. Must be related to the Egyptian mindset. Dubai airport: Endless taxiing from aircraft to terminals, endless shuttle rides between terminals. You feel like a rat scuttling through underground tunnels and dismal byways through a wateland of darkness to be spat out at ugly, uninviting entrances somewhere in the bowels of Dubai International. No signs, no knowledgeable personnel to explain anything to you. No attempt at making travelers feel comfortable, no attempt at making the surroundings look pleasant. Must be the culture. The flight itself has wonderful staff, but the airport makes me not want to fly Emirates again!"

יתרונות: "I did like the cleanliness ."
חסרונות: "Crew was not friendly at all . Stewerdess did not smile at all .. only to their “favorite “ 2 or 3 passengers. I can’t believe I did not receive a hot tea on the way to Athens or the way back to Newark."

יתרונות: "The quality of the food"
חסרונות: "The timing of providing the breakfast is too early"

יתרונות: "Really you excell in satisfying customer.through lovely reminders."
חסרונות: "Vegan dishes not available .."

יתרונות: "As above"

יתרונות: "Food, Service, entertainment"

יתרונות: "It was good"
חסרונות: "On second flight from dubai to kabul was horrible. The did not offer an infant place for infant and we were among the passengers in a very very tide place,the other things were good"

חסרונות: "I thought I had paid for window seats."

יתרונות: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
חסרונות: "I didn't like that my connecting flight was with another airline"

יתרונות: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
חסרונות: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."

יתרונות: "The flight was smooth. Food was good."
חסרונות: "Long wait while taking off from Dubai."

יתרונות: "Crew were excellent , very pleasant and helpful"
חסרונות: "Food was horrible , not much options for vegans"

יתרונות: "Nothing much."
חסרונות: "There was no hotel reservation and I have to pay out of pocket. Why? I need a refund. You guys are responsible for that."

יתרונות: "Good food."
חסרונות: "Some people requesting me to exchange seats. They were young boys. This is the second time in Emirates."

חסרונות: "It is just great. The timing the service the professionalism"

יתרונות: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse - despite it being a 14 hour flight!!"
חסרונות: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."

יתרונות: "Great selection of entertainment"
חסרונות: "Some of the flight attendants skipped over my row while offering beverages. One person was asleep but i was awake and thirsty. I had to wait until an attendant was unoccupied to get some water"

יתרונות: "i liked everything on the trip. it was great. gulalai"

חסרונות: "debarking process was one of the longest in my life"

יתרונות: "Overall service and special attention to kids"
חסרונות: "Inadequate washrooms"

יתרונות: "The food Staff is superb My niece enjoyed the most. The crew clicked photos with her and made her moments memorable."

יתרונות: "The flight left Kabul on schedule and we were at Dubai ahead of time. The flight was very comfortable."

יתרונות: "Great service, good food, lots of entertainment options."
חסרונות: "Hard to sleep with multiple service times"

יתרונות: "Emirates allows you to start inflight entertainment as soon as you board and are seated. That makes any wait time more enjoyable."
חסרונות: "This particular flight was full. And I believe they may have been understaffed. I received my special meal but then the drink service didn't come around until most people were finished with their regular meal service. They didn't serve drinks and meals at the same time, for some reason. And the meal clean up took place way after everyone finished eating. It was an unusually long wait. This was surprising coming from an Emirates flight."

חסרונות: "Crew was unprofessional Bags got lost and took forever for any bags to go through on carrousel They boarded nearly an hour before take off and process was very disorganized Hardly any water served"

יתרונות: "Crew went out of their way to be friendly"

יתרונות: "I liked the professionalism each staff displayed at every interaction, and the genuine friendly demeanor as well. Staff appeared to truly like being service providers. From the very beginning of the flight when I was delayed in getting on board due to my poor orientation in the early morning staff was very courteous"
חסרונות: "There is nothing I have to report negatively. I flew for a 32 hour period from Windhoek to Ft. Lauderdale and arrived feeling refreshed. As we say in Kentucky. I was "fat and happy.""

יתרונות: "I liked watching movies and drinking wine and the food was decent."
חסרונות: "We took off over an hour late with no communication as to why we were sitting on the runway. Most of the crew seemed annoyed and short with everyone."

יתרונות: "The entertainment system, the items handed out for our comfort, the food, the attention."
חסרונות: "The problem which happens when the person in front of you leans back his/her seat. It makes watching something on the entertainment system very difficult!"

חסרונות: "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."

יתרונות: "Excellent entertainment on a comfortable sized tv screen."
חסרונות: "More beverages would be nicer."

יתרונות: "No comments"
חסרונות: "No comments"

יתרונות: "On time Large LCD in each seat back They kept the public announcements to a minimum"
חסרונות: "It took asking 5 crew members and 2 hours to fix one of our screens that wasn't working. Apparently there were other displays that did not work either so they reset everybody's LCDs. The food was bland"

יתרונות: "Spacious seats..comfortable flight and great on board service"

יתרונות: "Food and service was good!"
חסרונות: "The plane sat at the gate for 1 1/2 hours, and I got to my motel in Dubai around midnight."

יתרונות: "Flight attendants were very responsive to my basic requests."
חסרונות: "It was a flight to Egypt, so boarding was more akin to a cattle car boarding. Typically, Emirates at Dubai Airport is quite organized, but again boarding was more Egyptian style."

יתרונות: "A380 is so quiet and smooth. Nice to be up the front of the plane, albeit on the lower floor in economy."

חסרונות: "The flight crew was very rude. I had already been flying for over 18 hours before I boarded this flight. The crew was not courteous enough to consider that. Upon asking for some water, I was asked to wait until it was time for the crew to serve the drinks to all passengers."

יתרונות: "Generally Emirates is a comfortable and you know what you're getting. For the most part I found this a very pleasant flight and will continue to fly emirates."
חסרונות: "I know Emirates crew to be very professional and organised. It's usually pretty evident that they've been well trained. Over the last few flights I've been interested to see what seems to be a slacking on the part of the crew. They still get everything done but I'm seeing less discipline in their approach and less professionalism. This doesn't apply across the board. I still encounter some extremely excellent crew members but things are definitely slipping a bit."

יתרונות: "No delays."
חסרונות: "It took forever to get off the plane at Dubai."

יתרונות: "Uneventful but delayed, my son was getting worried in Tampa. Tilak"

יתרונות: "Ontime departure and arrival ahead of time. Service in Dubail is great."
חסרונות: "There is definitely a difference in the way Economy passengers are treated in different sectors. for example, the flight from Chennai to Dubai or Dubai to Chennai - The crew is so rude and obnoxious. I dont blame them entirely, some of the passengers behavior may push them to be like that. But this is one of the sectors where emirates always runs in full capacity. The crew needs to understand that all passengers are not the same and they should be little polite to passengers."

יתרונות: "Loved the friendly and helpful service. Entertainment channels were excellent, and movie choices were tops."
חסרונות: "TV screens on the A380 were strangely not as good as those on the 777. However, that really was a minor detail."

יתרונות: "My overall experience flying Emirates was excellent! The crew never stopped taking care of passengers. They were amazing!!! Everyone from check-in to departure was helpful and friendly. I will recommend to everyone"
חסרונות: "There wasn't anything I didn't like."

יתרונות: "All things connected to the flight were just right"
חסרונות: "Nothing was an issue."

חסרונות: "They ran out of blankets, earphones on the flight"

יתרונות: "We left and arrived early. Smooth flight overall just a great experience"
חסרונות: "We couldn’t have peanuts. Not really a negative but"

יתרונות: "On time. Connecting through Atlanta is quick and efficient"

יתרונות: "Comfortable seats"

יתרונות: "Flight was on time, flight attendants were very nice and professional."

יתרונות: "Nothing in particular stands out."
חסרונות: "The boarding process seemed backward, took longer than usual to board the plane."

יתרונות: "On time! Easy boarding!"
חסרונות: "They had problems with both the wifi and the entertainment system. Super friendly crew further."

יתרונות: "Big bathrooms, friendly staff, free eyemaks"

יתרונות: "We landed earlier than expected"
חסרונות: "Bathroom was very smelly"

יתרונות: "Movies"

יתרונות: "On Time"
חסרונות: "No opportunity to purchase additional food"

חסרונות: "Got put on standby despite having purchased my ticket over 1 month in advance"

יתרונות: "I am liking the new Delta terminal at LAX. The flight crew was nice pleasant and helpful. The pilots kept us informed."
חסרונות: "The Delta Sky club was small and over crowed. If you go take the first seat spot you can find. It doesn’t get bigger. I have high hopes for the new combined lounge between the terminals. The flight itself felt like an older 737-800 while it had power there were only two and the two others in my row snagged them. I was in Delta Comfort and have to say the extra leg room isn’t a lot."

חסרונות: "Landing was frightening."

יתרונות: "We made it it was short 1 hour 11 min"
חסרונות: "I had a long lay over it was more then 12 hours"

יתרונות: "gate staff were great"
חסרונות: "plane cabin staff looked overworked"

יתרונות: "On time"
חסרונות: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"

יתרונות: "Whole thing was easy, plane was nicely updated on the interior"

יתרונות: "The flight attendant. Lovely and professional."

יתרונות: "Everything"
חסרונות: "Everything was perfect"

יתרונות: "Plane was clean. Hotel due to missing connection was nice."
חסרונות: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."

חסרונות: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."

חסרונות: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"

יתרונות: "Friendly but efficient. Allowed me to keep my bag with me without a fight."

יתרונות: "Very friendly flight attendants and for the most part I could understand the pilot when he spoke."
חסרונות: "Wi-fi should be free. Put chocolate into the snack options."

יתרונות: "Was a nice flay , thanks"

חסרונות: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."

חסרונות: "No seat assignment prior to arriving at the gate"

יתרונות: "Everything else good."
חסרונות: "N/A"

חסרונות: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."

יתרונות: "Very good."
חסרונות: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"

יתרונות: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"

חסרונות: "Made me check a small bag and let others carry on 2 and3 bags very rude"

יתרונות: "The passenger seated next to me with a sense of humor about our situation."
חסרונות: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."

חסרונות: "No entertainment and only pretzel and peanuts available"

יתרונות: "the Ground team from Israel to New York was amazing and very helpful."

יתרונות: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."

יתרונות: "Arriving and departing flights were at totally opposite ends of airport"

חסרונות: "My suitcase was damaged(torn through!)"

יתרונות: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."

יתרונות: "The staff were nice"
חסרונות: "Not knowing what gate to be at and that it changed without me knowing and almost missing my flight because of it."

יתרונות: "Price"
חסרונות: "Flight delayed"

יתרונות: "On time and it got there"

יתרונות: "Ran on time"

יתרונות: "New plane had great entertainment and was very smooth ride despite storms."
חסרונות: "No bad review returning to Tampa. Read to Dallas review."

יתרונות: "Great crew very professional company"
חסרונות: "No internet no food and even though I booked my flight weeks in advance I got stuck at the very end with no windows"

יתרונות: "Friendly staff and comfortable seating on flight."
חסרונות: "N/A"

יתרונות: "Flight was actually early arriving in tampa"
חסרונות: "Very cramped. Felt like seat in front of me was too close and not much leg room."

יתרונות: "We didn't crash"
חסרונות: "tiny plane very uncomfortable seats. Flight attendant was very overweight and kept hitting me with her large posterior but never apologized once ."

יתרונות: "flight was fairly empty, so very comfortable seating as nearby seats were not occupied."
חסרונות: "everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!"

יתרונות: "food"

יתרונות: "The flight was one time for departure and arrival"

יתרונות: "nothing. there is no responsibility from voyama towards clients services"
חסרונות: "every thing"

יתרונות: "The food and beautiful women"
חסרונות: "The seats"

יתרונות: "Crew exceptionally nice"
חסרונות: "Can’t turn off the screen"

יתרונות: "Comfortable airplane , good food, nice staff"

יתרונות: "The flight the plane the staff on plane the food the entertainment"
חסרונות: "waiting lines to get into the gates and passport checks for departure. it was too long and mis-leading since the machines were not working eventually had to go to a manual check (not machine) and almost missed the flight. It's bad management of the Ben Gurion Airport."

חסרונות: "On counter, some workers were not nice"

יתרונות: "Had a great seat"
חסרונות: "They didn’t offer basic beverages"

חסרונות: "It is time to change the food! the food is so bad . I get the filling that they don't care' just like that!"

יתרונות: "Quick, simple flight arriving 7 minutes early."
חסרונות: "About 12-15 minutes late boarding with no explanation or announcement. Food & entertainment should NOT be rated on such a short flight."

יתרונות: "Nothing"
חסרונות: "Bad service bad attitude"

יתרונות: "The seat room, friendly staff"
חסרונות: "3 hour delay... not Jordanians fault (fog)"

יתרונות: "No thing"
חסרונות: "The staff"

חסרונות: "Worst food on long flights.. terrible quality and insufficient"

חסרונות: "I actually didn't fly QR. My RJ light from TLV to AMM was delayed by approx 2 hours. I asked to be taken off the flight in order to fly the day after from TLV to LCA and take QR. However the RJ gate agents explained that there are over 40 people on the flight that need to take the QR from AMM and that the ties between RJ and QR are very strong and the QR flight will wait the necessary 15 minutes. However, as we landed in AMM we saw the QR aircraft push back 5 minutes earlier than the scheduled departure. We got stuck in AMM and the RJ people were nice but totally inefficient and claimed that they were limited by their corporate procedures. I asked to be put on an Etihad flight that was scheduled to leave 2 hours later and that would put me at the end of the day in MAA (my destination) around 2.5 hours later which was acceptable in my eyes. The transfer desk agent said he is going to arrange it, disappeared for 45 minutes and then came and told me this is already too late for Etihad (it was not) and anyway they cannot let me take Etihad since they are not a part of "One World". I argued a bit and he said ok went to teh back office and disappeared for another 20 minutes. at that point he came and told me that all is taken care of and here is my new flight and proceeded to show me an itinerary which took me through BKK to MAA but the AMM-BKK flight will leave only at 0130 at night (this was around 1430) and get to BKK in the afternoon tomorrow. Then I will have to wait in the airport another 8-9 hours to fly to MAA. hence 2 nights without sleep staying at airports. BTW, I was the only Business/first passenger but this did not confer on me any special treatment. I refused to take this route and at the end asked them only to get me back to TLV and there I will change the whole route and go tomorrow on QR from LCA. I had to wait at AMM airport until 2100 and only now - 2300 - reached home which I left at 0600 this morning. BTW, i don't think that they restored my ticket to its original form (which was a full QR ticket covering also the RJ and Pegasus flights. but I was too tired to argue. I will postpone my trip by one more day and change the route to avoid another debacle like this one. Also, I chatted with the QR people in Amman, and ithey claim that they were not told that the RJ from TLV had 40 passengers connecting through them. This is the absolute opposite of what the RJ people claimed. Last, all his is without even mentioning the issues this delay caused since I have people who came specifically for this, waiting for me in MAA and God only knows when I will manage to get there and whether or not they will wait for me. Guys, you have to do something about this. I am quite a regular flyer and this is the worst experience I had."

יתרונות: "Fast check in, Comfort seats"

יתרונות: "Left on time. Probably overpriced for the length of the flight. Baggage was out promptly."

יתרונות: "We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice."

יתרונות: "It was a short and efficient flight."

חסרונות: "When My luggage was searched at the gate of armman before fly back to Chicago, my camera was taken away by security person, he never returned to me. I only found out when I got home."

יתרונות: "All"
חסרונות: "I'll was good"

יתרונות: "It’s a 25 minute flight. It’s all good. :)"

חסרונות: "As I boarded the aircraft I snapped a photo of my seat. I was yelled at by the manager in front of at least 30 passengers, that it is not allowed to snap any photos on board. Clearly this is a made up rule as all social media accounts are blasted with peoples photos. As well- I work in aviation over 8 years and have never heard about this rule. The fact that he choice to stand on the other side of the aircraft and yell at me, instead of walking up to me and explain nicely was not acceptable. Later I’m the flight, I suggested to him that proper procedure is walking up to the person instead of yelling across, my just that he didn’t apologize, he even replied with a very nasty comment. And this was the flight manager. What I can say for sure, is: NEVER AGAIN FLYING ROYAL JORDANIAN!!!!"

חסרונות: "I pre ordered a kosher meal. It was said to me that someone miscalculated and there were not enough kosher meals. I was left hungry and starved on such a long flight."

יתרונות: "Very short, only a half hour flight"
חסרונות: "nothing not to like"

יתרונות: "All new"

חסרונות: "Extensive security. Warm plane. No charging outlets."

יתרונות: "The flight was comfortable for an economy ticket. The food was relatively good compared to usual flight meals."
חסרונות: "Flight was delayed with no official status update, the gate even kept saying “Last call” when there was clearly no plane. No official boarding time was provided when the plane showed up, so I had to wait at the gate rather than taking a stroll through the airport. It ended up taking more than the “5 minutes” they kept stating every 5 minutes."

יתרונות: "The Dreamliner is the best plane I’ve ever boarded, it was used for this short flight."
חסרונות: "Could not check in online, had to get the boarding pass at the airport."

יתרונות: "Great service"

יתרונות: "The juice box they gave us before take off"
חסרונות: "Nothing really"

יתרונות: "Modern aircraft"
חסרונות: "Food is terrible Service is marginal They serve a mediocre meal right after takeoff then you don't see them again until right before landing with a dry snack"

יתרונות: "Good service, leaving on time"
חסרונות: "Nothing"

יתרונות: "Loved all of the kind smiling faces on all of the flight attendants"

יתרונות: "Very professional crew"
חסרונות: "Boarding and departure always very early. No audio-video"

יתרונות: "Quick and easy boarding process, nice person at check-in counter"
חסרונות: "I used the restroom in the plane before takeoff and the it was absolutely filthy. It was clear it did not receive any attention between flights. I was sitting in the emergency exit row and, during takeoff, the plane made a horrible, howling/whining noise that I've never heard before. Everyone was looking around and fearful. I fly often and this was the kind of noise when you wonder "is this where it all ends?" Not sure if it was the engine just outside or the emergency exit not being fully sealed but it was the first time in a long time that I've been fearful on a plane."

יתרונות: "Food was pretty good. Crew dontt give you much of a choice though !!"
חסרונות: "Crew were moving people around without asking for their permission. I asked for water and didn't get it . People sitting beside me were moving all time disturbing my sleep!!"

יתרונות: "Not overcrowded cabin crew maintained positive attitude and good humor after a very long flight from Amman before we boarded in BKK nice sandwiches"
חסרונות: "Useless headsets with the stupid two prong thing so I can't use my own $5 for a beer international???"

יתרונות: "Everything overall was really good. The crew was helpful and very kind. The food was okay. The chairs were comfortable."
חסרונות: "The TVs and headphone jacks hardly worked."

חסרונות: "Lost 3 bags"

יתרונות: "The was extraordinary nice"
חסרונות: "Three of four flights were delayed"

חסרונות: "The flight was severely delayed and caused me to miss my connection to Berlin. I wasn't provided much explanation or assistance in planning an alternative itinerary to get me to my final destination."

חסרונות: "everything"

יתרונות: "Comfort, service"

יתרונות: "Love kayak, I stop using air line agency after I found that dealing with kayak is ease and cheaper. Air line is very good, new airplane fantastic crew."

יתרונות: "All the flights were in time. New and clean aircrafts."

יתרונות: "1. I am a religious Jew and felt comfortable and relatively safe, more than expected. 2. The staff was very curious 3. The plane was surprisingly advanced - Boeing 787 dream-liner, has great entertainment a touch screen tablet with many entertainment options, also the crowed was very calm, polite and relatively quiet during the flight both ways."
חסרונות: "1. Upon arriving in JFK I had an issue with my luggage and no-one answered the phone number provided by the company, turns out a 3rd party company handles the luggage for RJ (Swiisport) and RJ is closed a few days a week, so take that in consideration if having any issue, must note they were curious and solved my issue when they were available. 2. Disappointingly there were no (extra) snacks such as chocolates or nuts ) available for sale during the flight."

יתרונות: "All five star excellent including perfect punctuality."
חסרונות: "Only downside is the front scree entertainment. Films limited to unspeakable junk....but hey some might like junk....and classical music limited to Bach's fugues and cantatas which I personally adore and hugely enjoyed, but not much else. Pop and jazz junk. Advantage is that one has/had 12 hours to read a brilliant novel."

חסרונות: "There’s no headphones aboard for entertainment"

חסרונות: "Delayed due to malfunctioning plane"

יתרונות: "The crew was great. Even though we were delayed by about 40 minutes, they were friendly and courteous."
חסרונות: "40 minutes maintenance delay."

יתרונות: "Nothing"
חסרונות: "Very uncomfortable American airlines is the worst"

יתרונות: "departure and arrival time"
חסרונות: "the passenger next to me smelled horrible"

חסרונות: "Boarding was haphazard"

חסרונות: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."

חסרונות: "Over 90 minutes delay on arrival time on a less than 2 hours flight"

יתרונות: "Price"
חסרונות: "Outdated airplanes"

חסרונות: "Flight delay, no beverage service"

יתרונות: "Not turbulence"

חסרונות: "2.5 hour delay."

יתרונות: "Trip non stop"
חסרונות: "AA has moved seats closer. Had difficulty putting a carry on bag under the seat. Seatbelts short."

חסרונות: "Ugh. By this time I'm worn out and fed up from hassling with Customs. Then they lose my luggage."

יתרונות: "Timing of flight routes"
חסרונות: "Sat on a pillow"

יתרונות: "The cabin crew was great at boarding and organizing the overhead bin space. Also, ground staff didn’t start check roll aboards before the overheads bins were full. There is nothing more frustrating than getting on after forced to gate check your bag to empty bin space (ahem, United at SFO)."
חסרונות: "Couldn’t get the entertainment to work."

יתרונות: "Bulk head aisle leg room"
חסרונות: "Narrow seats and aisle. Being pressed against someone and bumped in the aisle for two and a half hours is a long time."

יתרונות: "The crew and planes were excellent."
חסרונות: "When we booked our flights the web site did not show us all the possibilities for return flights. When inn Puerto Maldanado we checked on line and discovered we did not have to have the 18 hour and 19 hour lay overs. We rebooked and were hammered with the $400 charges. We will not book future flights with your organization because of this deceptive practice."

יתרונות: "Entertainment system and new plane"

חסרונות: "Landing was a little rough"

חסרונות: "3 hours stuck on the tarmac before giving up on repairs and switching aircraft"

חסרונות: "Last to board with a young child."

יתרונות: "Nothing"
חסרונות: "2.5 hour delay going, 3.5 hour delay returning. All because their paperwork had not been submitted on time. Terrible organization."

יתרונות: "Short trips so no entertainment is offered so it's n/a"

יתרונות: "Leg room"

יתרונות: "It was a very short flight so not too much to go wrong."
חסרונות: "I had a carry on and a laptop case that fit under the seat. The laptop case has wheels and a handle. The gate agent said I need to check one bag, even though I could show that the laptop case was within the specs for fitting under the seat. When I tried to argue with her, she said, "One of your bags is going to be checked--which one is it going to be?" Bad attitude."

יתרונות: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"

חסרונות: "Carry on limitations"

יתרונות: "The crew, and the plane, confy. Was a good flight in general."

יתרונות: "Somewhat disappointing on the snack options..."

יתרונות: "I honestly can't think of anything that I liked. Oh wait! You have diet Dr Pepper which I think is fantastic."
חסרונות: "The plane was kind of old and run down. Everyone, the passengers included which I realize you have no control over, just seemed to be in an awful mood and very unhelpful. Same, and about the gate attendants, in that we attempted to get seats together and he didn't care at all what was going on. I haven't flown American for a very long time, and I don't think I want to again for a very long time."

יתרונות: "Good assortment of movies"

יתרונות: "how fast we boarded the plane."
חסרונות: "The crying babies"

יתרונות: "The crew was great and really helped calm my nerves about flying."
חסרונות: "The seats were old and uncomfortable."

יתרונות: "Nothing"
חסרונות: "I didn't event get to make the flight because American Airlines was delaying the flight I was on from Jamaica to Miami, and American Airlines would not change the ticket I had to go from Miami to Tampa, so I was 12 hours late arriving in Miami. Terrible customer service from American Airlines in Jamaica"

יתרונות: "excellent services from employes"

יתרונות: "Smooth trip"
חסרונות: "Delay delay delay on the flights"

חסרונות: "The delay. My flight was suppossed to depart at 7:25pm and left at 9:30"

יתרונות: "There was a bit more room in the seat and more comfortable. The crew was helpful."
חסרונות: "The isles are far too narrow. Didn't at all care for the snack options."

חסרונות: "Flight was 40 minutes late in departing. Was not announced at gate."

חסרונות: "Cramped seating and I'm not an overly large man."

יתרונות: "The crew did an excellent job avoiding a large storm en route."

יתרונות: "Everything"
חסרונות: "Nothing"

יתרונות: "I eventually arrived at my destination in one piece and found my luggage."
חסרונות: "Flight delayed, yes I can understand a delay but not only was it delayed, but at the exact time we are originally scheduled to board they switched gates. Not just over one or even ten gates but fro gate D51 to gate D1. In the Miami Airport that is at least a 1 mile walk. At the time they switched gates there was no notification that the flight was also delayed by nearly or should I say over an hour. This causing people to scramble, run and drag children to make sure they weren't late for boarding then when everyone arrives to the new gate, they flight is delayed by 30! Minutes. That alone pisses people off but then after waiting that time, it's delayed again at least another 30 minutes. Just not well managed!!!"

יתרונות: "Seating space"

יתרונות: "I liked that I finally got to my destination, although many hours late. I reached my house at 3AM!"
חסרונות: "I watched as I was not allowed to board my connecting flight after running a mile through the airport. The plane was at the gate and I was not allowed to board. From there it was a very long night of waiting. This all started because the initial flight was 10+ minutes late leaving Syracuse."

חסרונות: "No entertainment. Internet access too pricey!"

יתרונות: "Horrible airline. Terrible customer service. Dirty seats and garbage theouout fisrt class seating"

חסרונות: "Never could find code shared reservation for seats Waited an hour and a half for baggage at Miami airport. Flight never appeared on the board. American airlines people couldn't care less. Rebooking since the connection was missed was a nightmare. Do not take American do not take British airway's"

יתרונות: "Your sirvey is not well designed; there was no food or entertainment on the flight yet we must give it a rating?"

יתרונות: "Overall, flights were ok"
חסרונות: "4 hour delay in Toronto for our connection."

יתרונות: "nice food great crew"
חסרונות: "the washrooms need more cleaning during this long flight messy boarding"

יתרונות: "Everything"
חסרונות: "Nothing"

יתרונות: "Seats are cramped - spacing is too small. Will avoid Air Canada in future"

חסרונות: "They feel like seats for budget flights."

יתרונות: "Really liked I have space for my legs."

יתרונות: "Crew was excellent"
חסרונות: "Entertainment system did not work for the first two hours"

חסרונות: "1 attendant looked unshowered with greasy hair, but good attitude"

יתרונות: "At fisrt the flight was over booked. Once we had boarded their was a technical issues with the aircraft, we had to sit in our aiys with nothing to do for just under 2 hours. With this delay in mind their was no form of a free drink as a mini compensation. They had no choice of food."

יתרונות: "Service on the plane was good"
חסרונות: "Boarding took forever and the plane took off an hour late due to boarding inefficiencies)"

יתרונות: "Tel Aviv security is confusing and time consuming but Air Canada helps you make it through. Flight is on a comfortable new airplane with gray movie selection. Two full meals and a snack provided."

חסרונות: "Everything Luggage no come on time This is the worst company"

יתרונות: "The flight was relatively empty, so there was a lot of room. Had it been full, I'm not sure I would have rated comfort so highly."

יתרונות: "Very accommodating with my seating requests; very kind staff and nice new plane"
חסרונות: "Got delayed in toronto for 24 hrs and there was a lot of waiting and disorganization"

יתרונות: "The food was good, staff was pleasant"
חסרונות: "Flight boarded late, left an hour late with no explanation, causing us to miss our connecting flight in Toronto. They did switch our boarding passes to a later flight, but only 1 of 3 pieces of luggage arrived in chicago (as did also to 4 other families on our flight) it took 2 more days until we received them."

יתרונות: "Everything.....the staff were excellent......pure and simple"
חסרונות: "NOTHING!!!!"

יתרונות: "I didn't get any food or entertainment.. however the staff were very professional, polite, and helpful when needed to be."

יתרונות: "Food good Choice of movies pretty good"
חסרונות: "Suitcase damaged No one in Detroit to process claim Amount of wine offered was somewhat meager for such a long flight"

חסרונות: "AIr Canada lost my luggage and the return flight was late"

יתרונות: "Fantastic service. I will use Air Canada again."
חסרונות: "The delay was unforeseen but acceptable."

חסרונות: "Not on time. I missed my connecting flight"

יתרונות: "Flight attendant"
חסרונות: "My daughter's first trip to Canada, with a brand new suitcase. By the time she arrived in Canada her suitcase was lost. Then ended up in the London Airport even though she flew into Ontario. When she picked up the suitcase it was wet and missing one wheel. On the return flight to Tampa when the suitcase arrived it was missing two of the four wheels in the corner was completely ripped off which was exposing what was inside. The handling of the suitcases is awful and she should receive a replacement suitcase"

חסרונות: "The flight was delayed about an hour and a half, only after some time at the gate they explained it on the mic.I had a connection flight, and before landing they mentioned there will be agents helping those with upcoming connections to catch them up due to the delay, but those people just pointed me in the general direction of the gates. I had to ran all over the airport, confused after the terrible long flight, and since it was my first time there. I made it at the last second, they changed my seat without my permission and didn't have enough room for my bag so I had to check it. The general attitude of the crew was reluctant at best.The food was mediocre, like what you would have gotten in a flight 10 years ago, and they gave beef to people who asked for chicken. I wanted to be more cool about it, but it was a terrible flight in every Aspect, and I never even got an apology or a follow up."

חסרונות: "I did not like aircanada changed my sit without asking me.I did not like delays."

יתרונות: "Everything was amazing! On time and nice flight!"
חסרונות: "I lost my book, if someone can contact me of where to retrieve it, that would be great! Thanks"

יתרונות: "Staff was super nice to my surprise."
חסרונות: "Flight was late."

יתרונות: "New aircraft 787. Direct flight from Israel to Canada, no layover in Europe. That was nice. The crew was very friendly and helpful. The worst part was the airport in Toronto. Very confusing to get around in. And having to fill out custom papers for Canada when I wasn't staying in Canada or leaving the airport. Didn't like that. But the service of Air Canada makes up for the airport, I would use their service again."

יתרונות: "the mounties rock, seriously"

יתרונות: "Everything."
חסרונות: "The delay, but that was not your fault."

יתרונות: "The Air Canada agents and staff were very helpful and accommodating to the best of their ability. I hugged one female AC Agent in TO as she was so kind and helpful, and told her she was the highlight of my day."
חסרונות: "The processing of Air Canada passengers to the connecting Gates and through Customs for USA international flights was a nightmare. It was very disorganized, with hundreds of passengers herded like cattle, poor communication, customs slips not provided on the AC Flight before landing so as to be completed in advance. There was staff shortage, and not done in a timely manner so as to make your connecting Flight. It has truly been a most stressful experience for me this and each time I have to go through Toronto to make a connecting flight , and I will avoid this flight plan in the future at all cost."

חסרונות: "Air Canada ROUGE is very different than Air Canada :("

יתרונות: "Boarding went smoothly. I liked that I could choose an exit row seat when I checked in and didn't have to pay extra. The crew was friendly. The plane seemed nice and new"
חסרונות: "The leg room was a bit tight, and the guy behind me kept putting his knees into my back. I don't know if it was poor seat design or what, but he wasn't particularly tall."

חסרונות: "No free entertainment, no meals, or snacks"

יתרונות: "The staff was very friendly and extremely accommodating."
חסרונות: "There could have been a bit more on the entertainment selection side."

יתרונות: "Great customer service great people"

חסרונות: "Having to pay for changing return date. You should have an open ticket option for extended stays"

יתרונות: "The 787 is avery comfortable airlplane."

יתרונות: "The flight attendants were very professional and caring"
חסרונות: "My vegetarian food choice did not transfer from my United Airlines profile"

יתרונות: "Love the new planes and choose aircanada for all my Tel Aviv flight because of this"
חסרונות: "Food is terrible and it's always very cold. Near the end of the flight the A/C started leaking water from the ceiling."

יתרונות: "The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added."
חסרונות: "The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing."

יתרונות: "Staff and plane were fabulous"

יתרונות: "This was my first Air Canada flight, and I was beyond impressed with the service overall. The plane was extremely nice and very spacious. The flight crew was very attentive and helpful, and had great attitudes. I had trouble with my entertainment screen early on, and a flight attendant went out of her way to reset and make sure it was working for me. The 12 hour flights both ways were comfortable and enjoyable."
חסרונות: "I honestly can't say anything negative about this experience!"

יתרונות: "Would defently will choose AC again"

יתרונות: "Everything the Dteamliner experiance"

יתרונות: "Amazing aircraft, awesome personal entertainment systems, excellent service, and safe and timely flights. The food wasn't amazing but airplane food rarely is. It was however abundant. Which helps with the 12 hour flight!"
חסרונות: "Bathrooms could have been kept considerably cleaner, Air Canada should learn how they can provide gluten-free meals for customers with Celiac disease."

יתרונות: "Promptness"
חסרונות: "No free snacks anymore"

יתרונות: "The people, the easy going nature of them made the experience great. No stress."
חסרונות: "I am a big guy and so the seats were just not great. On top of that, the food doesn't give a lot to people who are trying to reduce carbs. Also pretzels and cookies as snacks... Help a brother out :)"

יתרונות: "The plane, the service, the comfort, simply the best and on time"

יתרונות: "Everyone was very accomodating. Didn't feel like just another number and another passenger."

יתרונות: "The crew was kind and very responsive. There was always somebody serving water and snacks. Food was very good. Boarding very efficient and fast."
חסרונות: "Didn't like going through passport control and security line: it was inefficient, slow and unnecessary headache for people passing Canada in transit only. I know it's not Air Canada problem, but still this is a big inconvenience. Another problem I encountered is - lost luggage. For 4 days my luggage was missing and there was nobody I could talk to: no phone number or email given online to address such problems."