חסרונות: "Was good flight overall, clean, friendly staff,"
יתרונות: "Great crew and comfortable seat"
יתרונות: "Staff ok"
חסרונות: "I HOUR DELAY"
יתרונות: "Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort."
חסרונות: "Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find."
חסרונות: "Delayed flight"
יתרונות: "I liked getting to my destination Prices are acceptable"
חסרונות: "Flight was an hour late Pilot was rough flinging the plane"
חסרונות: "31/2 hours delay, worse place landing no air conditioning"
יתרונות: "Crew was good."
חסרונות: "Flight was delayed by an hour."
יתרונות: "The crew was nice"
חסרונות: "One of the toilets was out of order"
חסרונות: "The landing was very bad"
יתרונות: "Cheap flight and good service on bord."
חסרונות: "Bording area crawled and takes too long time."
יתרונות: "It was on time"
חסרונות: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
חסרונות: "Airplane seats"
יתרונות: "I don’t expect much from low cost airlines. Convenience and being in time"
חסרונות: "Passport control is just unbearable. 45 min because they had one person for Sever flights. A third world country does better"
יתרונות: "Not much"
חסרונות: "The gates allocated to EasyJet are barracks manned by very unqualified personnel. Flight was delayed by 30 min"
חסרונות: "The flight was delay for 20 minutes other than that is fine"
יתרונות: "Once we were able to board, things went smoothly. The crew did well and were polite and friendly."
חסרונות: "The fact that the flight was delayed more than one hour was quite annoying."
יתרונות: "Didn’t die"
חסרונות: "No personal items allowed. Can’t have both a personal item and a carry on. At least we weren’t allowed but they let others in with both. Charged us sixty euros per bag."
יתרונות: "Aside from leaving on time, not much"
חסרונות: "Took 1h plus to check luggage because for most of the time there were only tow agents checking in people. Boarding was OK. Seats were usually uncomfortable. I know better so I got food at the airport. Delivery of luggage in Basel was relatively fast. As long as we are all willing to make cheap price the most important items in our choices we will get this treatment. You get what you pay for"
יתרונות: "Usual practical easyJet service."
חסרונות: "Long queue for passport control in Basel. What's going on with that?"
חסרונות: "Delayed, limited food menu"
יתרונות: "Started boarding in plenty of time. Bus to plane. On time. Easy. Friendly. Check in at Marco Polo a bit confusing with self service but once we figured it out it was good. Didn’t try food and no entertainment on a one hour flight-not needed."
יתרונות: "Low price, clean, cheerful cree"
חסרונות: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
יתרונות: "Their friendly service was great"
חסרונות: "leg room might push me out of their great airline"
יתרונות: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
יתרונות: "Nice cabin crew"
חסרונות: "Delay due to late arrival then deicing. Food expensive and not much legroom."
יתרונות: "The food is reasonably priced and tastes good."
חסרונות: "The seats don't recline and are so cramped you can't possibly take a nap."
חסרונות: "2 hours delay caused us to lose the day"
חסרונות: "The take off was delayed too much."
יתרונות: "Easy booking app"
חסרונות: "All good"
חסרונות: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
חסרונות: "Flight was 45mins delayed"
יתרונות: "easy boarding"
חסרונות: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
חסרונות: "Boarding with kids was difficult."
יתרונות: "Take off to landing everything was good"
יתרונות: "I was offered to check in my hand luggage for no extra fee"
חסרונות: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
יתרונות: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
חסרונות: "very long delay (however it was weather related and the airline could do nothing about it )."
חסרונות: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
יתרונות: "Speedy boarding. Had a row to myself"
חסרונות: "Nothing on this flight. EasyJet is best of low cost"
יתרונות: "Staff was fine."
חסרונות: "Flight was more than 2 hours late no one informed on Boarding counter only was saying it is 10 min late, then end up sitting in plane for 2 hours in hot humid condition no air con put on. For courtesy didn't offer any refreshment. Disappointing."
חסרונות: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
חסרונות: "One bathroom was broken the entire flight leaving just one open and long lines to it"
יתרונות: "The leg space was better than usual"
חסרונות: "I expect water to be provided in any flight, and it was missing"
יתרונות: "Very kind crew"
חסרונות: "No drinking water left after 3 hours flight"
יתרונות: "From now on, I will try to avoid flying with Easyjet. The last six times I flew with them, the flight was late by more than an hour."
חסרונות: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
יתרונות: "The boarding and the treatment our bags got was efficient and friendly."
חסרונות: "Just like the emails I got suggested, I checked in online pretty early. The seats I got were the absolute worse located right in front of the toilet in the last row. Trying to get any comfort with no option to lower the back of our seat and bearing the noise of people using the potty - that was a bit too much. Needless to say our seats back home are even worse since they are on the parallel row in front of the door to the toilet. If all that isn't enough we wanted to drink some fine whiskey we brought with us from the duty free and the bottle was confiscated by the flight attendant, who claimed that I cannot drink any alcohol that wasn't bought from the plane. In the seat next to me, by the way, was a guy eating sushi he just got before boarding. That felt absurd and unjustified."
The flight was delayed, the aircraft was changed last minute and my partner and I got separated, though we paid for the emergency exit seats. Accidentally I spot it and then it was sorted out.
Great airline feels a lot more expensive than other budget airlines. No complaints whatsoever
השירות של וויזאר גרוע...קנינו 2 כרטיסים וקיבלנו 1. תהליך הצ'ק אין לא טוב בקבוצה שלי 3 אנשים לא הצליחו לעשות.
Too many hours of delay ( 4)
יתרונות: "The flight was fine"
חסרונות: "Let me know by mail to check in before I got to the airport and save me 35 euro"
חסרונות: "Lower the aircondition temp, it was hot in the plane during flight"
יתרונות: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
יתרונות: "The crew was ok. The seats no conmfortable."
חסרונות: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
יתרונות: "Fast and smoothy check in"
חסרונות: "After arrival to budapest not platformy ready and waiting over 10minutes"
יתרונות: "The leg space"
חסרונות: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
חסרונות: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
יתרונות: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
חסרונות: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
חסרונות: "Weirds sounds near first rows -- like compressor working or something"
חסרונות: "The seats are cramped and you have to pay for snacks and water"
יתרונות: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
חסרונות: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
חסרונות: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
יתרונות: "Once boarding started it was very fast and flight left shortly after"
חסרונות: "Seats are very uncomfortable"
יתרונות: "Service, smiling and attention to details."
חסרונות: "No kosher food."
יתרונות: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
חסרונות: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
יתרונות: "All and all great value for the money"
יתרונות: "The price"
חסרונות: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
יתרונות: "The crew was very nice. The flight was ok"
חסרונות: "Not much of a food choice.."
חסרונות: "No air conditioned 2 hours late Poor ground service"
יתרונות: "The flight was overbooked so they took my wife of the flight"
חסרונות: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
יתרונות: "Everything was on time, no delays. Polite crue. Easy boarding."
חסרונות: "The seats are not comfortable at all"
חסרונות: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
יתרונות: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
חסרונות: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
יתרונות: "Pilot flew well Cup Noodles available to buy"
חסרונות: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
יתרונות: "Cheap fare"
חסרונות: "No entertainment"
יתרונות: "Price and schedule. Going on time with no delays. Good value for money."
חסרונות: "Very hard on baggage policy"
חסרונות: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
יתרונות: "Cabin Crew and Pilot did their best"
חסרונות: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
חסרונות: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
חסרונות: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
חסרונות: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
חסרונות: "Everything. Worst service I have ever seen on a flight."
יתרונות: "NOTHING! !!! VERY POOR wizz air!!"
חסרונות: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
חסרונות: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
יתרונות: "cheap, on time"
חסרונות: "no reclining chairs, no free water"
יתרונות: "New aircraft"
חסרונות: "Boarding was horrendous. Flight was late in."
חסרונות: "Lots of hidden charges."
חסרונות: "The flight is late from tlv to luton and from luton to tlv."
חסרונות: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
יתרונות: "Non stop"
חסרונות: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
יתרונות: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
חסרונות: "seats could be a bit more comfy"
יתרונות: "Friendly staff members"
חסרונות: "They didn't have blanket and it was very cold.."
יתרונות: "The crew in the aircraft were good but the ground services were poor"
חסרונות: "The ground staff should respect travelers. And they should look to customers satisfaction more"
יתרונות: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
חסרונות: "Toilet .. seats .. windows.. air conditioning must be stronger .."
חסרונות: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."
יתרונות: "The flight was ok"
חסרונות: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."
חסרונות: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
יתרונות: "Cheap price"
חסרונות: "Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated."
חסרונות: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
יתרונות: "Flight timing was good"
חסרונות: "Boarding was a bit complicated"
חסרונות: "Landing was very rocky"
חסרונות: "Landing was very rocky"
חסרונות: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."
יתרונות: "The price"
חסרונות: "The mass"
יתרונות: "The price"
חסרונות: "The seats"
חסרונות: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."
חסרונות: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."
חסרונות: "My bag did not arrive"
יתרונות: "price good -- and it worth try again -- get more from this price"
חסרונות: "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."
יתרונות: "As noted above"
חסרונות: "Nothing really"
יתרונות: "Everything was on time, crew was nice, a lot of empty seats"
חסרונות: "Noisy children..."
יתרונות: "The aircraft chair are comfortable"
חסרונות: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"
יתרונות: "Fast boarding on time departure nice crew"
חסרונות: "really narrow seats no options to lower the back of the seat Water cost money no TV"
יתרונות: "The flight itself went smoothly"
חסרונות: "I expected to atleast get a glass of water"
חסרונות: "At check in staff did not know that I had 20 kg baggage allowance"
יתרונות: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"
חסרונות: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."
יתרונות: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"
יתרונות: "No problems at all, everything was OK and most important, on time"
חסרונות: "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"
חסרונות: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
יתרונות: "Great team and great pilot everybody to the baggage people were excellent!"
חסרונות: "All they wanted was money. It was a scam. What is 8kg for a canyon? They would have charged me $75 for 5 kg! The only reason they didn't is because their system was down. They tried my credit cards and when that didn't work, they asked for cash. I never carry more than $5. There was no order in the airport and it was absolute mayhem. I went from line to line. I will never use this airline aha in! TWO hours to get my boarding pass? Anthony Gallo"
יתרונות: "It was a fast flight, flights have a low bar for comfort and food. The seats were fine and I slept through the flight so I cannot comment on the food but everything was clean and the staff was polite. The style of the aircraft is what shocked me. It seemed modern and almost like they hired an interior design person for style not function."
חסרונות: "The flight was delayed. But hey, that happens with flights"
חסרונות: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
חסרונות: "Check in took 1.5h, that is why me and my wife werent seating next to each other, and also we almost missed our flight."
חסרונות: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."
חסרונות: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
חסרונות: "We wait 1.5 hour....no good air conditional....no water and no juice"
יתרונות: "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
חסרונות: "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."
יתרונות: "As long as I arrive safely, price is the most important thing about a flight..."
חסרונות: "I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???"
יתרונות: "The actual flight to Turkey was ok. nothing horrible happened."
חסרונות: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."
חסרונות: "Flying from Zurich to Israel was able to board the plane with a carry on and a laptop back pack. On the flight from Israel to Zurich i was charged 130$ for extra weight having exactly the same things."
יתרונות: "flight happened"
חסרונות: "quality didnt seem high flight was a little late"
יתרונות: "The service of the team The guy ho check in ,i ask him for place infront of the plane and tell him that send e mail befor He give me first place for my parents becase its first time they fly"
יתרונות: "Cancelled my out bound flight from tel aviv with I notice. Can't contact them etc. horrible situation"