חסרונות: "The boarding was very slow and to seat to small for me."
יתרונות: "It was a very nice, standard flight. Nothing remarkable good or bad."
יתרונות: "On time"
חסרונות: "Seats and legroom"
חסרונות: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
חסרונות: "Baggage claim was nearly one hour long"
חסרונות: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
חסרונות: "Not even water is offered to people"
יתרונות: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
יתרונות: "Quick and convenient"
חסרונות: "Delays are always an issue"
חסרונות: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
יתרונות: "They changed the flight schedule and i asked them for refund and i did not get my money back"
יתרונות: "Everything was fine"
חסרונות: "No problems"
יתרונות: "Not full flight"
חסרונות: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
חסרונות: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"
יתרונות: "The flight was on time."
חסרונות: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
יתרונות: "The crew were very nice"
חסרונות: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
יתרונות: "All went well with no interference."
חסרונות: "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
חסרונות: "Free tea & coffee would be ideal"
חסרונות: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
יתרונות: "The crew was personable. Flight was on time."
חסרונות: "Transavia delayed 1:30h the flight."
יתרונות: "Everyone was happy trip went great price aircraft clean crew nice!"
יתרונות: "very nice crew"
חסרונות: "no pre-checkin on my return flight"
יתרונות: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
חסרונות: "I liked it all!"
יתרונות: "great crew and exellent service"
יתרונות: "Cheap. Gets you from one stop to the next."
חסרונות: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
יתרונות: "Plane comfort was normal to good."
חסרונות: "Boarding staff at Orly was disgustingly rude."
חסרונות: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
יתרונות: "That I could finally land in Madrid, actually a quick flight!"
חסרונות: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
יתרונות: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
חסרונות: "Nothing not to like."
יתרונות: "Flight was on time"
חסרונות: "Boarding and disembarking were poor"
יתרונות: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
חסרונות: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
יתרונות: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
חסרונות: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."
חסרונות: "Crew were very rude"
יתרונות: "Gets the job done. Quick flight, well managed. Crew members were nice."
חסרונות: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
חסרונות: "water is not complimentary"
חסרונות: "Poor attitude from ground service at the boarding gate"
יתרונות: "Quick boarding comfortable"
חסרונות: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"
חסרונות: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."
יתרונות: "Staff in the plane and food options"
חסרונות: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."
יתרונות: "Lines and delays and shuttles and more delays."
יתרונות: "EAsy boarding, staff, comfort, cleanliness, everything."
חסרונות: "Everything was good."
יתרונות: "Nice surprise. I like this airline"
Brand new machine arriving in time to destination, everything went smoothly
Flight delayed without explanation
No food or entertainment. Reasonable seats
You asked about food and entertainment, but there was none. The seats were uncomfortable.
announcements in english. 5 hour delay, asked twice (and so did other passengers), but no updates in any other language.
חסרונות: "I missed my flight because my previous flight was delayed 2.5 hrs"
יתרונות: "To be going home!"
חסרונות: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
יתרונות: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
חסרונות: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
יתרונות: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
חסרונות: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
יתרונות: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
חסרונות: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
יתרונות: "I canceled the flight 6 weeks ago, no refund issued."
חסרונות: "I canceled the flight 6 weeks ago, no refund issued."
יתרונות: "Boarding was quick and we arrived on time."
חסרונות: "When getting to Bucharest we were taken by bus and didn’t have a gate."
יתרונות: "What to like? The rudness? The delays? Or the fights on board!!!"
חסרונות: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
יתרונות: "Stupid survey can’t eliminate category that doesn’t ajgpply"
חסרונות: "flight delayed by more than 1 hour"
יתרונות: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
חסרונות: "I liked everything"
יתרונות: "Clean enough"
חסרונות: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
יתרונות: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
חסרונות: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
יתרונות: "Flight Attendants very good"
חסרונות: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
חסרונות: "The plane seemed very old, toilet in poor condition."
יתרונות: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
חסרונות: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
יתרונות: "Crew, polite and friendly"
חסרונות: "delay of more than 6 hours and incorrect information"
יתרונות: "company gave out free drinks and snacks"
יתרונות: "Easy to book on phone no problems getting boarding passes etc."
חסרונות: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
יתרונות: "On time ,clean aircraft..."
חסרונות: "Crew was very serious...a smile can make a difference....."
יתרונות: "The flight went well."
חסרונות: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
חסרונות: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"
יתרונות: "Flight on time . Attentive crew . Good price ."
חסרונות: "Lack of leg room ."
יתרונות: "Arrived early to destination"
חסרונות: "Lack of entertainment also limited drinks"
יתרונות: "The flight was punctual"
חסרונות: "I got charged twice for luggage and couldn't get a refund"
חסרונות: "Rude crew, not organised work , not enough space for legs"
חסרונות: "I had to make my own way home from Manchester.. plane diverted due weather."
יתרונות: "The food they offer to purchase. Easy check in at the airport."
חסרונות: "Better seat pitch. I'm not a tall man, but the space is very small."
יתרונות: "Leg room and reclining"
יתרונות: "On time , crew good... no complaints"
יתרונות: "free breakfast great staff"
יתרונות: "Free drinks, cheap flight and fairly comfortable!"
חסרונות: "No allocated seat."
יתרונות: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
יתרונות: "Everything was awesome!!! I am going to buy only from you my next flights."
יתרונות: "I recomand to Everyone to use the airlines!!Very good quality"
חסרונות: "Nothing , was everything perfect!The stewardesses very nice"
יתרונות: "comfy seats and a breakfast thrown in !"
חסרונות: "not much"
יתרונות: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
חסרונות: "Seats rather narrow"
יתרונות: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
יתרונות: "Good price, comfortable seats, nuce food and candies"
חסרונות: "No online check-in. 1 hour waiting for nothing."
יתרונות: "Staff on board was friendly"
חסרונות: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"
יתרונות: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
חסרונות: "Not applicable"
יתרונות: "Seemed like a technical problem. The pilot wouldn't give up any information."
חסרונות: "Small seats with little legroom"
היה איחור בטיסה חוץ מזה הכל היה בסדר
השירות של וויזאר גרוע...קנינו 2 כרטיסים וקיבלנו 1. תהליך הצ'ק אין לא טוב בקבוצה שלי 3 אנשים לא הצליחו לעשות.
Too many hours of delay ( 4)
חסרונות: "Very very bad."
יתרונות: "The flight was fine"
חסרונות: "Let me know by mail to check in before I got to the airport and save me 35 euro"
חסרונות: "Lower the aircondition temp, it was hot in the plane during flight"
יתרונות: "The crew was ok. The seats no conmfortable."
חסרונות: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
יתרונות: "The leg space"
חסרונות: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
חסרונות: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
חסרונות: "All was fine"
יתרונות: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
חסרונות: "6 hours delay due to bad weather."
יתרונות: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
חסרונות: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
יתרונות: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
חסרונות: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
יתרונות: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
חסרונות: "Boarding was a little slow and we were somewhat late."
יתרונות: "Once boarding started it was very fast and flight left shortly after"
חסרונות: "Seats are very uncomfortable"
יתרונות: "Service, smiling and attention to details."
חסרונות: "No kosher food."
יתרונות: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
חסרונות: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
יתרונות: "All and all great value for the money"
חסרונות: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
יתרונות: "The price"
חסרונות: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
יתרונות: "The crew was very nice. The flight was ok"
חסרונות: "Not much of a food choice.."
יתרונות: "The crew was really nice"
חסרונות: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
חסרונות: "No air conditioned 2 hours late Poor ground service"
יתרונות: "The flight was overbooked so they took my wife of the flight"
יתרונות: "Nothing really"
חסרונות: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
חסרונות: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
יתרונות: "Everything was on time, no delays. Polite crue. Easy boarding."
חסרונות: "The seats are not comfortable at all"
יתרונות: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
חסרונות: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
יתרונות: "Pilot flew well Cup Noodles available to buy"
חסרונות: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
יתרונות: "Price and schedule. Going on time with no delays. Good value for money."
חסרונות: "Very hard on baggage policy"
חסרונות: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
יתרונות: "Cabin Crew and Pilot did their best"
חסרונות: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
חסרונות: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
חסרונות: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
חסרונות: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
חסרונות: "Everything. Worst service I have ever seen on a flight."
חסרונות: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
יתרונות: "nice servers"
חסרונות: "no kosher food for free"
יתרונות: "cheap, on time"
חסרונות: "no reclining chairs, no free water"
חסרונות: "Lots of hidden charges."
חסרונות: "The flight is late from tlv to luton and from luton to tlv."
חסרונות: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
יתרונות: "Non stop"
חסרונות: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
יתרונות: "Friendly staff members"
חסרונות: "They didn't have blanket and it was very cold.."
חסרונות: "I didn't eat No entertainment"
יתרונות: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
חסרונות: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
יתרונות: "It was simple, every thing was fast in the airport."
חסרונות: "Small airplane it was a bit choked."