Very fast check-in and boarding
Flight delayed. Information was sent via SMS which was helpfull, but also misleading: First message indicated only a change of type of airplane. The second about a delay. No update on revised delay time later. No good follow-up on boarding time etc afterwards,
Horrible airline and airport
יתרונות: "The crew was great!"
יתרונות: "Just good all around"
חסרונות: "Water for free. I prefer airlines where I can drink my own one or two beers ;-)"
חסרונות: "Crew (as always with Transavia) is not at its best."
יתרונות: "Helpful crew. Clean modern plane"
חסרונות: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"
יתרונות: "Flight was on time, cabin crew were efficient and friendly"
חסרונות: "Checkin counter could've been opened earlier."
יתרונות: "clear information. good staff.good boarding return flight."
חסרונות: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"
יתרונות: "Quick boarding and friendly crew."
חסרונות: "Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins."
יתרונות: "Crew was professional. We did not have food on the flight nor used the entertainment."
חסרונות: "There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob"
יתרונות: "New plane, comfortable and the staff is nice"
חסרונות: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."
יתרונות: "Seats were more comfortable than I expected."
חסרונות: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."
חסרונות: "It didn’t happen."
חסרונות: "Physically stood in the sun on the tarmac for half an hour in Marrakech waiting to board the plane. Seating is so compact it’s physically impossible for me to fit, I’m 6’3” then it took an hour forty five minutes to get our checked luggage in Lisbon. Everyone was furious. No explanation from the airport or airline. We missed our hotel shuttle, missed our hotel checkin. Just terrible."
יתרונות: "pleasent crew. good pilot."
חסרונות: "bad seats. too narow"
יתרונות: "We fly all the time and this crew is the best ever. They made us feel comfortable and not like a burden...even when my daughter was sick. I want to choose my next destination based on where they are going."
יתרונות: "Clean planes, nice friendly flight attendants, smooth on-time boarding."
חסרונות: "Lack of entertainment on the flight."
יתרונות: "Thank you for being kind and helping us board efficiently. Nice, easy flight."
יתרונות: "Excellent price with good crew and good equipment"
יתרונות: "No problems, right on time, modern aircraft."
חסרונות: "Small seats and little space."
חסרונות: "Late arrival, no leg room, high price for flight change - 30%"
יתרונות: "What did you like? Price"
חסרונות: "1. Check-in Agent was rude. 2. Carry-on bag were taken at the Check-in Counter without my permission - and checked through to destination. The carry-on contained an iPad (still in the 'On' Mode) as well as diabetic medication and foods. 3. Flight left an hour late but passengers were not given updates until 15 minutes before we were able to leave. 4. Not much in-flight service and noone came by to collect garbage, empty water bottle, etc."
יתרונות: "Unexplained lateness and slow boarding process but otherwise good flight"
יתרונות: "Comfortable seating and pricing"
חסרונות: "There was nothing I didn’t like. All was as I had expected"
יתרונות: "We were disappointed that there were no kosher food options for purchase on flights in and out if Israel. This would be a welcome addition to your service."
יתרונות: "customer service, price"
יתרונות: "Didn't like noting"
יתרונות: "Fine flight. No frills. Friendly service."
יתרונות: "- fast two door boarding in Santorini - successful take off, landing"
חסרונות: "- zero accommodation + slight scorn for wife's cashew allergy, sigh. Other crews have been good, but not today's - very tight quarters for someone 6'2"/220lbs. Smaller configuration than other 747-800s - no on-board entertainment options with transavia."
יתרונות: "Once we figured it put, fast check in. Small airport, lots of construction."
חסרונות: "Poor directions at airport, messy boarding on busses"
חסרונות: "I didnt get a receipt. It said 5 Euros on my receipt"
יתרונות: "The cheap price."
חסרונות: "I wasn't able to eat or shop because I didn't have cash or credit card, only a debit card. Time to update your system. I was starving four hours, and couldn't get something I wanted from your shop. Silly problem to have in 2017."
יתרונות: "I got one of my suitcases destroid during the flight."
חסרונות: "leg room in aisle seat"
יתרונות: "Fast, simple"
חסרונות: "Had to pay for water"
יתרונות: "Even not allowed to eat, it was nice to have a drink with a little snack and even for the good feeling."
חסרונות: "Even not allowed to eat, it was nice to have a drink with a little snack and even for the good feeling."
חסרונות: "No room, if you are tall and have a long flight it won't. E enjoyable.. you have to pay for your bags, and even water on the plane"
חסרונות: "1. I paid for luggage and had proof. Ground crew said no record of it and I had to pay again. Now have to involve my credit card company. 2. Ground crew was extremely rude. 3. Flight delayed an hour and a half."
חסרונות: "I think you can give some free water in a 5 hour flight"
חסרונות: "Bad seats. Charging 40 euro about 1 bag. No water . No credit card payments abikity on check in point. I give you rate of 1 in a scale of 1 to 10."
יתרונות: "Very fast checkin and very fast boarding. Personal and Bordpersonal was very friendly."
חסרונות: "The Tax for my package about 15kg for 39 Euro one way was very higth.(price for fligth back and retourn 100 Euro)"
חסרונות: "No good gluten-free options for food. One can only eat so many peanuts and cheese."
יתרונות: "Smooth check in nice crew - not too complicated"
חסרונות: "would be nice to have a complimentary glass of water but all beverages and snacks are paid separately"
יתרונות: "Comfortable seats"
חסרונות: "You have to buy water."
יתרונות: "Lovely crew. Was glad to be able to move to an empty row. Flight attendants were very accommodating with tea & letting me borrow a pen. Super quick flight once we got off the ground."
חסרונות: "Flight was delayed, but more than that - WHERE ARE THE TRANSAVIA SIGNS AT THE AIRPORT?! I flew out of Orly, which is a nice, small airport that looks like a ghost town on one half of the check-in terminal. There are electronic kiosks which look like check-in kiosks but they don't work, and a whole floor of empty check-in booths with NO SIGNS as to where to go. I had to go to the information desk to find out where your check-in staff was - which is quite frustrating for a person who travels as much as I do. This should be easy, right? The trains in Paris are under construction during the summer. The whole transport system is screwed up (also lack of signs as to where to actually catch your train). So you're ALREADY stressed about catching your flight, and when you show up at the airport the check-in terminal (where is appears Transavia is located) is EMPTY?! That is RIDICULOUS. I am NOT a tourist. I LIVE & WORK all over Europe as an artist. I don't appreciate this sick twisted pleasure that some Europeans have in seeing confused tourists rush around like chickens with their heads cut off when their own infrastructure breaks down...because it DOESN'T JUST AFFECT THE TOURISTS! It's not cool. It's sadistic & a really crappy way to treat people who are just trying to appreciate and learn about your culture while supporting your economy while they're at it. A little bit of consideration goes a LONG way. And when it's severely lacking, as it was in this case, it makes me want to take my business & creative projects elsewhere. You have a whole Transavian UTOPIA one floor down from the main level. How about a few big TRANSAVIA SIGNS saying "ONE LEVEL DOWN" that tell people where to go instead of making everyone confused and mad when they're already in a rush to catch their plane?! How about a little empathy - seeing travel from the perspective of the TRAVELER? Just saying."
יתרונות: "The direct flight to tfs was the selling point. I forgot about low cost carriers and was reminded quickly with the free boarding and the selling of all things basic...like food and water...."
חסרונות: "On a 5 hour flight...some entertainment would have been nice also....too long of a flight for no distractions for kids"
יתרונות: "Flight crew, especially the lead pursuer is very good and demonstrated a professional and courteous attitude"
חסרונות: "seats don't recline, no entertainment system"
חסרונות: "There is no space for legs. The food quality is poor. No entertainment at all"
יתרונות: "there was not enough space between sitting rows"
חסרונות: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
יתרונות: "the crew was nice"
חסרונות: "the chairs are not very comfortable"
יתרונות: "Great that cabin bags were offered to go in the hold"
חסרונות: "Having boarded on time, seemed to take ages taxiing around before lift off, hence delayed start and late arrival on an already late evening flight."
יתרונות: "That we landed safely"
חסרונות: "The person at the check in desk could have been more informative and helpful and mostly when we checked in a half empty €40 suitcase, she could have checked the rest of our belongings to make sure it was ok or let us know if we need to change anything. I had to pay €50 later to have my tampons w me."
יתרונות: "Clean plane with reasonable knee room. Crew was polite and friendly. Bag drop was fast and friendly.. Flight left a little last due to ATC issues but landed at the scheduled time."
חסרונות: "The departure gate was horrible. Very crowded with NO seats. We had to stand around for half an hour."
חסרונות: "They charged us extra 48€ per suitcase although we verified before we are ok... Now we need to claim a refund =/"
חסרונות: "Never again easyJet. rude staff at embarkation is London , made us pay for two hand bags when other passenger let go with two bags."
חסרונות: "I was rudely asked to put the trolley in the devise to verify it fits the size regulations. It did fit and then because of the delay, I was forced to check the trolley into the belly of the plane rather than into the overhead as there was no room for it on board. This was an unnecessary inconvenience as everything in the trolley was necessary for the flight."
חסרונות: "Ripped off on baggage overweight charge. $135.00 for 16lbs overweight. The entire flight was down right miserable because it was not just cold it was artic. Flight crew and check-in crew were unfriendly. Will never use Kiwi.com or easyJet again."
יתרונות: "Not much"
חסרונות: "Froze through out the flight. Total rip off on baggage fees 8 kilos over cost me $140"
יתרונות: "The fact that I landed"
חסרונות: "It was awful no leg room no air worst plane ride of my life"
יתרונות: "Staff were friendly"
חסרונות: "Big delay in departures"
חסרונות: "Didnt get notification that flight is delay while other did"
יתרונות: "Nothing much"
חסרונות: "Zero customer service"
יתרונות: "Super Easy for a traveler with simple expectations."
חסרונות: "Crew is obsessed with safety procedures more than any other airline existing which becomes really annoying at some point."
יתרונות: "much more leg space room then on other flights i have fly recently."
יתרונות: "The crew was nice"
יתרונות: "I liked the low cost flight, the crew was lovely and and attented our enquires..."
חסרונות: "Nothing much..."
יתרונות: "We arrived 25 minutes before. Great flight and crew."
יתרונות: "Pleasant polite crew. Modern airplane."
חסרונות: "Noosy flight with no onterferance of crew to quite passamgers. Did not allow one of us to bring carryon on board."
יתרונות: "No problems"
חסרונות: "Not enough legroom"
יתרונות: "Price. Professional approach."
חסרונות: "Bags not included into price. Needs better clarification."
יתרונות: "check in process pleasant flight"
חסרונות: "long que after passing boarding point and long waiting time standing with no chairs until door opened to board the plane"
יתרונות: "There was not one thing I liked from the flight, everything was poor"
חסרונות: "From the flight attendance to the plane everything was terrible"
חסרונות: "Luggage was damaged hard. Can't reach support online or offline (Tel). I tried to reach today via Facebook page message"
חסרונות: "After the landing we had to wait a long time in the plain. the announcement was that due to how the suitcases where loaded into the plain if all people will get off the plain might tip."
חסרונות: "Terrible costurmer service"
יתרונות: "Leg space was better than most. Crew was very very nice and professional. The pilots spoke very clearly/"
חסרונות: "It was late, no one will pay us back for our bus. Luton airport is horrible at night, nobody knew how to help us get to London and the area is not friendly. It was late again on the way back, no explanations why. After boarding, we were put in a room with no w/c for approx. an hour waiting for the plane, no clear reason why."
יתרונות: "The crew was nice, we had female pilots Easy boarding New aircraft (relatively)"
חסרונות: "I don't mind paying for the food and beverages, just wish I had wider options"
חסרונות: "You broke my suitcase.and no one helped me in the airport. Please Contect me +972523188998"
יתרונות: "Ease of flight"
חסרונות: "We rushed through the duty free shops because the sign said the gate was closing, but boarding had barely even started."
חסרונות: "Stupidly long wait"
יתרונות: "Fast check in"
חסרונות: "Ground team attitude"
יתרונות: "I liked the feeling of being free from the horror of the mean stewardess in common airlines. They harass you and interrupt you at all times, while playing boarding school mean head-teacher. Here at ezj, i brought my own food and entertainment, and was free to rest for the duration of the flight without any of those harassments. and so, combined with the fantastic price, this was a nice and refreshing experience,"
חסרונות: "being unable to lean the chair back. this is a major con for me."
חסרונות: "The chairs are not comfortable"
יתרונות: "Aircabin crew were amazing. Warren, Chris and Louise. Thank you so much."
יתרונות: "Kind crew, easy boarding and comfortable flight."
יתרונות: "On time. Boarding was smooth, seat was comfortable, pilot pointed out interesting landmarks."
חסרונות: "Not easyJet's fault of course, but the immigration at Tel Aviv airport was an absolute mess. It took over an hour to be processed and there was no order in the queue. At one point a scuffle broke out between some people in the queue and another time the lady next to me fainted. There was no one managing the queues. This is not easyJet's fault, but the fault of the Israeli immigration service, but perhaps easyJet could make representation on behalf of passengers to the Israeli immigration people."
יתרונות: "Boarding was quick"
חסרונות: "Couldn't lay back my chair"
חסרונות: "The answer I heard from the guy in the airport : "they should have tell you this in Israel"."
יתרונות: "Airplane was clean and new. Leg space was good"
חסרונות: "The fact that the seat does not decline - very difficult for tall people. It could have been a muck better experience"
חסרונות: "Only one piece of luggege was taken too far - your crew did not allow people to carry their purse to the cabin. I had to put my purse in my carry on and go through the flight without very necessary things for my comfort. Needless to say I could not buy anything (food, duty free) on the plain... Very annoying experience!!!"
flightcdelay ruined the expirence
I like your spacious seat where you can sit comfortably and stretch your feet. For some passengers like me I most often prefer my wife to sit by me which would have not been possible but for a kind fellow passenger who offered her seat and ato to wise Waitress who convinced her. Do you extend your services to Liberia, West Africa? If so, my wife and I would like to book in October for Monrovia, Liberia, West Africa
היה איחור בטיסה חוץ מזה הכל היה בסדר
Could not check on on line for 1 out of 3 passengers
When I arrived at the airport they left me to stand by. Did I ask why? They informed me that the fly was oversold. Finally, when they finished the boarding process, they confirmed, that they gave me the boarding to go to Milan. I arrived at the airport two hours in advance and the flight was delayed.
השירות של וויזאר גרוע...קנינו 2 כרטיסים וקיבלנו 1. תהליך הצ'ק אין לא טוב בקבוצה שלי 3 אנשים לא הצליחו לעשות.
I was not boarded because i was positive on my pcr test
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
יתרונות: "Seats are ok but unable to recline"
חסרונות: "Keep up the good work"
יתרונות: "It was enough fast"
חסרונות: "Too much money for nothing service."
יתרונות: "The food options were amazing and the wine was very nice!"
יתרונות: "Nothing. Horrible experience overall, but what you pay is what you get."
חסרונות: "Pretty much everything..."
יתרונות: "It's the cheapest you can get"
חסרונות: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
יתרונות: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
חסרונות: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
יתרונות: "The cheap fares"
חסרונות: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
יתרונות: "The seat not so comfortable but good"
חסרונות: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
חסרונות: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
יתרונות: "Price of ticket"
חסרונות: "Seats are terrible."
יתרונות: "All and all great value for the money"
יתרונות: "The air hosts and hostesses were very polite and courteous."
חסרונות: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
חסרונות: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
יתרונות: "We got to our destination."
חסרונות: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
יתרונות: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
יתרונות: "Nothing really"
חסרונות: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
חסרונות: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
יתרונות: "The Crew was excellent"
חסרונות: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
יתרונות: "Maybe the food selection and the price of it."
חסרונות: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
חסרונות: "long time wating in bus to get plane"
יתרונות: "Flight was on schedule"
חסרונות: "No free drinking water"
יתרונות: "Absolutely nothing"
חסרונות: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
חסרונות: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
חסרונות: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
יתרונות: "nice servers"
חסרונות: "no kosher food for free"
יתרונות: "cheap, on time"
חסרונות: "no reclining chairs, no water free"
יתרונות: "Nice crew"
חסרונות: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
חסרונות: "Hidden fees"
חסרונות: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."
יתרונות: "Non stop"
חסרונות: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
יתרונות: "Flight attendance service was great and smiley"
חסרונות: "Nothing much"
יתרונות: "Actual in-air flying experience was smooth."
חסרונות: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
יתרונות: "I will never take flight with this company again!!!!! The worst ever shame on you"
יתרונות: "Friendly staff members"
חסרונות: "They didn't have blanket and it was very cold.."
חסרונות: "I didn't eat No entertainment"
יתרונות: "On time."
חסרונות: "Nothing much."