יתרונות: "Price is good"
יתרונות: "The crew"
חסרונות: "The kosher food"
חסרונות: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
יתרונות: "I was seated next to my fiancé. We were separated on Blue air."
יתרונות: "Everything was perfect"
חסרונות: "More drinks less food at night flight for short destination"
חסרונות: "Food, not in time."
יתרונות: "Efficient. It was a very short flight."
חסרונות: "Offer of Wi-Fi."
יתרונות: "Comfortable airplane, organized crew and fast boarding operation"
חסרונות: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
יתרונות: "Plan crew , pilots , services on plan and cleaning"
חסרונות: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"
יתרונות: "Everything was on-time, easy, and fairly quick."
חסרונות: "The legroom."
יתרונות: "- Crew service was pleasant"
חסרונות: "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"
יתרונות: "Excellent service, support and attention from hosts/hostesses"
יתרונות: "Although they were at the right size snd weight. I was skipped dinner."
יתרונות: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
חסרונות: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
יתרונות: "Evrything was good"
חסרונות: "No entertainment on that flightes"
יתרונות: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
חסרונות: "Food could be a bit better."
יתרונות: "We enjoy flying with Aegean, very good treatment for families with kids."
יתרונות: "Crew is very patient, and have a beautiful appearance. We arrived 1hr late, but an attendant was available to help us to the nxt gate. We only had 15mins."
חסרונות: "Both connecting flights between Heraklion & Athens where late. This one being 1hr late! When we finally did board, it was a mess! Couldn't hear any instructions, the people for the nxt flight from that gate where all standing in the way. In Athens an attendant did his best to get us to the connecting flight. 15mins was all we had. My travel partner had problems walking & had to try to run to the nxt terminal. An awful experience, especially for her!"
יתרונות: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
חסרונות: "too many fussy babies crying and screaming."
חסרונות: "about 50 minutes late"
חסרונות: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
חסרונות: "Delay 1 hour and 20 minutes at departure"
יתרונות: "Great experience"
חסרונות: "They should work on their airport staff a little."
חסרונות: "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"
יתרונות: "Wasn't expecting so much food for such a short journey, but it was delicious, and views from the plane were gorgeous."
יתרונות: "On time. Space. Great team."
חסרונות: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."
יתרונות: "Friendly staff."
חסרונות: "Warm soda."
יתרונות: "Clean, smooth, on time"
חסרונות: "Food was not interesting"
יתרונות: "Checkin and boarding was fast. Short flight; only one and a half hours."
חסרונות: "Food was minimal."
יתרונות: "every thing was ferfect"
יתרונות: "Quick and direct flight."
חסרונות: "There wasn't any food or snacks. The airport was a bit chaotic."
יתרונות: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
חסרונות: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
יתרונות: "Clean Elegant Polite"
חסרונות: "Only wish it was in a desent hour and not in the middle of the night"
יתרונות: "cleen quiet and beutifull crew"
חסרונות: "I would like if you call me and I tell you. 972-508935554"
חסרונות: "When I purchased the ticket the site stated one bag checked was includEd. But when we checked in we were told we had to pay an additional 35 euros per bag. We did not expect the additional expense."
חסרונות: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."
חסרונות: "We were delayed almost 3 hours and we're not provided with the reason for the delay except for "technical difficulties" at airport"
חסרונות: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."
חסרונות: "at the return ther was a missunderatandig regarding the availibility at the flight"
חסרונות: "a little more leg room"
חסרונות: "meets expectations"
חסרונות: "Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful."
יתרונות: "The service and the smiles of the team. Very professional pilot."
חסרונות: "The food...very bad."
יתרונות: "Great crew. Great food."
חסרונות: "Seats were ok, could be better."
יתרונות: "777 & entertainment"
יתרונות: "The application for entertainment was good"
חסרונות: "Everything got delayed in an hour and a half, due to intense traffic. This is irresponsible, such things should be planned and taken into account!"
יתרונות: "The service was good, the food wasn't bad at all. They were able to accommodate my food preference, though I hadn't requested a vegetarian meal. The rest of the flight was pretty bad. The flight boarded and left one hour late. No communication from ground crew about that. Boarding was a madhouse."
חסרונות: "There were like 3 movies/shows to watch on a seat screen that you couldn't control anything. So outdated and old. If I had known, I would have made alternate arrangements. Seats were so small and uncomfortable. No width space and no frontal space when person in front reclined their seat. Horrible."
חסרונות: "Hi I ordered a flight at the Kayak site with a suitcase. And when I got to the talk they told me you had to pay for the $ 70 suitcase. When I bought the flight ticket on the site I paid for a suitcase but at the desk they did not see it and I bought to pay again"
יתרונות: "pleasant seats, friendly staff"
חסרונות: "security checking in airport"
יתרונות: "The crew was amazing, the plain was great, the food was tasty."
יתרונות: "Service was friendly"
חסרונות: "The LY security check took longer than usual and could be better organized. I waited 25 minutes in the line for online check in and then another 15 in the other. Why can’t people go directly from the online check in station to the screening and boarding area?"
יתרונות: "Elal is simply horrid. Worse than low cost companies and very expensive. The only thing I like is getter get off the plane and knowing I will do anything to fly with another company next time"
חסרונות: "Lousy experience all round. Too pissed off to provide detail"
חסרונות: "Food and entertainment"
יתרונות: "The chicken sandwich was good"
חסרונות: "More spacious seats, better arange the airoplane with three lines of two seats ..."
יתרונות: "crew always gives a feeling of getting home price was good"
חסרונות: "seems like an old airplane (quite consistent with previous flights :( that might be the reason for taking off about 90 later? - overhead light did not work ("yes we already know about it") - entertainment set did not work properly - food is very mediocre and the same (i don't care that much about it if other things worked well.)"
חסרונות: "There was no possibility to select seats during checkin, we had to receive new boarding passes at the boarding desk, we arrived early but were not seated together, as well as people around us, so we had to change our seats with neighbors."
יתרונות: "Comfortable seats, really good food, good service, great private entertainment with lots of options"
חסרונות: "There was chaos at boarding with seat assignments"
חסרונות: "TSA is awful!!"
יתרונות: "On time. Food reasonable. Seats a bit cramped"
חסרונות: "Very easy Eli. Good service. No children nr me!!"
חסרונות: "The online check in was very inconvenient, the site was slow, the reservation couldn't be found, the seats couldn't be chosen. On the inbound flight I managed to check in after numerous tries, on the outbound, couldn't check in at all. The flight was delayed for an hour while we were already in our seats. The staff was unorganized and inattentive."
יתרונות: "New plane with a great entertainment selection but I think the leg room is becoming less with each new plane. Musical seats —if you’ve flown ElAl before you know what I mean—was annoying. Flight crew seemed to disappear for a while. No response to the call button for over 5 minutes so I walked to the back of the plane where all flight crew seemed to be congregating to get a glass of water. When crew was around, they were very pleasant ."
חסרונות: "Everything.. Flight canceled, no explanation what so ever. In hk costume service they took my gift of bought from Auckland duty free since I needed to exit in hk because flight canceled. N"
חסרונות: "Lost my baggage lock and lost my shoes after searching through my bag"
יתרונות: "the crew is very nice"
חסרונות: "On this flight the seats are a bit narrower and closer together. It did not have the feel of the other fights we have taken in business class el al."
יתרונות: "The people the service best airline"
יתרונות: "The crew was great! Super nice and helpful"
חסרונות: "Almost 12 hour flight with 2 hour delay. Plane interior was outdated. Not one TV monitor worked, a total disgrace. Should have given bottled water to everyone while we had a two hour delay. Did get served fluids in 4 ounce cups no ice. Felt like I went on easy jet but had to pay $1300. No leg room, when the guy in front leaned back ,his chair was touching my knees and I am only 5'4."
חסרונות: "I got a confirmation that my ticket is booked and yet when i arrived to the airport they have told me that im not! After i have got a confirmation from you that i did! You stold my time and hopefully you didn't touch my money! I want answers to the situation"
יתרונות: "I don't know where to start. Airplane is from the 70's. Still has ashtrays. The seats are so tight together. Extremely uncomfortable. No entertainment systems at all. One old tv in the middle playing one movie. No wifi. I'm dreading my return flight."
חסרונות: "We got to our destination safely. Flight attendents were okay"
יתרונות: "The confidence of the pilot and how he transmitted he will control the bumping due to bed weather"
חסרונות: "Small room leg between chairs - when the chair before me reclined back no place to breath ... The entertainment system was old and did not work well - when asking to see a film - you catch another one or the middle of it and the screen pixelised The taste of hot meal"
יתרונות: "Very responsive crew to individual needs; courteous, well-mannered crew."
חסרונות: "unavoidable wait on air plane before take-off due to nasty weather, insufficient space in economy class seat seats"
יתרונות: "The crew was really nice and helpful"
חסרונות: "It is a night flight. There is no reason for the lights to be turned off only 4.5 hours after departure, and turned back on after 3.5 hours. It is really awful when you are traveling with kids."
חסרונות: "A day before I realized it was El Al Up (low cost) so I had to pay for 2 suitcase extra 200 $! And couldn't seat near my partner. The data was presented in a misleading manner which was very diaspointing ..."
יתרונות: "Wifi on the plane. Great crew."
יתרונות: "Comfortable seat however it didn't recline as it was in front of emergency exit row"
חסרונות: "Above, plus my light was outso I couldn't read and I had brought books and work to do! Also my TV screen wasn't functionalso I also couldn't watch anything g AND my headset, only one earlier e worked!!"
חסרונות: "boarding in newark was chaotic, took forever and plane was delayed for an hour. Food was so so. Iam allergic and it seems there were lentils in the rice which i couldnt eat, also possibility of nuts in the pastry served. Nut allergies are quite widespread. It would be nice to have had the ingedients to the various foods. Stewardesses had attitudes if they were bothered in between meals. seats very cramped, had no room to move."
חסרונות: "Sitting seems intentionally bad (separating families) unless you pay extra Food is inedible Crew being sardonic of local latency when we all remember how ELAL crew used to sit idle on track to earn a couple more bucks"
יתרונות: "That it was a non stop flight."
חסרונות: "A. the airplane was the oldest airplane I've been on. The seats were so uncomfortable, I thought my butt would crack open after sitting on it for 10 hours. The TVs were worse qualities than what we had 50 years ago. There was minimal seat room for arms and legs. I'm not just bitchin, but I never paid that much for a flight, yet, it was the worst experience ever. (Just to give context, I've flown to Israel with Azerbaijan, Royal Jordanian, Air France and Turkish Airlines and ALL of them were exponentially more enjoyable). B. The flight attendants were literally the ruddest ones I've met. I clicked the help light on my seat like 5 times throughout the flight for water but they never came. I couldn't get up because an old woman was sitting next to me and she was sleeping. C. The flight was delayed which was a huge inconvenience for me because I bought this flight specifically because of its departure time. Overall, my advice is to stay away from this airline because it will probably be your worst flying experience ever"
יתרונות: "The flight was delayed for over an hour with no reasons or apologies given."
חסרונות: "Service was lousy"
חסרונות: "The security is ridiculous. They discriminate all non Jewish passengers and have no respect to people that live in Israel."
יתרונות: "Never flying with those amateurs again!"
חסרונות: "Too long security Very crowded"
חסרונות: "You don't offer food for vegan people!"
חסרונות: "The boarding time kept on delaying all the time."
חסרונות: "delay of 2 hours change the food: it is the 3 rd time that I fly with El Al this year, and always the same choice between bolonaise and chicken-rice : no surprise!"
יתרונות: "It was the first time that even for the cup of coffee you pay. The next step is obviously that you pay also the cup of water?"
יתרונות: "Nice comfortable temperature newspaper Pita and Humous"
יתרונות: "exit from the airplane when the flight was over was fast."
חסרונות: "night flight: no blankets, no pillows for all the passengers chairs reclining very small. chairs are really old and uncomfortable food / dinner: will feed it to my dog. entertainment equipment: stuck somewhere about 30-40 years ago. the oldest I ever saw, headset don't work in one side, 90% of the channels has nothing on them: no music, no movie, nothing."
חסרונות: "The service was rhe the worst part of the flight"
flightcdelay ruined the expirence
היה איחור בטיסה חוץ מזה הכל היה בסדר
Could not check on on line for 1 out of 3 passengers
השירות של וויזאר גרוע...קנינו 2 כרטיסים וקיבלנו 1. תהליך הצ'ק אין לא טוב בקבוצה שלי 3 אנשים לא הצליחו לעשות.
I was not boarded because i was positive on my pcr test
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
יתרונות: "It was enough fast"
חסרונות: "Too much money for nothing service."
יתרונות: "Nothing. Horrible experience overall, but what you pay is what you get."
חסרונות: "Pretty much everything..."
יתרונות: "It's the cheapest you can get"
חסרונות: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
יתרונות: "Budget friendliness"
יתרונות: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
חסרונות: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
יתרונות: "The cheap fares"
חסרונות: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
יתרונות: "We landed"
חסרונות: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
יתרונות: "The seat not so comfortable but good"
חסרונות: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
חסרונות: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
יתרונות: "Price of ticket"
חסרונות: "Seats are terrible."
יתרונות: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
חסרונות: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
יתרונות: "All and all great value for the money"
חסרונות: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
יתרונות: "We got to our destination."
חסרונות: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
יתרונות: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
חסרונות: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
יתרונות: "The Crew was excellent"
חסרונות: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
יתרונות: "So many crying children"
יתרונות: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
חסרונות: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
יתרונות: "Flight was on schedule"
חסרונות: "No free drinking water"
יתרונות: "Absolutely nothing"
חסרונות: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
חסרונות: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
חסרונות: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
יתרונות: "nice servers"
חסרונות: "no kosher food for free"
יתרונות: "cheap, on time"
חסרונות: "no reclining chairs, no water free"
יתרונות: "Nice crew"
חסרונות: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
יתרונות: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
חסרונות: "The flight departed around half an hour late."
חסרונות: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
חסרונות: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
חסרונות: "Hidden fees"
יתרונות: "Flight attendance service was great and smiley"
חסרונות: "Nothing much"
יתרונות: "Actual in-air flying experience was smooth."
חסרונות: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
יתרונות: "I will never take flight with this company again!!!!! The worst ever shame on you"
יתרונות: "Friendly staff members"
חסרונות: "They didn't have blanket and it was very cold.."
חסרונות: "I didn't eat No entertainment"
יתרונות: "On time."
חסרונות: "Nothing much."
יתרונות: "only good for short flights....the price.."
חסרונות: "not comfortable seats"
חסרונות: "Boarding and getting off the plane via bus"