This flight was delayed by 2 hours, which made our next transfer nerve racking.
חסרונות: "Eliminate an acceptable two and a half hours delay in take off time due to catering planning issues."
יתרונות: "Good seat in preferred section (paid for at reservation)"
יתרונות: "regular flight"
חסרונות: "did not appreciate the 2 hr delay"
יתרונות: "the crew was extremely nice. i was mainly impressed by the many times they made the effort to serve water."
יתרונות: "the concept"
חסרונות: "the reality"
יתרונות: "Very good plane, comfortable and new. Food is okay but they were short with all the options (the back of the plane had no option for dinner due to lack of meals)"
חסרונות: "The crew were nice but lazy. Whenever someone called them through the chair system they just ignore the call. After a few time I tried to call them I just went to their area to ask things."
יתרונות: "The flight was so not packed. There were rows and rows of empty seats. I had a row to myself to sleep on, it was amazing."
חסרונות: "Food wasn't great. Especially breakfast"
יתרונות: "The crew was always as good as can be expected BUT THE DELAYS AND LACK OF COMMUNICATION WAS THE ACTUAL LOWEST LEVEL OF AIR FLIGHT WE HAVE EVER EXPERIENCED. TIME AFTER TIME DELAY AFTER DELAY RESULTING IN MISSED FLIGHTS BOTH WAYS!!!"
חסרונות: "PLEASE SEE WHAT WE DID LIKE HOWEVER AGAIN TO REPEAT THE NUMBER OF DELAYS RESULTING IN MISSED FLIGHTS WAS ABOVE AND BEYOND BELIEVABLE. NO COMMUNICATION BETWEEN GATE AGENTS AND INCORRECT INFO ON FLIGHTS AND DEPARTURE TIMES WAS TRULY BEYOND BELIEF"
יתרונות: "crew was very helpful polite nice and welcoming"
חסרונות: "food was not fresh, hot meal was pretty terrible in both 2 flights"
יתרונות: "Had a great experience on Air Canada. Would not hesitate to use again."
חסרונות: "Almost 2 hour delay in Halifax until 1:30 am but Air Canada lounge closed at 11 anyway."
יתרונות: "Excellent fight.... comfortable and easy..."
חסרונות: "Crew where a bit slow... and the use of 4! Languages for announcement was annoying..."
יתרונות: "The deleted meals request could not be remedied even with greater than four hours notice of THEIR mistake. No proper meals for a 15 Hour flight and no compensation."
חסרונות: "Get it right or make it right."
יתרונות: "Incredible plane!!"
חסרונות: "Bathrooms and seats need to be longer!"
יתרונות: "I love that I had a direct flight for my destination, from TLV to Pearson Int'l, at a decent price. This is usually hard to come by. The in flight entertainment options are very good. The online check-in process worked very well."
חסרונות: "The service on my original TLV-Pearson Flight (Dec 23rd am) was not great. The staff sat in the back gossiping the entire time and looked offended every time I came to ask a question or ask for something - they would get silent and just sit there, like I was interrupting an important conversation and so I even offered to get my own stuff. Ridiculous! What happened to customer service? The food is HORRIBLE! Worst food I have ever had on a flight, and I flew to 8 countries this last year, so that says a lot. I'd recommend only eating food you bring, or just starving yourself."
יתרונות: "Flight attendants friendly and helpful."
חסרונות: "Seats very uncomfortable - no legroom. Flight comong home delayed several hours because of maintenance problem."
יתרונות: "Great entertainment options! The in-flight headrest monitor was great. It had USB ports to charge your phone while you had plenty of options to choose to watch. Wish my flight was longer so I could finish the movie I started."
יתרונות: "The flight was good."
חסרונות: "I ordered a kosher meal, but they did not have it."
חסרונות: "No entertainment for such long flight."
חסרונות: "Crew didn't come around much for most of flight, except for duty free - couldn't get water, or hot water for tea for a long time"
חסרונות: "Even though I reconfirmed my kosher food, it was not on the plane."
חסרונות: "On the way back from Quebec City to Montreal we were asked to check our carry-ons as luggage, because "there is no room' on the plane. It was an empty flight. ALL overhead compartments were empty. Both flights - Quebec to Montreal and Montreal San Francisco were late. As the result, we have to spend 1.5 hours in the baggage claim area, because "there are no baggage agents in SFO available". THAT WAS THE WHOLE REASON WE ONLY HAD CARRY-ONS! By far, one of the worst flight experience in the last 10 year."
יתרונות: "Good food and entitemint"
חסרונות: "Not everyone travels with a portable computer. Upgrade your fleet to provide free in flight entertainment that you don't have to download an app for. Who wants to watch a movie on their tiny smart-phone screen? I'm not a five-year-old."
חסרונות: "The crew was fine but not overly friendly or helpful. They got the job done. I know that your coach seats are fairly standard in the industry. I just find the leg room to be too tight for a long distance flight."
חסרונות: "Leg room is HORRIBLE for a man 6 feet tall"
חסרונות: "Left unattended in wheelchair at two stages"
יתרונות: "Boarding is the best!"
חסרונות: "I do understand mechanical issues occur, but your communication of these issues was awful! My god, you cannot tell if your electronics are working before you board people. One thing I can say for America, they do not mess around.....they fix problems....your team sucked leaving Toronto Barcelona two weeks ago and then you suck leaving Toronto to SFO. Please understand, folks have flight connections and the number one thing then need from you, instead of water is information on whether their flight will be waiting for them!!!"
חסרונות: "The variety of new movies was somewhat limited when compared to United."
חסרונות: "Everything from customer service to flight."
יתרונות: "Our flight was delayed about an hour and a half because of earlier delays in the day and the ground crew and pilot kept us fully informed of the situations as they evolved. Because of the timely updates I did not hear one person complain in my earshot range. Apart from the delay the service was great, as always."
יתרונות: "The boarding was efficient."
חסרונות: "Seats weren't comfortable even with an empty seat beside me. Vegetarian meal was not good at all. The general pancake option was gone before it even got to where I was sitting and the omelette was old school flights.. Which in this case was really bad."
חסרונות: "The vegetarian meal was awful"
חסרונות: "I missed this flight due to my other flight being late."
חסרונות: "Some crew members were not always kind."
יתרונות: "Good service, very attentive. Breakfast needs improvement"
חסרונות: "The middle seat is horrible, no room to even bend over to reach my bag which was at my feet. Very uncomfortable and no room to put the elbows because the other two seats take the elbow rests . Make it a double one or something because I couldn't even fall asleep for a second plus I got a back ache throughout the"
חסרונות: "I was seated in the middle of the plane right by the bathroom in the middle seat, the lady to the right had the same idea that these seats were very bad cause they don't have much space as the others also it's right next to the bathroom,, were you get to enjoy the noise from the bathroom door to flushing not include the smell,,, I wonder why you guy charge more for seats with space and you don't give discount for the worst seats in the plane,,, The lady complained and they changed here seat I had to stay there and not be able to sleep for more than 5 mints, from the reasons that I said before,,, by far the worst experience,"
יתרונות: "Did like the crew but didn't like the food at all.was really bad. It was cold very cold and the screen didn't work so I couldn't see the movies."
יתרונות: "Entertainment options"
חסרונות: "Coach is miserably small and the lights were dimmed far too late"
יתרונות: "The Boeing airplane was either new or upgraded with plenty of in flight entertainment. In addition it was clean and fresh. The seats seemed to have more legroom than some I have flown. I could actually use my notebook on the tray stand. I was traveling on the same plane with my wife but we could only get separate seats. I decided to ask before boarding if they could put us together for such a long flight and they took my boarding pass and actually tried. The lady I checked in with was extremely gracious. She passed our info along to the head attendant on the flight who came and found us and told us she had found seats together. We had already done some seat switching with the kind people around us and managed to get together. The head attendant was happy for us."
חסרונות: "Long flight, when we got close to Tel Aviv, a guy attendant who wasn't on my side yelled at me from the other ailse and scolded me for not being locked in 30 minutes ahead of time and threatened to write me up. He was red faced. The head flight attendant made a call over the intercom, I jumped up and started stowing my computer and he comes by 30 seconds later and literally yelled across the plane. He must have had to clean a bathroom up that someone let loose in. I looked on the flight time register on the screen when I was locked in and we were 35 minutes out. Not quite a rule breaker was I."
יתרונות: "787 atmospherics good - humidity, etc Decent price for this flight"
חסרונות: "Economy Cabin one of the most uncomfortable. Attendants were angry, short and disgruntled the entire flight."
יתרונות: "The flight was one of the more uncomfortable flights I've taken across the Atlantic, and I fly multiple times per year. The flight attendents were nasty, sarcastic, and unkind. I heard them bickering between themselves throughout the flight, which was very uncomfortable to hear as a passenger. The kosher food was barely edible. The seats were small and uncomfortable. I am under 5'5" and on the small side, and I could barely fit in my seat. I will think twice before flying Air Canada again, and I will tell other people about my experience."
יתרונות: "Very nice crew - something I have learned to appreciate over the years."
חסרונות: "Chairs were small and I was uncomfortable. Food wasn't good."
חסרונות: "Very long line to get to security"
יתרונות: "Same as stated above"
חסרונות: "My suitcase did not arrive with me."
יתרונות: "Boarding procedure for disabled was handled well. Wheelchair attendenents courteous."
חסרונות: "Seating much to dense. Bulkhead seating should be available on need basis only at no extra charge. Food was very mediocre and had a distinct processed flavor and consistency."
יתרונות: "Good value and on time performance"
חסרונות: "The dinner was dreadful but the breakfast was ok"
אחלה צוות אחלה אנשים אחלה שירות מומולץ ביותר
חסרונות: "The service in Newark airport"
חסרונות: "Food, my kids refused to eat."
יתרונות: "Amazing crew and comfortable seats"
חסרונות: "Food, movies"
יתרונות: "staff was nice"
חסרונות: "it was late as always, so instead of getting home tonight, I am in a crapy hotel in Houston ...."
יתרונות: "Crew were really friendly and very courteous."
יתרונות: "Entertainment system"
יתרונות: "A long but uneventful flight."
חסרונות: "Nothing really. The flight was fine."
יתרונות: "The seats are very comfortable."
חסרונות: "The Newark security people were ridiculously rude. The flight was delayed due to mismanagement of the gates, and yet they yelled as us, the folks standing in line (and not making a ruckus). The flight attendants seemed bored and were inattentive."
יתרונות: "The crew was amazing. The food was great. The entertainment was great."
חסרונות: "There was very little room for my legs and I couldn't rest my arm on the seat next to me since the person on my left took over. It made my flight much worse. It is difficult to fly overnight when you are so uncomfortable and the price was very high in the economy area."
יתרונות: "I liked it because the flight was not overbooked and I had plenty of space."
חסרונות: "I didn’t like that I had pain and I didn’t know if the crew had any pain medication."
יתרונות: "Seats had ample room. Crew was nice. Good choice of movies."
חסרונות: "There was a problem passenger and we all had to get off with all of our carry on, and then repeat the whole boarding process. Very inconvenient."
יתרונות: "Losding procedure orderly, staff helpful."
חסרונות: "Pretzels are getting old, anything new out there?"
חסרונות: "Same as for the first flight segment"
יתרונות: "Me gusto que el vuelo fue puntual y la cortesía de la señora que nos atendió. Viaje en Business Class y no hubo nada excepcional que me gustara"
חסרונות: "La película que pusieron fue realmente mala"
יתרונות: "Food was pretty tasty."
חסרונות: "Flight was delayed, seats are just too close for a 10 hour flight."
יתרונות: "Was flying biz class and the audio wasn’t working. The flight attendant tried her best but only was able to reboot over and over again. But she didn’t offer a voucher or anything for the lack of a sound system."
יתרונות: "kosher meals were on plane. extra legroom was comfortable. Good choice of movies"
חסרונות: "We started to board on time and after group 1 boarded, they said they pulled the crew for a different flight and we needed to wait til 1:30 AM ( 2.5 hours delay) to board. Then 30 minutes later they called us back after finding another crew. It was very chaotic and made not sense"
יתרונות: "We left on time and got in a bit early leg room was ok for me."
חסרונות: "It's a long flight."
יתרונות: "Everything was fast"
חסרונות: "emtertinment screens in the front Row couldn’t turn Iran’s it was a midnight flight."
יתרונות: "nice plane. good service good job of getting our missing bags to us."
חסרונות: "delays on both ends. luggage did not arrive with us on either end"
יתרונות: "United is an OK airline, but their planes are old and not comfortable, entertainment is inexistent since it has old and bad screens and everything is paid, better to have your own tablet."
חסרונות: "Seats aren't comfortable, airplanes too old, food is bad, crew members don't have the service as Asian or Middle east airlines."
יתרונות: "Comfortable seats. Great multimedia"
חסרונות: "Food was good but they served same dish for dinner and breakfast"
יתרונות: "Smiling attendants."
חסרונות: "After buying alcohol in Guatemala, at the duty free shop, the workers at the shop taped the small boxed jars in bubble wrap - not, I discovered in an official duty free bag. So security stopped me in Houston, I went back to the United counter where they were going to charge me $15 to send it to Sacramento. I didn't spend the money. Dissapointing."
יתרונות: "Spacy seats. Great entertainment. In time."
חסרונות: "Food could be better."
חסרונות: "No one notified me that my trip was cancelled I found out myself and then had to rebook after waiting two and a half hours on hold for someone at United for assistance no one ever answered"
יתרונות: "New plane"
חסרונות: "Food was terrible the service wasn't great not even one the flight attendant walked by and offered bottles of water or dessert besides the 2 meals served. The restroom always were out of tissu paper and were not maintained."
יתרונות: "No layover and the guy was nice to sit all 3 of us together."
חסרונות: "Unorganized for boarding, unorganized for check in, no snacks, no meals available on flight or at the airport due to it being a late flight."
חסרונות: "Everything was good"
יתרונות: "Flight entertainment Comfortable seats"
חסרונות: "The crew was not very nice. The electric plug didn't work"
יתרונות: "Arriving in the states"
חסרונות: "Charging 28$ to check one bag on an international flight? When did that change and why? I will fly somebody else from now on. What greed!"
יתרונות: "I was hesitant to travel with united but my flight was very comfortable and the 10 hour flight felt like 3. Smooth ride and landing. Thumps up to the captin I had a very good experience from the time I checked in in Ranold Regen till I arrived Tel Aviv"
חסרונות: "The food was not very good"
חסרונות: "I had to wait 16 hours, it was a serious delay"
חסרונות: "Delay Food Service Plane equipment"
יתרונות: "The new business seat gives improved comfort. New airplane smell."
חסרונות: "Flight was late close to one hour because of catering. No prior notices - we were left to stand for more than an hour in front of gate. Surely and nasty elderly citizens made up the flight crew including pilots. About the same service you get from a Siberian gulag prison guard. No communications from pilots. Despite delays and turbulence we were kept in the dark."
חסרונות: "United organized boarding by zones (1, 2, 3, 4) where 1 is in the front of the aircraft (business) and 4 is at the back. While I appreciate that business travelers should have priority boarding, the order of coach is from front to back. It would be beneficial to begin coach boarding from the back to the front to reduce the traffic on the aisles."
יתרונות: "On time flight and no problems at all"
חסרונות: "The plane was having some air conditioner issues but the flight crew informed every one of the problem and what they were doing to fix it. They also came around with water very quickly for everyone to help cool them down. It was either push forward and wait for it to cool down once we got in the air or change planes, I was totally ok with how they handled it."
יתרונות: "On time"
חסרונות: "Not entertainment"
חסרונות: "Delayed flight"
יתרונות: "Direct flight was convenient"
חסרונות: "The crew on the outbound leg of the trip was unprofessional loud and disrupted everyone's sleep."
יתרונות: "Polite crew, very helpful"
חסרונות: "Legroom seemed so very tiny. My husband is fairly tall and long-legged, and has had knee trouble, The seat-back position of the chair in front made a normal sitting position impossible for him."
יתרונות: "The landing was perfect"
יתרונות: "Crow was great , was very nice flight actually !"
חסרונות: "Dead battery on plane. Delayed flight caused missed connection. No hotel voucher. Sit in terminal all night."
יתרונות: "Very profesional crew with positive attitude Take off and landing within the planed time schedule"
חסרונות: "Not enough movies with Hebrew subtitles For people with hearing problems English subtitles for all movies can help"
חסרונות: "Two hours Delay not good"
יתרונות: "flight is OK + in business class"
חסרונות: "terrible delay..."
יתרונות: "The only thing i lkied about the flight was that they delivered my bag even though it came out 3 days later"
חסרונות: "I had a really bad flight my flight was supposed to be a 8hrs flight n i got home 14hrs later also they forgot my bag n they delivered to me 3 days later i was really disappointed"
חסרונות: "Need to pay for movies. We need at least some free channels. Also would like to see the map of where the plane is, as it used to be few years ago"