על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
חסרונות: "The TV wasn't working and the crew I asked for help didn't do anything about it"
חסרונות: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
יתרונות: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
יתרונות: "Good service good food and entertainment system worked well."
חסרונות: "They need to update the airplanes."
יתרונות: "Great service , great planes"
חסרונות: "All was great"
יתרונות: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
יתרונות: "Service great."
חסרונות: "Seats were three across very cramped and uncomfortable."
חסרונות: "Movies didn't work well"
יתרונות: "The landing."
חסרונות: "My special meal had been canceled."
חסרונות: "seats were definitely narrow"
חסרונות: "Leg space on this flight was less compared to other flights I had with TK."
יתרונות: "great vegetarian food"
חסרונות: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
יתרונות: "wonderful staff."
חסרונות: "there was a delay we were not told about, we left an hour late, but we're not told anything, this is problematic as you pass through a second round of security to sit by the gate and can't even go to the rest room with out repeating the check. the landing was very rough but no ones falt"
יתרונות: "Food good movie selections and Nice staff"
חסרונות: "Seats too close"
יתרונות: "The quality of their team"
יתרונות: "Plenty of room Nice multimedia screens"
חסרונות: "Crew was ok"
יתרונות: "Food and drinks,"
חסרונות: "No USB outlets."
חסרונות: "There was no personal monitor to watch movies during the flight"
יתרונות: "good entertainment system good legroom new airplane"
חסרונות: "lowered the food standards compared to previous flights flight was late"
חסרונות: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
חסרונות: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
חסרונות: "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
חסרונות: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
יתרונות: "Overall it was a smooth flight except for few minor issues."
חסרונות: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
יתרונות: "That the plane didn't crash."
חסרונות: "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
חסרונות: "to hot, very hot!!!"
חסרונות: "The company lost my baggage"
חסרונות: "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."
יתרונות: "Quick and nice"
יתרונות: "Comfortable seat, quick boarding and deplaning"
חסרונות: "No in seat entertainment, bad food"
יתרונות: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
יתרונות: "the food is great, very good multimedia system"
יתרונות: "Crew were very nice and professional."
חסרונות: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
יתרונות: "Aside from the crew and their patience, nothing"
חסרונות: "Everything aside from the crew"
יתרונות: "the crew was nice"
חסרונות: "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
יתרונות: "Excellent and cooperative staff. It was a smooth flight."
חסרונות: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
חסרונות: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
חסרונות: "Connecting flight did not have my luggage from previous flight."
Stefan stewart was excellent, helping with my food & drink needs,thank you.
Folks never want to sit readily when others are boarding.
חסרונות: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
יתרונות: "The bread was fresh and food better than other times"
חסרונות: "Crew is always aggressive and unfriendly"
יתרונות: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
חסרונות: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
יתרונות: "Great newer plane, great service!"
חסרונות: "We had a short delay"
יתרונות: "Crew was nice."
חסרונות: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
חסרונות: "Couldn’t understand announcements"
יתרונות: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
יתרונות: "Crew and food were great."
חסרונות: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
יתרונות: "Plane was new, and seatback screen responsive and functional."
חסרונות: "Economy seats not very comfortable, very tightly packed together"
יתרונות: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
יתרונות: "Intranet meant I could watch movies on my iPad"
חסרונות: "Seats are very uncomfortable"
יתרונות: "Intranet wifi meant I could watch entertainment on my iPad"
חסרונות: "Seats are very uncomfortable"
חסרונות: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
יתרונות: "Crew was very nice and the food was excellent."
יתרונות: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
יתרונות: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
חסרונות: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
יתרונות: "Staff was so helpful and attentive to our needs.Providing service with a smile."
יתרונות: "Not much but the staff"
חסרונות: "No room, boarding was slow, zero bag or legroom"
יתרונות: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
חסרונות: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
חסרונות: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
יתרונות: "Great food (Economy class). Good Service"
חסרונות: "Not enough bathrooms on Economy class area due to aircraft design."
חסרונות: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
חסרונות: "Please see comments above about this flight."
יתרונות: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
חסרונות: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
יתרונות: "The cabin crew was very good!"
חסרונות: "The economy premium seats are very uncomfortable"
יתרונות: "Only the cabin crew was good."
חסרונות: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
חסרונות: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
חסרונות: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
יתרונות: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
חסרונות: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
יתרונות: "Crew was great."
חסרונות: "Food could be a bit better. White bread is unhealthy."
יתרונות: "No issues, quick trip, friendly staff, comfortable ride..."
חסרונות: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
יתרונות: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
חסרונות: "TV was too slow."
יתרונות: "Flight went smoothly"
חסרונות: "Flight left late The seats are small and crowded There are no entertainment options"
יתרונות: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
חסרונות: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"
יתרונות: "The crew was very nice and helpful."
חסרונות: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
יתרונות: "Food, drinks, and general service on board were all very nice"
חסרונות: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."
חסרונות: "No entertainment or usb plugsto charge."
I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.
יתרונות: "Crew were extremely professional"
חסרונות: "The seats were less comfortable for me"
יתרונות: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
יתרונות: "The crew was nice. Service was excellent."
חסרונות: "The upholstery can be improved."
יתרונות: "The efficiency of the whole process"
חסרונות: "The cabin attendants need to be warmer and more friendly"
יתרונות: "Flight Crew were great"
חסרונות: "The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are."
יתרונות: "Very good,on time good service"
חסרונות: "Better seats on business in boing 737 800"
חסרונות: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"
חסרונות: "Always delaying, catastrophic food."
חסרונות: "On board attendants not the friendliest Kids food options very limited"
חסרונות: "No entertainment available. Rude flight attendants."
חסרונות: "No way to charge a phone!"
חסרונות: "Old plane. Not comfortable for a relatively long flight"
חסרונות: "The plane was shaking everywhere thought I was gonna die"
חסרונות: "Boarded plane, then sat for over an hour before departure due to paperwork processing of plane mechanical check. However, we still arrived close to the time we expected."
יתרונות: "On the sequrity check our watch was stolen. And we did not get any help from ethiopian airlines...we would like to get help."
חסרונות: "I used ethiopian on my way back too they told me my bags will go all the way to my final destination and it did not my bags are now LOST!! Crew is not attentive Food was so bad! I ecpexted quality in all areas but not even close."
חסרונות: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."
יתרונות: "The standarts (equal to african standarts of course)"
חסרונות: "Long wait with no care for. At least a place to rest. They changed our seats with no reason"
יתרונות: "Flight Attendants excellent and always smiling"
חסרונות: "Should be able to select your own movie"
יתרונות: "Everything Kosher food was excellent"
חסרונות: "Everything, from Customer Service, flight, baggage handling"
יתרונות: "Plane size, entertainment options and food were all great."
חסרונות: "The person next to me was rude and leaning over on my side but not much the airline can do about that."
יתרונות: "The hospitality"
יתרונות: "Got a free voucher"
חסרונות: "My phone was stolen on airport premises They didn't have my requested meal for one of my flights The boeng 737 is tiny. No leg room and was terribly hot."
יתרונות: "the air craft was very good and the comfort is good no complain..."
חסרונות: "i did'n't like some of the cabin crew the way they are ....and am very disappointed from kinshasa to my check in i did ask a lady about my bag, she told me i will get my bag to cape straight, and i did ask her two times about the bag, she keep saying the same thing i will get my bag to cape town, so until now i haven't find my bag yet, the number they gave me from the airport no body pic up the phone, so i don't know what i can i do to get my bag......if you can hep me in this mater please contact me on my email or on my cell number 0027 78 470 6195. thank you your best regards."
יתרונות: "food and beer were fine"
חסרונות: "4 flights ,4 delays. poor customer service . every thing is very slow ."
יתרונות: "Spacious seats"
חסרונות: "80's airplane. Old. Seats not that comfortable, a bit dirty."
חסרונות: "I sent them an email about an issue with my flight but they didn't get back to me"
יתרונות: "Also great experience"
יתרונות: "צוות אדיב ורגיש לנוסעים ויעיל"
חסרונות: "האוכל לא היה מגוון לא הכיל פירות או ירקות טריים , היה מבוסס על אורז ופחמימות, לא הוקרן מסךמסלול הטיסה, לא היו אזניות זמינות"
יתרונות: "evry thing"
חסרונות: "no thing"
יתרונות: "crew was okay on board."
חסרונות: "delays, delays and no answers about the schedule from anyone. poor food, poor entertainment. the plane was small, crowded and a disguising smell all over."
יתרונות: "The food was terrible but it was somewhat editable. It could have just been because I was so hungry I could eat anything too."
חסרונות: "The staff was rude, the boarding was a mess, the cabin was at least a little cooler than previous flight but still very uncomfortable, the amount of announcements was absolutely absurd!!! It was almost an announcement every 15 minutes. And the plane played music (terrible music) for 45 min extremely loud after taking off AND and hour before landing. It was so awful and so loud you couldn't even hear your own entertainment playing from your own headsets. I understand music while boarding and de-planing but there is absolutely no reason to have that playing that long after take off and hat soon before landing."
יתרונות: "Again, the cabin crew where all very nice."
חסרונות: "Seating space was very tight on this plane."
יתרונות: "WHY serve dinner at 12 midnight? The lights are kept on in the cabin making it difficult to sleep. Too little time to sleep and too much time taken up with bar and food service."
חסרונות: "NON arrival of luggage at Tel Aviv. See above"
חסרונות: "They almost didnt let me on the plane after THEY messed up by not including my ticket number on my ticket. I had to call my parents in Washington DC from Nairobi, have them drive out to Dulles airport and work it out at the Ethiopian office there to give the OK for me to get checked in in Nairobi. The whole process took about four hours and three managers all while I was stewing, worried I wouldnt make it on my flight."
יתרונות: "Friendly crew very responsive."
יתרונות: "In entabe the way everything is done was very good the food on that day was not good"
יתרונות: "I did find the staff very friendly."
חסרונות: "I found the staff to be very slow, on all 4 flights it tool them an extensive amount of time to walk down with drinks and food service. I was also sitting under the overhead that had blankets and they kept waking me up through out the flight when trying to get a blanket. I wanted to perches a watch that no all the flights had and when they did I couldn't ad ou don't take Credit Card. Flying from Israel to South Africa all I had was Shekel and Rands. How was I to know that I needed to carry Dollars On me."
יתרונות: "Service & Staff"
חסרונות: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."
יתרונות: "Was a bit concerned because I only had a 45 min layover in Addis to change plans, howeve Ethiopian Air made sure we were met coming of the plane and facilitated a fast transit. Checked luggage also all made it through. I was pleasantly surprised. I flew Nairobi to Cape Town with connection in Addis."
יתרונות: "I did like the overall services. I was comfortable with the crew and was entertained. I enjoyed the night over in the fhoice of loudging with nazra Hotel."
חסרונות: "I didn't like the quality of food in the hotel panaroma on my return. The hotel needed air refreshner as it wae stuffy and difficult to breath in. The reception was excellent but poor service."
חסרונות: "security boarding in adis abeba"
יתרונות: "The seats were OK but not as good as in the larger airplanes. Vegetarian option for food was good. Airplane was half empty which made moving around quite easy and nice. Flight attendents were willing to help!"
חסרונות: "Independence day is perhaps not the best movie for a flight. Only one option as there are no personal media systems."
יתרונות: "The crew was very nice, beer on the flight is always a nice touch , plenty of food and beverages. Nice collection of movies and music. Food is OK. We had a 10 Hour connection at Addis Ababba, and we were provided with a city tour at the first time, and hotel at the second. I liked the Injira :)"
חסרונות: "Overall, it's kinda depressing to fly with Ethiopian, the whole experience, from the colors of the uniforms, to the big African people, there was not enough room to seat next to other person, we and some people we met on the flight experienced the same thing. Addis Ababba was very not welcoming, we had a small tour at the city, the people are aggressive, we heard a lot of "farengie" all the time - "foreigners", everything was very expensive, because tourist have a lot of money... they are not afraid to touch you, even at the face. if somebody offers you guiding, they will ask for money later on and will take you to expensive places."
יתרונות: "Plane from AA to tA seats very cramped and seats do not recline."
חסרונות: "I ordered a vegan food. The crew had difficulties in delivering this simple thing"
The aircraft was old and they need to fix their entertainment system. The announcers were barely audible.Good food, warm crew. Overall, it was okay
Our flight was delayed taking off by an hour then we sat, with the seatbelt light on, for another hour. There was not enough overhead baggage space so there was a lot of arguing and jostling people around. There was not enough leg room to sit comfortably and the seats were very narrow, even for a thin person like myself. We were served bread with cheese, a mini muffin and a child size yogurt. The only good thing about the flight was that it was short. At the airport, we had to ride a bus to the terminal upon arrival.
יתרונות: "They had supplies to deliver a baby onboard"
חסרונות: "The bathrooms were dirty. Food terrible. Poor service. TVs didn’t work. Confusing checkin counter unhelpful gate staff. Non-existent customer service."
חסרונות: "They stole my clothes from my suitcase"
יתרונות: "Royal Air Moroc is a quality airline. Service oriented and professional gentlemen serving onboard. The 787 Dreamliner is a nice aircraft to fly in and the inflight entertainment and flight map were of high quality. My checked bag arrived expeditiously on both sectors."
חסרונות: "On the regional side, the customer service agents do not make gate announcements informing passengers that the flight is boarding. On both domestic flights, the CSR’s just yelled out that the flight was boarding...in Arabic. This was a source of confusion."
יתרונות: "Crew was very friendly"
חסרונות: "Aircraft boarded 1.5 hours late and departed 2 hours late. Upon reaching the destination gate it took 30 minutes to open the aircraft door and start deplaning."
חסרונות: "no communication about delays. lost my luggage. Left JFK without the kids strollers, car seat, and bags!"
יתרונות: "Crew rude and seat aren't comfortable.also didn't get my 4 piece of luggage...I'm still waiting yet!"
יתרונות: "Great crew."
חסרונות: "Flight was delayed by about half hour & so was arrival."
חסרונות: "They let people smoke on the plane and didn't do anything about it which was bizarre."
יתרונות: "Seat was filthy. There was a gross locker room smell. Crew was decent/brusque."
חסרונות: "Boarding was a complete debacle. There was no rhyme or reason and that led to it taking forever. The flight staff were rude and not very responsive. Among many things, they ran into a nearby elderly passengers seat several times with food/beverage carts and did not apologize."
יתרונות: "Nothing - never fly airline again."
חסרונות: "Airline cancelled flight 1.5 hours before departure. Booked us an another flight that landed 3 hours after our connecting flight departed, with no info on how we were to get home."
יתרונות: "Crew was great love the extras like headphones, pillows, blankets and socks. I think the socks saved me on our long flight. Loved that you served tea and coffee after meals."
חסרונות: "Food was not very good. Bathrooms were NASTY! The crew needed to server drinks more often and need more of a variety of juice add apple cranberry just a suggestion. The flight delay was horrible. You add 2 hours of delay to a 8 hour trip that stinks."
יתרונות: "Please make sure everyone's tv is working"
חסרונות: "If I had something to watch it sucks being on a plane for 8 hours without any tv screen"
חסרונות: "Their boarding process is a mess. Everyone hangs around the entry, they did not call my zones and they only gave the boarding directions in French."
יתרונות: "Royal air Maroc is run by bandits. Travel with them at your own risk."
חסרונות: "See above."
חסרונות: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."
חסרונות: "Good service good flight"
יתרונות: "Very accommodating airline. Would use them again"
חסרונות: "I didnt like the fact that im a paying customer and when i pressed the flight attendant call button to get the attention of a cabin crew, waited for about 15 minutes and nobody showed up, bear in mind that it wasnt the busiest time of flight. I had to wake up the customer sitting next to me so i can walk to the back galley where i found 4 cabin crew members sitting down and chit chatting about their personal lives completely ignoring the chime/sound and light above my seat when i pressed the F/A call button. When i asked for water, one of the cabin crew members pointed towards a bottle of bottle and told me to serve myself as if im a non-paying customer. I paid for my ticket, why should i do their job. In a nutshell, the customer service sucks, for least money i could have taken another airline with better service."
יתרונות: "I liked that it was a direct flight, service was good, food was great and overall the convenience of having to fly directly."
חסרונות: "no complaints"
חסרונות: "screen didn't work so there was no entertainment. The breakfast was disappointing."
יתרונות: "Timely departure from Casablanca, fast boarding service."
חסרונות: "At the Check in in Laayoune the attendant could not register the whole of my trip with the fidelity number. The snack on board is always the same, cheese sandwich, which could be made with better bread, wrap, chiabata, etc. Very bad."
יתרונות: "Crew was friendly and efficient. Seats and food were fine. Flight was smooth and on schedule. Generous free checked baggage. Rare today!"
חסרונות: "Boarding was a bit chaotic with passengers made to wait in the jetway for 10-15 minutes until boarding continued. Board when the plane doors are open!"
יתרונות: "Take off and landing were exceptionally smooth. Good pilots and a clean plane."
חסרונות: "The food-not good! Transit-more needs to be done for passengers who are connecting to other flights. Airport staff are just dismissive and seem uninterested."
יתרונות: "The flight was excellent."
חסרונות: "The transit procedure is poor. There is a need to review this process."
יתרונות: "On return trip, boarding was better and crew was more attentive than outbound flight. There’s still room to kick it up a notch—hot towel service, better food options."
יתרונות: "New airplane. Great service. Great Food. Ontime."
חסרונות: "The attitude on the crew faces they act like if they don't get pay for doing what they do pose to do"
יתרונות: "Flight attendants very attentive and cheerful."
חסרונות: "Casablanca airport is utterly chaotic in terms of security lines, boarding and then getting on the plane in full sun with crowds pushing to get in."
יתרונות: "Flight attendants were very nice!"
חסרונות: "Children crying for 7 hours. Lunch was mediocre."
חסרונות: "they moved my flight up an hours and no one told me, i missed my flight and had to spend over $600 to get to my destination"
יתרונות: "Nice fight- inspire if my first aborted landing (turbulence forced the pilot to bring us back up) Professional crew-too class Free hotel for my 10 hour layover"
חסרונות: "They lost my luggage and it took me 4 days of constant follow ups to track it down"
יתרונות: "Ticket agent was very helpful."
יתרונות: "The food was good, although I think there should be a more easily accessed vegetarian option."
חסרונות: "However, there was several delays. We took off late with sporadic and drawn out boarding, and while the crew was pleasant when serving food and drink, anytime there was turbalance or delays they could be very brusque and unpleasant, even raising their voices to passengers over misunderstandings following delays. When we finally landed, we taxied for close to an hour with no explanation, and this is the largest incidence of when the crew was unpleasant with passengers. Instead of explaining the situation, they yelled and raised their voices to get passenger compliance."
יתרונות: "Some of the staff were dismissive and rushed."
יתרונות: "Flight was great- crew a bit arrogant but professional"
חסרונות: "THEY LOST MY LUGGAGE"
יתרונות: "Ground team changed me to an aisle seat - none available online. Also, flight was on time."
חסרונות: "Boarding group system by seat numbers where everyone had to line up in boarding groups to stand in the tarmac for long waits was disorderly."
יתרונות: "The main dishes served onboard were very good; it helps that tajines are well suited to reheating."
חסרונות: "Flight was delayed over an hour, but status updates weren't very well communicated. Cabin cleanliness was not great on both flights we took."
יתרונות: "Crew, boarding OK. Newer plane in great condition. Comfortable leather seats."
יתרונות: "The flight was direct"
חסרונות: "The crew only appears during the meal for 7 hours the crew walked to give tge food and pick up the tries a passage got sick and no one cares"
חסרונות: "Crew opens toilets when locked without knocking. Flight added an extra stop without warning. Aircraft change meant no entertainment."
יתרונות: "reliable, options to watch movies from variety of types. Security important"
חסרונות: "we had a long wait on tarmac in NYC - understand it was not the airline's fault however. Sometimes on return trips to the US the food is not very good - and repetitive to connecting flight I take to get to Casa. I like yogurt but 3 times on flights is too much, and the bread is stale. Salmon dinner is a good option."