מצא טיסות זולות מ אזרבייג'אן ל ישראל

יתרונות: "seat was quite comfortable"
חסרונות: "it would be better if they have and give a blanket to passengers when some of them need"

חסרונות: "Staff was so rude"

יתרונות: "Plane seemed to be brand new"
חסרונות: "The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat."

יתרונות: "The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL."

חסרונות: "Very good"

יתרונות: "All good"
חסרונות: "Visa delays in the airport , should be appliend online and take it before leaving"

יתרונות: "Comfortable seats. On time departure Good service Friendly crew"

יתרונות: "The food"
חסרונות: "Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language"

יתרונות: "Crew"
חסרונות: "Food"

חסרונות: "we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever."

יתרונות: "Good good on time all went pretty good"

חסרונות: "I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS"

יתרונות: "The service was impeccable and I was treated like the Queen that I am."
חסרונות: "Everything was excellent."

יתרונות: "Big brain lot of space"

חסרונות: "Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible"

יתרונות: "I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home"
חסרונות: "I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever."

יתרונות: "Azerbaijan Airlines was the best. It was comfortable and the staff amazing."

יתרונות: "The cost and straight through flight is great"
חסרונות: "The movie selection is very limited and there are no pillows."

יתרונות: "Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink."
חסרונות: "Never seen Flight attendants so lazy in my flying experience."

יתרונות: "I slept the entire way back"

חסרונות: "Small movie selection overall for English speakers. Only around 20 movies available with various genres"

יתרונות: "New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc."

יתרונות: "New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc."

יתרונות: "Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle."

יתרונות: "The flight was pretty smooth."
חסרונות: "The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick."

חסרונות: "No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you"

יתרונות: "They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative."
חסרונות: "No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you"

יתרונות: "Timely"
חסרונות: "None"

יתרונות: "Azal does not have individual entertainment which is a big minus. Other than that , everything is good."
חסרונות: "Above."

יתרונות: "friendly staff, well organized"

חסרונות: "Nais"

יתרונות: "정확한 출발시간. 저렴한 가격."
חסרונות: "보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨."

יתרונות: "Every thing was good, in flight entertainment had surprisingly better content"
חסרונות: "nothing"

יתרונות: "Lots of food, modern comfortable plane, very friendly and helpful flight crew."
חסרונות: "The two girls sitting next to me were talking whole way in very annoying voices."

יתרונות: "Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted."

יתרונות: "All but the movie section"
חסרונות: "Movie selection."

חסרונות: "Azerbaijinian Airlines did not transfer my luggage along with the luggage of at least 12 other people on board to the connecting flight from Baku to Tbilisi. Both checkin bags with the majority of my belongings and necessities never arrived. After waiting in the Tbilisi airport, the staff notified us the airline did not fit every checkin bag on the connecting flight, and we would have to return the following night to pick up our belongings. There was no apology or discount on our ticket price for the huge inconvenience. It seemed as though the airline was notorious for doing this."

יתרונות: "New plane. Unlike many other planes, seats in last row of a middle cabin were fine with space to recline. Good kosher meals. Served hot when appropriate. 787 is a very nice plane. Baku airport is beautiful and relatively small."
חסרונות: "Baku airport security is crazy. In order to change planes, we had our carry-ons xrayed twice. Passports checked multiple times just changing planes. Without ever going out of the secured areas."

יתרונות: "Friendliness, diversity, cleanliness, interesting food, free drinks, smooth flight over all"
חסרונות: "Almost Nothing to watch on offered programs - old and seen movie list"

יתרונות: "High quality and clean plane"
חסרונות: "My ticket was already online checked in - How? I didn't do it. Flight started and ended not on time, I hve lost my to to for waiting and came later on..."

חסרונות: "On both way from NYC to Baku and back the entertainment xonsole didn't work for me. Many movie titlea and music choices ment nothing to me."

יתרונות: "Servis"
חסרונות: "High fees for the baggage"

יתרונות: "Great flight and staff early arrival AAA"

יתרונות: "food, sits"

יתרונות: "The plane was brand new, great service, little extras in the flight like a cart with magazines to choose from and an Azerbaijani brand name hand lotion in your flight pouch. Excellent flight on the long haul (the short haul fell short)."
חסרונות: "Can expand movie selection and add newer movies."

יתרונות: "Food"
חסרונות: "Service in general"

יתרונות: "Food"
חסרונות: "Service in general"

יתרונות: "Service and Staff was cooperative"

יתרונות: "I would fly this airline again, anytime! friendly staff, comfortable flight very empty"
חסרונות: "entertainment: old movies and then a computerfailure food mediocre"

יתרונות: "amazing"
חסרונות: "nothing"

חסרונות: "The TV wasn't working and the crew I asked for help didn't do anything about it"

יתרונות: "Seat was not comfortable"
חסרונות: "Seats"

יתרונות: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
חסרונות: "---"

חסרונות: "Delay of 1 hour, waited on the plain extra hour."

חסרונות: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

יתרונות: "Nirmal"
חסרונות: "Ok"

חסרונות: "No AC"

חסרונות: "Movies didn't work well"

יתרונות: "The landing."
חסרונות: "My special meal had been canceled."

יתרונות: "Everything."

חסרונות: "I like everything"

יתרונות: "Everything perfect . Departure /arriving / check in / transfer lenth ."

יתרונות: "Nothing"
חסרונות: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

חסרונות: "Boarding problems"

יתרונות: "Big plane"
חסרונות: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"

חסרונות: "Delay 1 hour!"

יתרונות: "Same as above"

יתרונות: "The quality of their team"

יתרונות: "Plenty of room Nice multimedia screens"

יתרונות: "Entertainment"
חסרונות: "Crew was ok"

יתרונות: "Short"

יתרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
חסרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"

יתרונות: "A light meal."
חסרונות: "Very crowded -- good for the company. Delay in taking off."

חסרונות: "The delay"

חסרונות: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

יתרונות: "Great"
חסרונות: "Great"

חסרונות: "great delay without explanations"

יתרונות: "The Crew!!!"

חסרונות: "to hot, very hot!!!"

חסרונות: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

חסרונות: "The company lost my baggage"

יתרונות: "Quick and nice"

יתרונות: "To small area for passengers after security before boarding"

יתרונות: "comfort"

יתרונות: "The crew on the flight were very nice"
חסרונות: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

יתרונות: "Aside from the crew and their patience, nothing"
חסרונות: "Everything aside from the crew"

חסרונות: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

יתרונות: "You can easily trust Turkish Air to get you there on time and in relevant comfort. The staff are very nice and accommodating."
חסרונות: "The plane was a bit more cramped than for example, Singapore air. I also thought the boarding could be improved significantly by calling groups. Even though it was a small flight, the boarding was a bit of mayhem due to the fact that we had to shuttle to the plane."

יתרונות: "Non"
חסרונות: "From the moment we boarded until we arrived home he trip was a disaster"

יתרונות: "Great!"

יתרונות: "Excellent and cooperative staff. It was a smooth flight."

יתרונות: "The service, food, efficiency"
חסרונות: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

חסרונות: "Checked bag got ruined, servie was terrible"

חסרונות: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."

חסרונות: "canceling our flights and lying to us on the phone after we pay extra for daytime flights"

יתרונות: "Once on board flihht was fine."
חסרונות: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."

יתרונות: "EVERYTHING"

יתרונות: "Kind. Generous. Competent. Relaxed. Thank you."

יתרונות: "See above"
חסרונות: "See above"

חסרונות: "It would be ok should we not lossed our luggage(( awful!"

יתרונות: "I was able to move to a better seat with extra leg room."
חסרונות: "Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence."

חסרונות: "Kosher food .. but normal"

חסרונות: "You should reconsider your alcohol policy for comfort class traveler,and offer a variety of drinks except beer and basic wine. Moreover ,its not "reasonable" to serve wine in cartoon cups. You should improve your WIFI service,when it is offer."

יתרונות: "Food"
חסרונות: "Food"

חסרונות: "AC didn't work - it was like in a sauna"

חסרונות: "Babies crying everywhere and the crew doesn't do anything about it"

יתרונות: "It was very convenient and quite. Good crew."

יתרונות: "same"
חסרונות: "same"

יתרונות: "The cre kindness and the way they take care the passengers"
חסרונות: "Almost all"

יתרונות: "all"
חסרונות: "nothing"

יתרונות: "Will fly again with aeroflot. Great service."

יתרונות: "food. staff"
חסרונות: "none"

יתרונות: "Everything"
חסרונות: "Nothing"

יתרונות: "expedite boarding"
חסרונות: "uncomfortably hot in the cabin"

חסרונות: "the poor headphones and noise make it impossible to understand movies. they should add subtitles also in english movies."

יתרונות: "Getting home"
חסרונות: "Delay of more than 9 hours, with no explanation Crew is very unhelpful and Rude"

חסרונות: "Almost 2 hours delay"

יתרונות: "nothing"
חסרונות: "they lost my bad trying to find someone that speeks English was a tourcher also the servis was bad"

חסרונות: "Deleys"

חסרונות: "Airoflot is a very cheap airline. I'll try to avoid flying with them again"

יתרונות: "Service"
חסרונות: "airplane"

חסרונות: "The plane smelled very bad, the on board tvs did not work, and the served pancakes were to hard to cut."

יתרונות: "Great trip"

יתרונות: "Amazing as always! Aeroflot is great!"

חסרונות: "steward was quie mannerless..."

יתרונות: "Not much"
חסרונות: "Food was terrible"

חסרונות: "Male personal refused change my seat without extra payment. Very strange! I am Skyteam Elite costumer. Last time I had the same problem with KLM and since then never fly with that company. I hope it was individual incident with Aeroflot..."

חסרונות: "As for the entertainment - there was none"

חסרונות: "Terribly uncomfortable plane! Entertainment system difficult to handle."

חסרונות: "Water leaked from the roof of the plane. I brought attention to the steward and he did nothing ... Утечка воды с крыши самолета. Я привлек внимание менеджера, и он ничего не сделал."

חסרונות: "our baggge lost"

יתרונות: "the seat space, the aircraft."
חסרונות: "the often messages on the speaker"

יתרונות: "There was a plug for my electrical cird."
חסרונות: "The crew were mechanical--not at all personable."

חסרונות: "didnt get a kosher meal"

יתרונות: "New craft, professional crew, good meal. Excellent service."
חסרונות: "Tickets might be cheaper."

חסרונות: "Im waiting for the flight for 2:30 hours and then they said the airplain flight without us . And then we wait for 12 hours again until 19:00 Then they said the boarding delayed till 20:30 . And after more 30 minuts they said the boarding delayed for more 4 hours!!!!"

יתרונות: "Очень вежливый экипаж и мастерское пилотирование, чуствуешь себя в воздухе и при посадке очень уверенно"
חסרונות: "Две проблемы - отсутствие вентиляции из ТА в Москву (обратно была центральная), индивидуальной вентиляции нет в принципе, я нахватался вируса и приехал в Вильнюс больной. Обратно задержка рейса на почти семь часов, причем кое-кто из пассажиров знал о ней заранее и приехал часа через четыре после запланированного отлета."

חסרונות: "Very nice meal but not tasty and too small"

יתרונות: "Good entertainment system"
חסרונות: "Two hours delay"

יתרונות: "Free meal choice when preodering. Pleasant staff."
חסרונות: "Small plane.No screens, neither individiual, nore common. Small seats even for the medium sized people like I am. Small departments for hand luggage. No alchochol with meal. Long delay when disembarking."

יתרונות: "crew"
חסרונות: "small plain."

יתרונות: "The entertainment system and crew."

יתרונות: "New plane, crew was not bad"
חסרונות: "Still no luggage! It will only arrive later on today or tomorrow :("

יתרונות: "Most of crew nice Was one young woman who just didn't fit the job. Vegan food okay Fabric seats relayively comfortable Overhead compartment roomy"
חסרונות: "No crew at landing. People jumped up while plane taxiing and no crew responded. Sears narrow and too close too see in front."

יתרונות: "the company changed my chosen seat after making the reservation, I moved somewhere that I wanted not sit there. I did not like it very"

חסרונות: "The food is uneatable Constant delay in all flight Dirty bathroom No room for legs"

יתרונות: "The aircraft vas very comfortable, crew was great"
חסרונות: "No entertainment at all (magazines in Russian)"

יתרונות: "The leg room was sufficient (I'm 183 cm), plenty of room overhead for the luggage and the food was quite good."
חסרונות: "N/A"

חסרונות: "Food was terrible"

יתרונות: "Lousy service"
חסרונות: "Free light drinks"

יתרונות: "New aircraft, had a VOD service in your own device, also optional paid WiFi. We were offered water during the flight. The price was good and everything went smooth."
חסרונות: "Security in PRG airport is done at the gate - after the duty free shops, so there's no way to go back. No toilet or water fountain at the gate area after security - only a vending machine is available and benches. You can bring liquids bought in the duty free shops only if you ask at the cashier to get it packed in a special bag. That's probably not the airlines fault, but it is something to note when departing from PRG. The check in process is also very slow, that is due to Israeli security questioning, the line gets all around the terminal."

חסרונות: "It was a terrible flight in most of the citiries"

יתרונות: "The crew was amazing and flight was comfortable. Leg room fine. They turned off lights so we could sleep."
חסרונות: "Seats could use a bit more padding."

חסרונות: "Flight was delayed more than 2 hours."

חסרונות: "Arkia changed there flight hour and no one updated me. I almost missed the flight. It was messed"

יתרונות: "Nothing!"
חסרונות: "Everything"

יתרונות: "The crew was nice It was ok for a short flight"
חסרונות: "There was a big delay and the airport boards weren’t updated The plan is small"

חסרונות: "There was a delay in flying The service was terrible And the airplane is old and uncomfortable. The flight attendants did not relate and really gave the feeling unpleasant"

יתרונות: "Nothing"

יתרונות: "short flight"
חסרונות: "delay in tack off of 3 hrs without air conditioner and food"

חסרונות: "The delayed in departure"

חסרונות: "The flight took of right on time.The staff was very nice"

יתרונות: "boarding is terrible, luggage was damaged, staff is unfriendly."

חסרונות: "Arkia replaced and sold the flight to other company . Seats were very very uncomfortable. the service was bad . boarding took lots of time ."

חסרונות: "Arkia airline was replaced by chezc low cost air lie . the gap between seats were the worst ever . the seat i front of you was on my knees . could not move the legs . boarding was late . boardinf anf disambarcking were by busses and not direct to airport !!!! low cost - no !! Its a fraud - we paid for regular Arkia flight and ended up with low low low service !!!!!"

יתרונות: "Good price, nice crew, on time. Pay less? Don't expect much."
חסרונות: "Very old plan, small seats, poor website (manage your trip)"

יתרונות: "CHECK IN"
חסרונות: "NOT COMFORTABLE SITS"

חסרונות: "Disgusting"

יתרונות: "כלום"
חסרונות: "מושב בו ישבתי היה גרוע כיסאות בשורה 14. מה זה הדבר הזה כסא ללא יכולת כיוון"

חסרונות: "I was hospitalized and had to change the travel dates. Arkia refused to change my travel dates even though it was 2 weeks before the initial flight."

יתרונות: "the mail about the schedule Update prevents wasted time in the airport If you had sent an e-mail on the second delay we would have stay at the hotel and not falling asleep on the carpets in a cold, closed airport."
חסרונות: "There was another delay after the timing update, it would be nice if you could update it again. A night out at a cold airport , all the shops closed is really unpleasant. In the plane there were not enough blankets for all three of us! and it was very cold all the flight. When we turned to the staff they told us they were sorry and the blankets run out ... They could not find us even one blanket we could share..."

יתרונות: "The mail about the delay"

יתרונות: "Nothing"
חסרונות: "3 hours delay Leaking AC Delay on arrival-waiting on ground for available spot in airport and finally being transferred via busse which took another 20 min. Very loud and annoying noise during flight (and I had my share of flights...)"

חסרונות: "Food had to be specially requested and was not given automatically as customary. So I almost missed the meal."

יתרונות: "Nothing"
חסרונות: "We (me, one pregnant wife and two kids) had to wait 2:40h in line for check-in in spite we arrived 3 hours prior to departure to the airport. There was no way to do the check-in online. Security have asked everyone to open their suitcases before depositing them in the check-in. After check-in we had to run through the airport to the gate as check-in completed only 20 minutes before departure. Because of the line and the lack of online check-in we got lousy seats at the end of the plane. The flight itself was lousy as well. It was a night flight but there was light for most of the flight and noise due to the insistency on serving cold sandwiches. After landing we had to wait more than an hour to get the luggage. One of the worst flights ever!"

יתרונות: "The crew was great . I was seated on Exit seat . long legs ."
חסרונות: "to noisy . especially all the selling of duty free goods ."

יתרונות: "Efficient, quick check-in, quick boarding. This 50-minute flight will save you 4 hours of driving at least!"

יתרונות: "The crew were very nice and helpful. The airplane was clean."
חסרונות: "There's no entertainment in spite the flight duration was more than 4 hours. The food was cold sandwiches in stale buns. Boarding was not well organized and was done in busses. Flight was 15 minutes delayed."

חסרונות: "Flight was delayed, and above all the luggage was not board on the plane. This was however said to us after the plane was boarded and on the way up!!! That is when we also heard we are landing in Rhodos on the way to Tel Aviv to refuel the plane because of a technical thing which they knew even before the flight. So the flight was few hours longer. The plane was old and with this "error" you get to pray you ll even reach your destination. . Food? No good on the flight, only water to drink. You can buy something from the free shop while flying!!! Afterwards we had to wait for our luggage for 6 days being told it is gonna be delivered to us every day. Unless you have nerves to spare and you wanna argue a lot, and I mean A LOT, do not fly with this company!"

יתרונות: "The crew was nice"
חסרונות: "Food really bad. Delayed. Old plain."

יתרונות: "The stuff were nice after we left..."
חסרונות: "We ordered the flight 3 months ago. A week before the flight, after all of our plans were booked, we received email about 2 hours delay! When we arrived to the airport, we discovered that the flight is operated by other company (Travel Service) and when we arrived to the boarding gate, we discovered that there is another delay because the airplane arrived late! Another 60 minutes delay, we landed around 23:00,and basically - it ruined the first days of our trip, since we made plans according to 19:30 landing !"

יתרונות: "Nothing."
חסרונות: "I got to the airport and I was stranded because there was no such flight please credit my account immediately. I also called several times before hand to confirm my flight and was sent emails with the same ticket information. And incredibly rude customer service. I also had to re-purchase a new ticket from another airlines, which I also believe in good faith you should pay, to make up for the incredible inconvenience you put me through."

חסרונות: "Check up security was extremely bais...... and un human with way they did their security checks. Unacceptable and time consuming. My personal belongs that was suppose to come with my hand loggage they obligated me to go in my check in loggage. The danger to that is that third parties could touch my belongings or even break carting the bag to one side to another.."

יתרונות: "aircon worked well, boarding was easy"
חסרונות: "half the flight was children and they were not quiet. There was lost of screaming and crying"

יתרונות: "Atentive and nice crew"
חסרונות: "Uncomfortable sits... no food..."

יתרונות: "Nothing"
חסרונות: "Boarding was a zoo. Plane old and tight."

יתרונות: "Everything ;) plans , food and service"

יתרונות: "Nice, short flight from tlv to Eilat"
חסרונות: "Nothing. The entire flight was just wonderful"

חסרונות: "vayama are the worst booker ever. i have never received such unprofessional service in my life. i never thought it could exist and i come from israel."

חסרונות: "The flight was delayed 2.5 hours and they were not keeping us updated, the plane was so outdated and old the seats were horrible, the food was beyond awful, and it was also not an arkia plane it was another small random airline's plane....overall the experience was NOT GOOD"

חסרונות: "The fact that there was no online checkin :/"

יתרונות: "Great customer service. They changed our flight without any questions. Smooth flight."

יתרונות: "The crew was very nice."
חסרונות: "Terrible food - you offer one sandwich for a 5 hour flight? If this is a low-cost then at least offer the opportunity to buy food.. Overcrowded plane - this is a very old plane, no space to move, and boy it was crowded."

יתרונות: "It was fast"
חסרונות: "The drinks"

חסרונות: "Ground support for landing in tlv is horrible waiting for bus outside plane for a long time even thouh flight was on time"

חסרונות: "Plane was delayed by two hours"

יתרונות: "Nothing"
חסרונות: "1) the flight delayed 2) the aircraft is old and so dense 3) the crew messing with things that i didnt experience in other flights, like telling me to remove the headphones while take-off and landing. 4) the meal was very poor 5) no Entertainment at all and this is international flight! (4 hours) the overall felling was bad... i wont but another arkia flight"

יתרונות: "I don't recommend this airline and security was horrible"
חסרונות: "Everything !!!!!"

יתרונות: "המטוס, הטייס, הליך הצ'ק-אין והבורדינג."
חסרונות: "הכיבוד במהלך הטיסה היה מינימלי מאוד, ברמת העלבון (שני ביסקוויטים). אפשר היה לתת מעט יותר."

יתרונות: "Crew"
חסרונות: "Seats, comfort"

יתרונות: "Nothing"
חסרונות: "Everything Worst airline"

יתרונות: "It was a good flight. nothing unusual."

יתרונות: "boarding"
חסרונות: "crew"

יתרונות: "Nothing"
חסרונות: "seats and food"

יתרונות: "The easy procedure of website check in"
חסרונות: "The tickets price"

יתרונות: "Good quality flight better than others I have flew with."
חסרונות: "The company didn't notify me about check in, in my flight back to tel Aviv, so they charged me 15 euro in the airport for printing the boarding pass. They don't respond to Emails.. Customers service is not that good. Didn't try calling maybe better to call phone"

יתרונות: "Was a disaster"

יתרונות: "The Ukraine airline did a sting operation and took 80 euro from everyone who had a bag that was a little bigger than a purse. Shame on them, will never fly with them again."
חסרונות: "Not stealing money could've been.better."

חסרונות: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"

יתרונות: "What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg"

יתרונות: "The check in app and the service"
חסרונות: "Th outbound flight was delayed"

יתרונות: "good plane, good value for money"
חסרונות: "The plane was boarded with buses, which was slow and inconvenient."

יתרונות: "Pleassant flight,professionally service. Thanks...."

חסרונות: "I don't like that I have to print my boarding pass from a spicial machine, all over the world boarding pass may be scanned from the phone, it saves my time if I don't need to look for these machines in the airport and not to try find a way how to manage it, operating of these machines is not perfect as well"

חסרונות: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."

יתרונות: "Nothing"
חסרונות: "Delayed 6 hours with no explanation Nothing offered People rude Old airplane"

יתרונות: "Nothing"
חסרונות: "All they had to offer"

יתרונות: "Flight are very punctual"
חסרונות: "At the Kayak booking site was not any information about laggage. For the "Laggage fee information" I was redirected to the UIA site where was wrong information relevant for 2012y. Then I've got a very high extra fee for my laggage."

יתרונות: "Nothing! The crew at the airplane ( stewardess ) were very aggressive and unpleasant!bad experiance for a frequent traveler around the world . I also was shocked that the company charge 12 dollars for innocent passengers who didn’t check in in advance !!!!"

חסרונות: "Security"

יתרונות: "We got in early"
חסרונות: "Old planes."

יתרונות: "Nothing"
חסרונות: "Rude costumer service back and forth Don't recommend at all"

יתרונות: "New airplanes, convenient check in app on the smartphone. Paperless registration. Nice crew."

יתרונות: "Quiet and peaceful flight. Polite crew.Flight on time. Clean and pleasant."
חסרונות: "No food and beverage.No entertainment."

יתרונות: "the food and the service were excellent, you can see that they did their best. good job, UIA!!"
חסרונות: "the delay was more than 5 hours, and this was terrible to seat on the plan at night- all passengers were waiting for the big group that were late for connection. Why on earth did we pay with our time at night for the airline troubles ? I would not consider this airline again any time soon."

חסרונות: "wasn't worth the money. everything on the flight besides water was NOT included and you were asked to pay extra money for a cup of juice or coffee. the chairs weren't comfortable at all and very dense. the airplane was old and not in a good condition. that will absolutely be my last flight with this company. I'm very disappointed."

יתרונות: "Depart on time, arrive on time. Pleasent crew. Good value for money."
חסרונות: "No meal on flight. No entertaiment."

חסרונות: "Transit zone in Kiev is terrible, lines are not professional and time consuming. No reason for it."

יתרונות: "It arrived on time"
חסרונות: "The smell in the toillet"

יתרונות: "They offer a glass of water"
חסרונות: "It s bad enough the crew doesn't speak English, but having the mike on very loud, stumbling and stammering over undetectable half swallowed words while sighing and clearly racing through a piece of paper, is just a bother. It s clear they couldn't care less"

יתרונות: "they kept on time"
חסרונות: "we were crowded like herrings."

יתרונות: "NOTHING"
חסרונות: "I paid for the flight (one way)over than 550$ to have a seat close to the toilets (line 30C)!!????. Does the flight defined : low cost I will never buy a ticket through your company!!!!!"

יתרונות: "There seemed to be more leg room in the economy class than usual."
חסרונות: "No outlets to charge electronics, in flight entertainment, or free beverage service."

יתרונות: "2 luggage free"
חסרונות: "Old and crowded planes."

חסרונות: "I had a 12 hour bad service. No food or entertainment."

יתרונות: "Staff was helpful and friendly (though were not updating anyone on the reasons for delay and how much time lef to wait.)"
חסרונות: "No pillows, no blankets, no entertainment, flight delays, no food though it was not a low-cost flight, no information about what is going on with the delays."

יתרונות: "Direct and efficient"

חסרונות: "I got a ticket on line and it didn't say anything about not included luggage and when I got to the air port I hade to pay 60 dollars"

חסרונות: "I don't have food in my flight from tel Aviv-Yafo to oddesa. And I have business class tickets."

יתרונות: "flight was ok good value for money"
חסרונות: "while delays are expected, the professional thing to do was inform the passengers, rather than let them figure it out by themselves."

יתרונות: "Flights were on time"
חסרונות: "Bad and shaky seats. The person in front of me almost injured my child when he was reclining due to a problem in the seat."

יתרונות: "the flight from Kiev to TLV with new 737-900 was very good"

חסרונות: "I wasn't seated with my friends, there was no food offered, the seats were cramped."

חסרונות: "organization"

חסרונות: "NEVER HAPPENED. READ ABOVE."

יתרונות: "I,like because they have many Ukrainian airline desks to check,in,your bags"
חסרונות: "I,didn't like the fact that I must pay for my bag and it's even below 16 kilo , they asked me to pay $55 , not only that , I went to pay , next window , the lady said go on floor one in the airport and bring change because I don't accept dollars !! But as you know when someone already traded his money back to dollars , it's hard for him to carry Ukrainian money while he is leaving ukrain , then finally I went to,first floor) and it took me 1 hour , to exchange my money because the lady was too slow , and plus she is not very nice with people , and suddenly they closed one window , saying they have a break , so I almost missed my boarding time because of this stupid money exchange , anyways , I,hope they accept dollars in,the future , plus I don't like it because on the way from tlv to Kiev I didn't get charged , but why now ?"

חסרונות: "the company demanded 20$ extra for changing seats, they also put a sign on the emergency seats that its extra comfort therefore extra payment, while when flying from tel aviv none of that happened. ive never seen a sign like that on the emergency seats, as far as im concerned its extra responsibility, not extra payment. why should we pay for it?? the flight, especially the take off and the landing where extremely shaky, its was completely scary."

יתרונות: "The crew was wonderful. The seats were a fair size. The flight was quicker than estimated."
חסרונות: "Boarding and disembarking were a mess. They were out of most of the food."

חסרונות: "although we did check-in in advance we got separate locations. as most of the couples near us/ everyone had to switch palces. it was almost hour delay and at the end our luggage did not arrive to tel aviv!!!"