Communicated with staff in advance for several requests and non were noted or communicated to staff. The excuse was booking was made through external agent hence message didn’t come through even though I had followed up with hotel internal staff (who confirmed by email) about the request NOT the external agent.
The induction process of this hotel is all around the customer
Awful housekeeping services ruined my stay
I like the bed. I think it was better than Marriott’s in terms of comfort. I also like that it’s right by city hall MRT. The location is great.
From the beginning, I should have set low standards. I asked for a room in the high level. The reception happily announced that he found one - a room at level 15. I never heard level 15 classified as an upper floor. But I was tired after 1.5 days of traveling. The next day, HVAC maintenance came to clean the vent - unannounced. Just knocked and said - we have to clean the vent. No forward notice from the hotel. The room was not very clean. There was mildew in the sink and the towels weren’t arranged properly. The sink stopper was off, the bathtub stop was broken and the water kept gushing out when you shower. The bathroom light was worst. It was like being in a mine, with some spots lit and others dimmed. Definitely not a place to get ready for a date for. The next day, housekeeping did not come. They said there was a privacy notice. I never saw a privacy notice. When I got in at 6pm, they rushed to expedite the cleaning, and it was done haphazardly. For the price you pay per night here, I think you’ll be better off at Fullerton, Shangri-La or Marina Bay Sands.
Very friendly staff
The lift was a bit slow
Location was great the bed was comfy and very nice
Good, not great, value
-Excellent gym - relaxing pool area with restaurant - bed was comfortable and the linen was crisp and clean
- Room was large and nice but felt dated - At checkin, the clerk attempted to up-sell the breakfast and Internet package for $100 per night. Internet should be included in the price I paid, especially as I chose this hotel based on that.
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המדיניות משתנה בהתאם לסוג החדר והספק.
Swissôtel The Stamford ממוקם ב 2 Stamford Road ב מרכז סינגפור, 1.5 ק"מ ממרכז Singapore. Sir Stamford Raffles Statue - נקודת הציון הקרובה ביותר לSwissôtel The Stamford.
בSwissôtel The Stamford זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 12:00.
כן, בSwissôtel The Stamford ישנה גישה חינם ל- Wi-Fi.
לא, בSwissôtel The Stamford לא מציעים חניה חינם.
לא, בSwissôtel The Stamford לא מציעים שירות הסעות חינם ל/משדה התעופה.
Swissôtel The Stamford נמצא במרחק של 13.7 ק"מ מSingapore Seletar. Swissôtel The Stamford נמצא במרחק של 16.7 ק"מ מSingapore נמל התעופה סינגפור צ'נגי.
כן, בSwissôtel The Stamford יש בריכה במקום.