I enjoyed my stay, loved the beach, pool, room and location. I would recommend the facility to others and would use visit them in the future.
Bed was very comfortable,room was dated and many broken things when asked to switch they charged more money
Excellent hotel but very expensive.
Outstanding service all around. Only hiccup was the TV in the room that kept losing its signal also trouble with the remote. Otherwise no issues.
Staff was great! Location Excellent it was close to the airport but you didn't hear the airport!
The location is right on the beach, close to the airport. Good views from the ocean facing rooms. We were on the 16th floor and it was great. Lots of restaurants nearby and within the hotel. The rooms are spacious and the bed is comfortable. Great housekeeping staff, very friendly and helpful
Sand fleas...a tiny bug that bites like a mosquito/bed bug. They were all over in our room. This was before we had even stepped on the beach, so they were there before we came and stayed with us till the end. We had to apply bug repellent to sleep and not be bitten. No activities by the hotel. They charge a resort fees but it feels more like a traditional hotel rather than a resort. Tiny bathrooms No easy access to clothes dryer, c'mon you are on the beach.
The staff was very helpful
The staff, the view
Sliding door to balcony was hard to open and close.
Home away from home
What's not there to like?
There's nothing there not to like!
Comfortable, clean and understated luxury
Had to spend one extra day in PR after vacation elsewhere, and we randomly picked the IH. We were pleasantly surprised. They let us do early check-in 4 hours before the regular time. The room was very comfortable for all 4 of us, and the beds were super comfortable. The facilities were also great, beautiful pools and of course a nice beach. Will be back for a longer stay next time.
It's not inexpensive, but still a good value.
The staff was friendly
This is not an all inclusive resort, it does not even offer breakfast. We do not feel like we got our money's worth.
location to beach and pool
Dollar you to death. They charge 22.00 a day for beach taxes and do not tell you to you check out and then apply it to the 200.00 that you must put down when check in. ( THIS IS JUST FRAUD ). when I paid 6.00 usd to use there computer in there business center, the internet would not work. They refused to refund my money. Told me to come back tomorrow and i could use the computer for free. I told them i was checking out today and wanted credit for my 6.00. I was told by management they could not refund me. Due to these hidden cost, we moved to a different hotel.
Liked the pool and beach.
Service was horrible. Staff wasn't friendly. Had to ask front desk 3 times for someone to unclog our bathroom shower (super unhygienic) and after everything was said and done they didn't come to fix it or move us rooms. They didn't even compensate us for the horrible inconvenience. The place felt really run down and in a not so safe location for walking around. Additionally the bathroom wouldn't stop flushing all night so the sound of water was really annoying. Not to mention the smell of this rancid running water. Waist experience at an intercontinental (which I'm truly a fan of usually).
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המדיניות משתנה בהתאם לסוג החדר והספק.
Royal Sonesta San Juan ממוקם בכתובת 5961 Isla Verde Avenue, 9.5 ק"מ ממרכז העיר קרולינה. Isla Verde Beach - נקודת הציון הקרובה ביותר לRoyal Sonesta San Juan.
בRoyal Sonesta San Juan זמן הצ'ק-אין הוא 16:00 וזמן הצ'ק-אאוט הוא 12:00.
כן, בRoyal Sonesta San Juan ישנה גישה חינם ל- Wi-Fi.
לא, בRoyal Sonesta San Juan לא מציעים חניה חינם.
לא, בRoyal Sonesta San Juan לא מציעים שירות הסעות חינם ל/משדה התעופה.
Royal Sonesta San Juan נמצא במרחק של 1.8 ק"מ מנמל התעופה הבינלאומי לואיס מוניוז מארין. Royal Sonesta San Juan נמצא במרחק של 8.3 ק"מ מנמל התעופה פרננדו לואיס ריבאס דומיניקי.
כן, בRoyal Sonesta San Juan יש בריכה במקום.