שירותים, מתקנים ונוחות
דברים שאפשר לעשות
חסרונות:Made reservation using your website online. When I arrived at the hotel less than 26 minutes after the reservation was made., the hotel desk staff Jen, told me she did not have the reservation and to wait a moment. We sat in a very pleasant Lobby had a cup of complementary coffee and waited, less than a few moments later, Jen said here's the reservation but you've made it for Sunday night not for tonight Saturday. I told her we would not be here Sunday night and did not know how that had to happen. She said we could have the room for the night but it was twice the price of what was booked online. It was unaffordable for me and I asked if it would be possible to just cancel the reservation, as it was an obvious error and the reservation had just been made. She was very nice and told me I would need to call kayak and she would take care of it on our end. We thanked her left and found other accommodations. On Monday I saw there was a charge to my credit card account from Colony cape inn, when I called the hotel on Monday and spoke to Mis Sheila she told me there would be no refund and was very rude and almost hostile. I explained exactly what it happened with making the reservation what the mistake was all the circumstances. She said there would be no refund of my deposit and she would have the general manager call me. He did a short time later his name was Steve and he was equally as rude and hostile. he told me several times that I needed to be more careful when making reservations and that this whole affair was my fault therefore the hotel should incur no cost. When I said we had hardly prevented them from RI renting the room as it had been such a short. Of time between the reservation and the cancellation, he told me that hotel had incurred a significant expense just using my credit card and now having to refund the deposit. I told him I would pay that amount and ask how much it was, all he would say was it was a significant amount. He ended the conversation by telling me I may have to wait up to 7 days for the refund. I was not expecting any refund but remarkably on Wednesday the money had been refunded. I don't know how the reservation mistake happened but it was a very upsetting experience and sure took a lot of time and aggravation to straighten out
חסרונות:A little pricey for the room
חסרונות:Nothing. We loved it.
חסרונות:The fire pit was broken which was very disappointing
חסרונות:If you lack a car, it's a mile to walk to downtown. Would have appreciated more flexibility from staff on checkout time and use of pool after checkout.
צ'ק אין / צ'ק-אאוט
|צ'ק-אין בכל עת אחרי 15:00, צ'ק אאוט בכל עת לפני 11:00|
|מדיניות הביטולים/תשלום מראש משתנה לפי סוג החדר והספק.|
Cape Colony Inn ממוקם בכתובת 280 Bradford Street, 0.6 ק"מ ממרכז העיר פרובינסטאון. Provincetown Art Association and Museum - נקודת הציון הקרובה ביותר לCape Colony Inn.
בCape Colony Inn זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 11:00.
כן, בCape Colony Inn ישנה גישה חינם ל- Wi-Fi.
כן, בCape Colony Inn יש חניה חינם.
לא, בCape Colony Inn לא מציעים שירות הסעות חינם ל/משדה התעופה.
Cape Colony Inn נמצא במרחק של 4.1 ק"מ מפרובינסטאון. Cape Colony Inn נמצא במרחק של 44.8 ק"מ מBarnstable.
כן, Cape Colony Inn הוא מלון ידידותי לחיות מחמד.
כן, בCape Colony Inn יש בריכה במקום.