Nice hotel in need of better parking
The hotel itself was great. Clean and well kept! The room designs are modern and crisp & the staff was nice enough as well.
Parking was a nightmare. The hotel shares a parking structure with the World Trade Center business area and you are unable to enter the garage past midnight and valet was nowhere to be seen when we got back to the hotel around 1:00 AM. With so many destinations like Disneyland not too far away that are often open past midnight it was a bit odd that you were out of luck come that time of night.
The staff was rude and even lied about the rooms I booked. I had booked a room with double beds only and they gave us a king. I told them I had comfermation that it was double beds and they said it I could not find them and print it out, it was just too bad for me. Luckily, I did find it....it said double beds only....so they finally gave us the room. The staff person to.d me I booked a king...I I to.d him he was wrong and he hung up. It was a bad experience. I had to speak to the manager and the home office and print out the paper that promised me a double bed room before anything was done. Never had such a bad e perience.
Stayed for a convention
Excellent facilities. Very efficient service.
Only one restaurant/ bar open in the evenings. No restaurants/ bar nearby. Consequently, service was slow.
It was clean. And staff was very kind .
I paid in advance online for 2 Queen beds, and checking in at 5:30 we were told they only had a king! Then we go to park our cars and the spaces are like for Barbie's car !wayyyy to narrow spaces & posts that many cars have played tag with! The location is just ok...tO far from Pine Ave & 2nd Street where all the restaurants & shops are ! And they charge $15 per car per day to park in that horrible parking structure! They had NO shuttle for around town locally. The walls are thin, we had neighbors on both sides of us keeping us awake all night, laughing & partying!
Are room was right next to the service elevators which kept us up all night long. Only thing the staff would do was discount the valet parking charges. Won't stay there again!
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המדיניות משתנה בהתאם לסוג החדר והספק.
All reservations at Hilton Long Beach Hotel – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Long Beach Hotel ממוקם ב 701 West Ocean Boulevard ב Downtown, 1.1 ק"מ ממרכז לונג ביץ'. One World Trade Center - נקודת הציון הקרובה ביותר לHilton Long Beach Hotel.
בHilton Long Beach Hotel זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 11:00.
לא, בHilton Long Beach Hotel לא מציעים גישה חינם ל- Wi-Fi.
לא, בHilton Long Beach Hotel לא מציעים חניה חינם.
לא, בHilton Long Beach Hotel לא מציעים שירות הסעות חינם ל/משדה התעופה.
Hilton Long Beach Hotel נמצא במרחק של 7.2 ק"מ מנמל התעופה של לונג ביץ'. Hilton Long Beach Hotel נמצא במרחק של 21.3 ק"מ מהות'ורן.
כן, Hilton Long Beach Hotel הוא מלון ידידותי לחיות מחמד.
כן, בHilton Long Beach Hotel יש בריכה במקום.
Hilton Long Beach Hotel יישם את הצעדים הבאים:
שירות נקיון מידי יום, זמינות מוגברת של מוצרי ניקוי וחיטוי.
לובי מצויד תוך שמירה על מרחק.