service, help for the ppl staying there. They lost my car key twice and it took 25+ min to find it Ask for the cleaning service, they never did it Poor room service menu, food had a LOT of condiment Ask for more pillow and towels and never got them. Front desk ppl don’t not help you and if you ask for something while they are helping you they leave you there without any answer. The worst hotel I have ever stay. Worst service ever
Location is perfect for shopping at the galleria. Easy 5 min walk.
There is nothing that needed improvement.
The manager was amazing and accommodating.
Parking was expenive.
I would rather stay at the Westin
Staff was very friendly and responsive.
Sheets were scratchy; Madatory valet; Air in room was extremely dry.
$32 Valet Parking. The average price for valet parking in the area is $10 so to pay $32 at a hotel is fairly pricey.
Excellent service, valet was amazing, room was a very nice size with large walk in tiled shower and plenty of freebies for guests.
I didn't stay
Nothing because I cancelled my booking
Parking cost additional 35 dollar. It's a madness.
Great location and amenities
Great location. Comfortable amenities. Friendly staff.
Housekeeping was loud at times and non-responsive to my need for in-room creamer for complimentary coffee.
No explanation that there is mandatory valet parking. Cost an additional $32 to park my car overnight.
Staff and facilities
Made a mistake on date and the hotel hid behind the Expedia foul up. No common sense.
Loved our stay
Great stay, friendly staff, great buffet, amazing mattresses. Would come again and again.
It was good to stay but the ppl how parking the ca
I like the hotel it's nice to stay if you come from long trip
I do t like the ppl who parking the car cause I come at 4am and I was tired I give them my car to parket and next day when I was in. My car they took my headphones from my I phone7 it's not trust for give them you car
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המדיניות משתנה בהתאם לסוג החדר והספק.
All existing Hyatt Regency Houston/Galleria reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Regency Houston/Galleria reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Hyatt Regency Houston/Galleria ממוקם ב 2626 Sage Road ב Uptown, 9.8 ק"מ ממרכז יוסטון. Gerald D. Hines Waterwall Park - נקודת הציון הקרובה ביותר לHyatt Regency Houston/Galleria.
בHyatt Regency Houston/Galleria זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 12:00.
כן, בHyatt Regency Houston/Galleria ישנה גישה חינם ל- Wi-Fi.
לא, בHyatt Regency Houston/Galleria לא מציעים חניה חינם.
לא, בHyatt Regency Houston/Galleria לא מציעים שירות הסעות חינם ל/משדה התעופה.
Hyatt Regency Houston/Galleria נמצא במרחק של 20.9 ק"מ מנמל התעופה וויליאם פ. הובי. Hyatt Regency Houston/Galleria נמצא במרחק של 30.1 ק"מ מנמל התעופה הבין-יבשתי ג'ורג' בוש.
כן, בHyatt Regency Houston/Galleria יש בריכה במקום.
Hyatt Regency Houston/Galleria יישם את הצעדים הבאים:
שירות נקיון מידי יום, זמינות מוגברת של מוצרי ניקוי וחיטוי.
לובי מצויד תוך שמירה על מרחק.
קשר מינימלי עם צוות המלון ואורחים אחרים.