שירותים, מתקנים ונוחות
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חסרונות:Area was a bit dodgy, but we were downtown so...
חסרונות:There were a few negatives. When arriving and putting our things in the room there was a block of wood with a rusty nail protruding in which one of us stepped on. The temperature was hot all the time and at breakfast we gradded a bagel from the tray and there was mold on it. Lastly when getting my bill at checkout I was charged $12 a night for parking which I hadn't been informed of to begin with but when enquiring about the charge the woman was quick to remove the charges due to not being informed about the charges previously. I understand the hotel is downtown but at the rate charged in feel parking should be included. The last time we stayed here the bed sheets were dirty and when calling the front desk about it one of the hotel staff showed up with new sets of sheets but left them at the door for us to change.
חסרונות:When we arrived we were sent away 3 times!! As they were not ready for check in. 4 hours later, we were admitted to our rooms. We were not the only ones; the lobby was packed with people trying to check in and being denied. Although problems like these occur, how one handles the problem makes a lasting impression. The manager David I believe was his name, was horrible. He was a condescending arrogant manager who did little to help anyone. The rest of the staff were considerate, and tried to do right by the guests. How he is the manager blows my mind. The only consolation was at check out when I asked if they could wave the parking for the previous issue of check in. Thank goodness David was nowhere around and we could at least have a break with parking fees. $22 is better than nothing I suppose. If these are the managers the hotel chooses to lead their teams I won't be back. I sincerely hope the rest of the staff continue their good work and do not pick up on these horrible manners.
צ'ק אין / צ'ק-אאוט
|צ'ק-אין בכל עת אחרי 15:00, צ'ק אאוט בכל עת לפני 12:00|
|מדיניות הביטולים/תשלום מראש משתנה לפי סוג החדר והספק.|
Holiday Inn Express Edmonton Downtown ממוקם בכתובת 10010 104th Street, 1.2 ק"מ ממרכז העיר אדמונטון. Alberta Legislature Building - נקודת הציון הקרובה ביותר לHoliday Inn Express Edmonton Downtown.
בHoliday Inn Express Edmonton Downtown זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 12:00.
כן, בHoliday Inn Express Edmonton Downtown ישנה גישה חינם ל- Wi-Fi.
לא, בHoliday Inn Express Edmonton Downtown לא מציעים חניה חינם.
לא, בHoliday Inn Express Edmonton Downtown לא מציעים שירות הסעות חינם ל/משדה התעופה.
Holiday Inn Express Edmonton Downtown נמצא במרחק של 26.3 ק"מ מאדמונטון.
כן, Holiday Inn Express Edmonton Downtown הוא מלון ידידותי לחיות מחמד.
כן, בHoliday Inn Express Edmonton Downtown יש בריכה במקום.