The Scott Resort & Spa

Location is great, service is mediocre

I liked the location. It was close to Scottsdale Fashion Square, restaurants and bars. The pool was nice and has late hours, and the rooms had doors that opened up to your own private patio.

I agree with others that have said you're paying for the location. Overall... I've stayed at equally priced, if not cheaper, hotels with better customer service, hotel amenities and accommodations. The pool is open from 6 a.m. to midnight. That's great except they closed the bar around 6 p.m. and you had to walk into into the hotel lobby bar to order drinks (per the pool bar staff). I would have liked to dry off before walking into the hotel lobby for a drink, except they ran out of towels. We asked twice for towels and they the pool/bar staff said the towels were on their way. We never got any towels. The only great service we received was from the guy at valet. I will not be booking at this hotel again.