שירותים, מתקנים ונוחות
דברים שאפשר לעשות
חסרונות:The spa which was 15$ separate from the room fee was tiny. I didn't book a massage or anything after already paying 181.00 for the room, so I had high hopes that the spa amenities would be worth it. They weren't. The spa was a tiny single hot tub, a tiny sauna that maybe fit three people, and a tiny steam room that maybe fit four. The room I was promised when I booked had a queen size bed plus additional amenities hopefully included. Because I was promised a king size bed, I was hoping the room would also include a balcony and/or fireplace like what is advertised on the website. They put us in a tiny room with two queen beds and a standard bathroom. No amenities that are advertised online or when I booked. It sucked. When I asked the woman at the desk she said no rooms with those anemities were available and that the small queen room was our only option. She said this sort of rudely as well. Won't be coming back.
חסרונות:We reserved a king size bed, but the hotel had things mixed up and gave us a queen.
חסרונות:First I would like to start with the fact that I never write a review. But I feel I must after my stay. I requested to have a room change, in which I received a less than pleasant call from the assistant manager. He would not assist me and his snarky and sarcastic tone was the icing on the cake. In the end he would not assist in my request. The room we stayed in was beat up with wallpaper peeling in the bathroom as well as tile falling off the corners. We used the stairs and each time I was shocked at the amount of garbage in the stairwell. One certain time a front desk employee was heading up the stairs the same time as us, looked at the trash and kept moving. We suggested he pick up the used light bulbs discarded and perhaps send someone to pick up. The last complaint I have is the vallet left our car windows open all night. Unfortunately it rained all night and our seats are soaked. With all noted above I would think by staying at a Hilton the customer service and overall cleanliness would be superior. My room was 250 dollars and I have stayed in a Holiday Inn that was far better this.
צ'ק אין / צ'ק-אאוט
|צ'ק-אין בכל עת אחרי 16:00, צ'ק אאוט בכל עת לפני 11:00|
|מדיניות הביטולים/תשלום מראש משתנה לפי סוג החדר והספק.|
All reservations at Hilton Santa Fe Buffalo Thunder – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Santa Fe Buffalo Thunder ממוקם בכתובת 20 Buffalo Thunder Trail, 19.9 ק"מ ממרכז העיר סנטה פה. בית האופרה של סנטה פה - נקודת הציון הקרובה ביותר לHilton Santa Fe Buffalo Thunder.
בHilton Santa Fe Buffalo Thunder זמן הצ'ק-אין הוא 16:00 וזמן הצ'ק-אאוט הוא 11:00.
לא, בHilton Santa Fe Buffalo Thunder לא מציעים גישה חינם ל- Wi-Fi.
כן, בHilton Santa Fe Buffalo Thunder יש חניה חינם.
לא, בHilton Santa Fe Buffalo Thunder לא מציעים שירות הסעות חינם ל/משדה התעופה.
Hilton Santa Fe Buffalo Thunder נמצא במרחק של 28.2 ק"מ מסנטה פה. Hilton Santa Fe Buffalo Thunder נמצא במרחק של 72.6 ק"מ מטאוס.
כן, Hilton Santa Fe Buffalo Thunder הוא מלון ידידותי לחיות מחמד.
כן, בHilton Santa Fe Buffalo Thunder יש בריכה במקום.