The staff was great, they went above and beyond to meet every need. We even extended our trip by one night!
Very clean and comfy beds
There is a $250 hold which I was not advised about. And on top of that they charged me twice for reservation.. 2 days later and was told it will b about 5 days to return $
Easy check-in and check-out because we had paid in advance.
Breakfast options were not great but we were told it was due to the pandemic. Didn't like the view of the parking lot.
Extremely friendly staff and clean quiet rooms.
Clean, nice staff, great location
Only entrance was there lobby
First room they put us in smelled very moldy and musty, and the housekeeper agreed. But the guy in at the front desk was unapologetic and said thatâ€™s what happens bc they are the 2nd closest hotel to the ocean, which is a lie. Hotel is in a sketchy
This is a very nice hotel, above average for the three star rating is has online. We booked a large comfortable King room with a small balcony. The balcony is a nice addition, although the hotel does not provide any outdoor chairs for use on the balcony.
During this time of the Covid-19 pandemic, when we stayed there, the hotel's services were very limited. Although it was advertised as breakfast included, they are not serving any food, and the "pick up at the desk" breakfast was very disappointing.
The GM was willing to "upgrade" to a double queen. Room was nice: roomy, cool, nice bedding and bath.
The customer service was terrible.Leaky toilet in which I had to remove the lid and fix it every time we flushed-reported this to two cleaning staff members AND the GM-nothing was done. No cleaning for a four day stay. Never greeted by staff.
The General Manager was rude, inflexible and completely unprofessional.
Very clean, new hotel. Loved the rooms, the breakfast, the pool/hottub, and the proximity to West Cliff, Natural Bridges and UCSC's Coastal Science Center.
The location is perfect! Minutes from the university. The hot tub and pool are my favorite things to do there.
I believe I have stayed there 4 times and 3 of the 4 times there was no hot water in the morning. Just like this last visit. I have to go back in April, not sure if I will stay there.
It was a great newer option in the SC area. Clean, nice details and decor and furniture and a very comfortable bed. I woukd expect more stars than what they have been given.
I liked it all!
מבוסס על 318 חוות דעת
המדיניות משתנה בהתאם לסוג החדר והספק.
Guests with existing Fairfield Inn & Suites by Marriott Santa Cruz reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Fairfield Inn & Suites by Marriott Santa Cruz for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Fairfield Inn & Suites by Marriott Santa Cruz ממוקם בכתובת 2956 Mission Street, 2.9 ק"מ ממרכז העיר סנטה קרוז. הפארק הלאומי נצ'ורל ברידג'ס - נקודת הציון הקרובה ביותר לFairfield Inn & Suites by Marriott Santa Cruz.
בFairfield Inn & Suites by Marriott Santa Cruz זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 12:00.
כן, בFairfield Inn & Suites by Marriott Santa Cruz ישנה גישה חינם ל- Wi-Fi.
לא, בFairfield Inn & Suites by Marriott Santa Cruz לא מציעים חניה חינם.
לא, בFairfield Inn & Suites by Marriott Santa Cruz לא מציעים שירות הסעות חינם ל/משדה התעופה.
Fairfield Inn & Suites by Marriott Santa Cruz נמצא במרחק של 45.7 ק"מ מנמל התעופה של חצי האי מונטריי. Fairfield Inn & Suites by Marriott Santa Cruz נמצא במרחק של 46.1 ק"מ מסן חוזה.
לא, לא ניתן לארח חיות מחמד בFairfield Inn & Suites by Marriott Santa Cruz.
כן, בFairfield Inn & Suites by Marriott Santa Cruz יש בריכה במקום.
Fairfield Inn & Suites by Marriott Santa Cruz יישם את הצעדים הבאים:
שירות נקיון מידי יום, זמינות מוגברת של מוצרי ניקוי וחיטוי.
לובי מצויד תוך שמירה על מרחק.
קשר מינימלי עם צוות המלון ואורחים אחרים.