The front desk staff was so nice. They checked me in with my last minute Priceline reservation, gave me two bottles of water and a cookie and directed me to the nearest parking lots, saving me about $35 a night compared to their valet. The room was spotless, the bed was comfortable, the shower had hot water. Wifi worked well on the 14th floor.
The walls are a little thin. I could hear people in the halls at all hours. The hotel does not offer free parking. Valet is $45 a night. Parking is available across the street for much less.
The location was right for our needs.
This is an older hotel in need of renovations and a good cleaning. Room carpet and furniture a bit dirty, not due to housekeeping, just age - everything was sticky. Bathroom was stained and dirty as well. Would not stay here again. Staff was very good - friendly and professional - except for valet who could not be found....he was not getting another car, cell phone and soda in a hidden corner, Sorry - now that it has been purchased, maybe it will get the much needed renovation.
The view from my room (717) was amazing. The room itself was clean and comfortable. I was attending a symposium at Drexel, so this hotel was within walking distance which was nice.
The hallways needed updating. The carpets were stained and needed replacing. Also the elevators, although there were 6, were frustrating. I arrived exhausted from my flight at around 10pm. All of the elevators were not moving but stopped on high level floors. There were 25+ people waiting and it look 3 elevators until I was able to get on, which took about 5 minutes or so. I was just ready to get to my room and to see 3 elevators not moving but on high level floors and having to wait for one to fill and dispatch before being able to signal for the next...and then again because the second was full... I just wish they were programmed to have 2-3 always programmed to return to the lobby. In a hotel that size there will always be guests in the lobby wanting to go to rooms
Lobby looked nice
I booked a room with a king size bed and received a room with two double beds which was not ideal for it just being me and my girlfriend. They told me valet parking would be cheaper then parking in the garage across the street and I am glad I checked because valet for two days would have costed me roughly 100 dollars and at the garage I paid 44. There was a band aid in the bathroom but other then that the room seemed to be cleaned okay. But there was no fridge and WiFi was 15 dollars a day.... honestly better off staying at a hotel that’s a little more expensive but comes with free parking and WiFi.
Great location at affordable price
Location convenient to Art Museum, Franklin Institute and City Hall. Front desk was friendly and helpful. Checkout extended until 1pm upon request. Very affordable.
Room was clean and comfortable, but carpet and room in general was well worn. No safe in room.
Bad staff, outdated rooms
Out of date
Out of date deco No parking
Decent value, a bit tired.
Comfy room, friendly staff, great location. Hot showers. Fitness center was better than expected.
You can sense corporate sending management brusque memos about controlling costs. Everywhere you look are the little signs of cheaping out: poor wallpaper repairs in the bathroom, door handles with paint on them because they didn’t mask,etc. Parking was $50, but the lot across the street was $7. No included breakfast... all the little signs that they are trying to squeeze as much $ out of the property as possible while spending as little as they can.
Great location to city center tourist attractions . Had a very enjoyable stay. Staff very helpful and professional.
Most of the TV channels did not work in Room 1429.
Room was ready on time
Not the room I payed for.
Customer Service and Cleanliness need work
Location was great.
I’d called a few days in advance to confirm my room and some details of the trip which went well. The hotel was accommodating over the phone. Upon arrival, none of the confirmed items were true. The room was dirty, other customers had received the same requests i made despite me checking in hours before them and the overall staff was rude about the process. I’ll find a Marriott next time.
Friendly staff, the deal through kayak was worth it
Beds were not that comfortable, paid wifi, no mini fridge or microwave or safe.
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המדיניות משתנה בהתאם לסוג החדר והספק.
Guests with existing Sheraton Philadelphia Downtown reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Philadelphia Downtown for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Philadelphia Downtown ממוקם ב 201 North 17th Street ב Center City, 1.2 ק"מ ממרכז פילדלפיה. Cathedral Basilica of Saints Peter and Paul - נקודת הציון הקרובה ביותר לSheraton Philadelphia Downtown.
בSheraton Philadelphia Downtown זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 12:00.
כן, בSheraton Philadelphia Downtown ישנה גישה חינם ל- Wi-Fi.
לא, בSheraton Philadelphia Downtown לא מציעים חניה חינם.
לא, בSheraton Philadelphia Downtown לא מציעים שירות הסעות חינם ל/משדה התעופה.
Sheraton Philadelphia Downtown נמצא במרחק של 10.8 ק"מ מפילדלפיה. Sheraton Philadelphia Downtown נמצא במרחק של 46.5 ק"מ מטרנטון Trenton-Mercer.
כן, Sheraton Philadelphia Downtown הוא מלון ידידותי לחיות מחמד.
לא, בSheraton Philadelphia Downtown אין בריכה במקום.
Sheraton Philadelphia Downtown יישם את הצעדים הבאים:
שירות נקיון מידי יום, זמינות מוגברת של מוצרי ניקוי וחיטוי.
לובי מצויד תוך שמירה על מרחק.
קשר מינימלי עם צוות המלון ואורחים אחרים.