שירותים, מתקנים ונוחות
דברים שאפשר לעשות
חסרונות:When I picked up my luggage I called the hotel to find out where I should stand for a shuttle pickup, I was told they would send someone right away. 20 minutes later I called because the shuttle had not arrived. They said someone was right there. I called 10 minutes later, again they said someone was right there. They finally showed up over 30 minutes after my first call. Had I originally been told it was going to take that much time, I would have gladly paid for a taxi to go the 1.5 miles to the hotel. After a long day of travel delays, a late night arrival, this additional wait was frustrating.
חסרונות:Not much for food selection on-site and the coffee options were limited.
חסרונות:water temperature in sink and shower was set to near boiling with no way to adjust it; showering wasn't possible with it so hot as it burned our skin. SPG discount of 5% for booking wasn't applied to our account since we booked through third-party (only because SPG made our account inactive and required us to call customer service to restore); faucet was covered in orange mold; shower window was covered in black mildew / mold. sad that Marriott is now merging with SPG as we have status with Marriott & wanted to check out an SPG hotel, such as the Aloft. Had a horrible experience with SPG so far.
חסרונות:I was charged even though I called and cancelled immediately. The hotel manager has not called me back and I still have not received a refund even though I did not stay there.
חסרונות:Did not get the room I paid for because they sold out of rooms that said where available online. I understand things like that happen but I was not apologized to for the inconvenience and was felt to feel like it was my fault for using a third party website. Had I either gotten the room I paid for or was apologized to i would have given a higher rating.
צ'ק אין / צ'ק-אאוט
|צ'ק-אין בכל עת אחרי 15:00, צ'ק אאוט בכל עת לפני 12:00|
|מדיניות הביטולים/תשלום מראש משתנה לפי סוג החדר והספק.|
Guests with existing Aloft Philadelphia Airport reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Aloft Philadelphia Airport for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Aloft Philadelphia Airport ממוקם ב 4301 Island Avenue ב Southwest Philadelphia, 9.8 ק"מ ממרכז פילדלפיה. פארק סיטיזנס בנק - נקודת הציון הקרובה ביותר לAloft Philadelphia Airport.
בAloft Philadelphia Airport זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 12:00.
כן, בAloft Philadelphia Airport ישנה גישה חינם ל- Wi-Fi.
לא, בAloft Philadelphia Airport לא מציעים חניה חינם.
כן, בAloft Philadelphia Airport כן מציעים שירות הסעות חינם ל/משדה התעופה.
Aloft Philadelphia Airport נמצא במרחק של 1.6 ק"מ מפילדלפיה. Aloft Philadelphia Airport נמצא במרחק של 39.7 ק"מ מGreater Wilmington.
כן, Aloft Philadelphia Airport הוא מלון ידידותי לחיות מחמד.
כן, בAloft Philadelphia Airport יש בריכה במקום.