Nice rooms. Good breakfast.
I think the quality of the hotel is excellent. I have no suggestions.
Location near Grand Hyatt where my conference was held.
Housekeeping should actually look at the "Do Not Disturb" sign hanging off door handle before they walk in on me taking a nap. I hate destination/resort fees. Especially when I have to make multiple emails and telephone calls to get the $35 food and beverage credit I'm supposed to get when I pay the $25 daily destination fee. The head office at Marriott can't do anything. They tell me to call Westin GC directly. The email with the disputed folio lists a Westin contact email that no longer works. I got an email telling me that I should forward my complaints to Marriott, and not the Westin contact email in the folio. When I email Marriott, they tell me to contact the Westin directly. There was mildew on the ceiling of the shower stall.
Heart of the City
Lack of external noise or interruptions. Spacious and well-equipped for the business traveler. The location provides the consummate the mid-town Manhattan experience. Seamless and effortless stay.
Surprising Gem in mid town!
Location was great, staff was amazing and prices were unbelievable for a Manhattan stay during NY Now! David, the front desk manager really made us feel welcomed, especially since it was the first time we were traveling with our dog. We were treated with care and loved the size of our room #3212 and proximity to the subway. Would surely stay there again and in fact booked another Westin because of the experience.
GOOD PLACE TO STAY
GREAT STAFF, VERY HELPFULL
DID NOT CLEAN OUR ROOM ON DAY 2 OF OUR STAY
Great base for NYC activities
We loved the comfort, location, staff helpfulness, cleanliness & smooth functioning.
Third party booked stay then went bankrupt. No email or advance notice. Hotel receptionist extremely rude and antagonistic. Not enough decency to offer comparable rate to alleviate situation. Never again.
Great hotel at a great location
FYI the rooms are real real small. Didn't bother me.
Near to Grand Central
Roadside noise was too loud
Great location, comfy beds
Initial room was unmade, shower was clogged, but issues were rectified immediately when brought to their attention Wifi is not free
Easy access to Grand Central and in the heart of NYC.
only bad thing was the small rooms other than that it was good
מבוסס על 581 חוות דעת
המדיניות משתנה בהתאם לסוג החדר והספק.
Guests with existing The Westin New York Grand Central reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin New York Grand Central for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin New York Grand Central ממוקם ב 212 East 42nd Street ב מידטאון מנהטן, 1.4 ק"מ ממרכז ניו יורק. המסוף הראשי הגדול - נקודת הציון הקרובה ביותר לThe Westin New York Grand Central.
בThe Westin New York Grand Central זמן הצ'ק-אין הוא 16:00 וזמן הצ'ק-אאוט הוא 12:00.
לא, בThe Westin New York Grand Central לא מציעים גישה חינם ל- Wi-Fi.
לא, בThe Westin New York Grand Central לא מציעים חניה חינם.
לא, בThe Westin New York Grand Central לא מציעים שירות הסעות חינם ל/משדה התעופה.
The Westin New York Grand Central נמצא במרחק של 1.7 ק"מ מניו יורק Skyports SPB.
כן, The Westin New York Grand Central הוא מלון ידידותי לחיות מחמד.
לא, בThe Westin New York Grand Central אין בריכה במקום.
The Westin New York Grand Central יישם את הצעדים הבאים:
שירות נקיון מידי יום, זמינות מוגברת של מוצרי ניקוי וחיטוי.
לובי מצויד תוך שמירה על מרחק.
קשר מינימלי עם צוות המלון ואורחים אחרים.