Homewood Suites New York/Midtown Manhattan Times Square

Bed was comfortable, gym & kitchen came in handy.

The staff could’ve been more accommodating. Although there were more double beds available I was lied to TWICE and told they were all sold out. Once when I checked in at 4pm and once again when I returned after working at 8pm. ( I checked online all day and saw the option to book a double bed) I even asked to pay the difference so my colleague and I didn’t have to share a bed. The woman at the front desk wouldn’t budge and was rude when I asked her the second time.

Good location but needs improvement

Location was excellent for us and staff were friendly and professional. Although we did not use the little kitchen area, i like that it is available. place was clean and only 2 blocks away from subway.

Door bell sounds like an alarm. Told the cleaning staff not to clean our room but did not listen and our things ended up on the floor. Also need more choices for breakfast.