Cromwell International Hotel

Our first stay in London...

The only good thing about this hotel is that it had good black out curtains. However they were still velcro and stuck to anything that brushed past them.

There are a number of things we were not informed of: How to work heating so we spent first night trying out each setting to see what one would warm up the room The shower being broken The building work going on The inside shower door doesn’t open properl The lift was temperamental We specifically booked a Superior King room and received 2 single beds pushed together with single sheets to match. Reception told us that because its a ‘Superior King Room’ and they do not have any king or queen beds they have to push two singles together to give the illusion it’s correct. Therefore they are taking payment for a room that does not meet its description.