Paradise Inn Key West-Adults Only

It was all your fault

We made a reservation through kayak.com. We pointed out that we are looking for a hotel for 1 night for 2 adults and a child. We don't have interest in strange adult places, we are on family vacation. When we made reservation at kayak.com, we answered to a special question that the child is 9 years old. We were asked and out-stress that out. When we arrived at that strange place, they told us that this "property" is adult only and they will not accommodate us, nor they will refund our money. The receptionist said with oily voice that we will not receive our money back. And after that they withdraw our money for a service that they didn't provide. It's a shame. We were very frustrated, how on Earth this could happen. In Europe when somebody takes your money and doesn't provide requested service it could be treated as fraud. After that we spend several hours to find a proper hotel in that city and that costed us additional money. So thanks to kayak.com and that "hotel" we had a good "welcome party" in Key West.

NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!