Holiday Inn Irving Las Colinas, An Ihg Hotel

Nightmare in the flesh

They had doors

Screaming and banging doors in the hallway from 11 p.m. until 5:30 a.m., management did nothing. Found pornography in the room on check in, no room service, no breakfast although claiming it was available online. The worst stay in my life.

Construction zone.

The second room was clean and comfortable. After the construction is completed it will be a better place to stay.

The pool, lobby, business center, and concession areas were closed due to construction. Many rooms being remodeled. Not a huge deal, but we weren't notified that this was occurring until the day before we left when no changes would have been possible. In the first room, we were greeted by a very "full" toilet that wouldn't flush. After that we were moved to another room that was cleaner. Also, the rooms have no refrigerator or microwave, despite having a place for them. With all that was going on, and the lack of amenities, I feel that we overpaid.

Being Renovated

The bed was comfortable

The hotel is torn up with construction. The front desk was just a plain desk sitting in an untiled room stripped to the base. The pool was out of order due to this also. I would not have paid this amount of money for a room with no amenities.