The location was amazing - within walking distance to everything, the mall, eating, places to party.
The hotel was so, so. The fridge and AC didn't work in the room and after calling down to the front desk twice they moved me to another room. This is touted as a 3.5 star hotel it is more of a 3 star.
They billed my credit card twice for incidental expenses. $50 prer swipe. They said it did not go through but on my crtedit catrd statement twice. Called hotel got run around, lady said it was a bank matter. Then spent 2omin on phone with Wells Fargo
Covid is over done when they shut down even now the bar and restaurant and frankly allot of people were disappointed in that because embassy did not say that in their adds . They need to reopen now .
Front desk people seemed grouchy!!
Very clean and well run.
Breakfast, the bed
room smelt like smoke, hotel over crowded
The location was convenient for walking distance to the Galleria and other restaurants. I loved the indoor setting and structure. The indoor pond was a nice feature, and the room style/set up was fantastic! I like that the bedroom was separate.
Room was not thoroughly cleaned, carpet, bathtub were dirty,and I wish there were city info pamphlets in the room.Hot breakfast was good but it was the same thing each morning.A variety would be good and they ran out of stuff early.Workoutroom was lacking
The Hotel had ROACHES and the hotel itself was dirty. For example, at the elevator to get to your room their was always a big puddle of water you had to avoid. The bathroom tub had a permanent ring around it and roaches would run around at night.
Staff unhelpful. Room old and dated. Looks and smells like 1970¿s. Phone in room not even connected or a cord to plug in. So much over priced!!! Paid $--- for a $-- room.
The bed and the set up of the room was amazing and the location was great. Staff was very friendly.
The room was hot. Hardly no a/c after turn it down to 60 degrees. So when you stay there make sure you have a cool room. The Pet Swans are no longer there that¿s the reason why we stayed here is to see the beautiful birds.
I have stayed here 3 times in the last month but this time they tell me parking is $25 a day now? Also several guest do not wear mask and are very noisy at all hours
No breakfast and nothing said about this when booked and then charge $25 for parking. What a rip off
Everything the hotel needs to be remodeled ! The room had mold in it the heat didnâ€™t work we were moved to another room and the water didnâ€™t wasn't hot !!
מבוסס על 420 חוות דעת
המדיניות משתנה בהתאם לסוג החדר והספק.
All reservations at Embassy Suites by Hilton Houston Near the Galleria – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Embassy Suites by Hilton Houston Near the Galleria ממוקם ב 2911 Sage Road ב Uptown, 9.9 ק"מ ממרכז יוסטון. Gerald D. Hines Waterwall Park - נקודת הציון הקרובה ביותר לEmbassy Suites by Hilton Houston Near the Galleria.
בEmbassy Suites by Hilton Houston Near the Galleria זמן הצ'ק-אין הוא 16:00 וזמן הצ'ק-אאוט הוא 11:00.
כן, בEmbassy Suites by Hilton Houston Near the Galleria ישנה גישה חינם ל- Wi-Fi.
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Embassy Suites by Hilton Houston Near the Galleria נמצא במרחק של 20.7 ק"מ מנמל התעופה וויליאם פ. הובי. Embassy Suites by Hilton Houston Near the Galleria נמצא במרחק של 30.3 ק"מ מנמל התעופה הבין-יבשתי ג'ורג' בוש.
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