Great Breakfast, friendly staff
Comfortable bed, clean room, great executive lounge.
No breakfast available during stay, room corridors smelt musty.
Transportation from the airport at night too sketchy, not on time, not following timetable
We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)
Staff were great. Buffet was good value and tasty.
Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.
Heathrow access in comfort
Despite its proximity to Heathrow, the room was very quiet as well as being clean, well air conditioned, and large by European standards.
Enjoyed the short stay before our flight.
Very nice Hotel
Breakfast was awesome
Good except for the bar drink and food service.
Drink and food service was very slow and unorganized in the hotel bar.
Perfect location, great service
We arrived late, 8:30 at night, and needed to print out our boarding passes. We had some trouble accessing the information but the concierge was patient and helped us get the passes printed. The morning breakfast was great. Finally, we needed something mailed and they agreed to do that too. So great service, great locations.
I had a package delivery to the hotel no one was there to received and I missed my package I returned home with out and probabaly will lose my money that I expended
Not kids friendly
Close to the airport. Nice comfortable rooms. Executive lounge. Buffet breakfast not
Not kids friendly. No swimming pool. I am gold elite member several time requested front desk staff that I am entitled to enhanced speed internet but they never hot permission for it. Their generic WiFi was really slow. Although, I was on holidays with my family but I was working and it was difficult to download any attachment
Great value for the money.
Extremely pleasant and helpful staff both at front desk and concierge. Tasty restaurant with fast attentive service. Super comfy bed and nice updated bathrooms!!!
מבוסס על 2,303 חוות דעת
המדיניות משתנה בהתאם לסוג החדר והספק.
Guests with existing Renaissance London Heathrow Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Renaissance London Heathrow Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Renaissance London Heathrow Hotel ממוקם בכתובת Bath Road, 6.6 ק"מ ממרכז העיר Hounslow. Hounslow Urban Farm - נקודת הציון הקרובה ביותר לRenaissance London Heathrow Hotel.
בRenaissance London Heathrow Hotel זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 12:00.
כן, בRenaissance London Heathrow Hotel ישנה גישה חינם ל- Wi-Fi.
לא, בRenaissance London Heathrow Hotel לא מציעים חניה חינם.
לא, בRenaissance London Heathrow Hotel לא מציעים שירות הסעות חינם ל/משדה התעופה.
Renaissance London Heathrow Hotel נמצא במרחק של 1.3 ק"מ מנמל התעופה לונדון הית'רו.
לא, לא ניתן לארח חיות מחמד בRenaissance London Heathrow Hotel.
לא, בRenaissance London Heathrow Hotel אין בריכה במקום.
Renaissance London Heathrow Hotel יישם את הצעדים הבאים:
שירות נקיון מידי יום, זמינות מוגברת של מוצרי ניקוי וחיטוי.
לובי מצויד תוך שמירה על מרחק.
קשר מינימלי עם צוות המלון ואורחים אחרים.