Food/drinks are good. Great beach.
The staff was awesome! I have stayed here in the past and this trip showed exceptional service. The last time I saw this level of service was when I stayed at Four Seasons. The hotel was great and would always keep this an option for future travel.
Customer service was TOP NOTCH
Kind of old but it's been refurbished, one main pool which is small. Pool bar closes too early. Overpriced for what you get.
Room was good and clean, on par with the Marriott properties (Courtyard, Fairfield, Springhill, etc) we normally stay at. We didn't make much use of the resort amenities, but the grounds were well-kept.
Try somewhere else
Cleaning staff was consistently disappointing. Once they took our towels and forgot to give us any new towels and once the room looked barely touched. Everyday they were bad about coming before 8 am and coming back during the four hour Windows we provided.
The resort is in the Shipyard Community (gated with security and includes golf courses and the Van Der Meer Tennis Center) and has direct beach access. The rooms were newly renovated and the grounds were immaculate. The staff was top-notch--very helpful and professional from the check-in clerks to the cleaning staff.
We were surprised when our parking lot view room was actually a view of the roof of part of the resort. Not a huge problem, but still... Also, the beach entrance for the resort is connected to the beach club access for the larger Shipyard communnity. This was only a problem because the beach area just outside the resort tended to be quite crowded. However, everyone was nice and we had a great time.
The rooms were very modern, friendly front desk, large variety of food at buffet. All you can eat, with band duo.
The Easter buffet check was a surprise, did not get a price or menu beforehand. Check was $115.00 buffet dinner for two, +$15.00 tip for great service, and we did not order extra items. Total for Sonesta Seacrest Easter Buffett for two was $130.00!!! Wow!! Will return, but call for price of buffet first ;)
Very clean and well kept. We had standard king bed without ocean view. Staff very friendly and accommodating. Didn't use restaurants but exercise room was nicely equipped and modern.
Everything was nice.
Everything about our stay was flawless with the exception of internet access and WIFI. Both were very sporadic and not always available. We love the location, grounds are beautiful, staff was great and our room and entire resort were very clean. Love staying here!
Fab Spring Break
Perfect Spring Break! We stayed at Sonesta for three nights in early March and had a relaxing respite from the stresses of work, and for our 14 year old son, schoolwork. Beautiful lobby, with lots of seating. We brought some games and puzzles, and there was plenty of space to play. The pool areas were beautiful, and the jacuzzi was steaming hot. Our room was lovely, too. Nice fluffy bed and tidy bathroom. Great beach area. A private event was going on in a covered, outdoor dining area, and it looked so neat to be oceanside and have a party. Everyone was friendly and helpful. We would definitely stay at Sonesta again.
Hotel grounds were beautiful. Pools were nice. Staff was friendly and courteous. Rooms were clean and modern. One feature we really loved - tiny floor lights that kicked on when you stepped off the bed. Only activated at night, they allowed you just enough light to see your way to the bathroom without knocking into things.
Not a problem exclusive to Sonesta, but by 10:30am all the pool chairs were "reserved", and you couldn't find a seat let alone a couple chairs together. Guests reserving multiple chairs early in the am and then leaving their "towels" on those chairs all day long preventing their use by others is a problem systemic to this industry and really needs to be addressed.
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Sonesta Resort - Hilton Head Island ממוקם בכתובת 130 Shipyard Drive, 7.1 ק"מ ממרכז העיר הילטון הד איילנד. Van Der Meer Tennis Academy - נקודת הציון הקרובה ביותר לSonesta Resort - Hilton Head Island.
בSonesta Resort - Hilton Head Island זמן הצ'ק-אין הוא 16:00 וזמן הצ'ק-אאוט הוא 11:00.
כן, בSonesta Resort - Hilton Head Island ישנה גישה חינם ל- Wi-Fi.
כן, בSonesta Resort - Hilton Head Island יש חניה חינם.
לא, בSonesta Resort - Hilton Head Island לא מציעים שירות הסעות חינם ל/משדה התעופה.
Sonesta Resort - Hilton Head Island נמצא במרחק של 8.3 ק"מ מהילטון הד איילנד Hilton Head. Sonesta Resort - Hilton Head Island נמצא במרחק של 44.3 ק"מ מנמל התעופה הילטון הד סוואנה.
כן, Sonesta Resort - Hilton Head Island הוא מלון ידידותי לחיות מחמד.
כן, בSonesta Resort - Hilton Head Island יש בריכה במקום.