Breakfast was good.
Very noisy place. Walls are paper thin. Other people that stay there are rude drunks who beat on other people’s doors and slam doors. Loud music playing in the middle of the night. Staff did nothing to stop it. I wouldn’t recommend anyone staying there for $200 a night.
Rude service by Ben at the front desk
First this hotel is NOT DOWNTOWN. So the name is misleading. Second the experience we had was below par for the price and even just as a regular person staying at a hotel. This is because of the incompetent and even rude service of Ben at the front desk. While we were enjoying the hot tub with another couple at close to 10pm, a young child who was unattended PUKED in the hot tub. The other apologized to us, but Ben was rude and made no attempts to improve the situation. We headed up to our room to continue our conversation and 20 minutes later Ben came to our room and -- no joke -- threatened to call the police because four adults talking *apparently* was too loud for the Hampton. Calling the police would have been a waste of time for public servants, we didn't have loud music playing, we were simply talking at normal volume. The biohazard left unclean in the hot tub however could truly be dangerous. Not sure what they were thinking but Ben must be too immature to handle a management position on a busy weekend. It was just bizarre. Also, the front desk attendants recommended we grab a drink at the restaurant attached. We walked over to find the restaurant is closed for renovations. It's attached to the Hampton -- how could the front desk staff not have known it was closed? Then two separate times I tried to ask quick questions about transport/attractions at the front desk, but there was only one person working and she literally fielded 3 separate phone calls each time while ignoring me standing right in front of her, so I just left and googled it. We're pretty easy going people, but this was seriously way below our expectations. I would not recommend this hotel to anyone. There are so many places to stay in Grand Rapids and the city as a whole is very affordable, so steer clear of the Hampton Inn.
Clean, modern and comfortable.
מבוסס על 417 חוות דעת
המדיניות משתנה בהתאם לסוג החדר והספק.
All reservations at Hampton Inn & Suites Grand Rapids Downtown – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hampton Inn & Suites Grand Rapids Downtown ממוקם בכתובת 433 Dudley Place NE, 1.3 ק"מ ממרכז העיר גרנד ראפידס. La Grande Vitesse - נקודת הציון הקרובה ביותר לHampton Inn & Suites Grand Rapids Downtown.
בHampton Inn & Suites Grand Rapids Downtown זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 12:00.
כן, בHampton Inn & Suites Grand Rapids Downtown ישנה גישה חינם ל- Wi-Fi.
לא, בHampton Inn & Suites Grand Rapids Downtown לא מציעים חניה חינם.
לא, בHampton Inn & Suites Grand Rapids Downtown לא מציעים שירות הסעות חינם ל/משדה התעופה.
Hampton Inn & Suites Grand Rapids Downtown נמצא במרחק של 14 ק"מ מנמל התעופה הבינלאומי ג'ראלד ר. פורד. Hampton Inn & Suites Grand Rapids Downtown נמצא במרחק של 52.2 ק"מ ממסקגון.
כן, בHampton Inn & Suites Grand Rapids Downtown יש בריכה במקום.
Hampton Inn & Suites Grand Rapids Downtown יישם את הצעדים הבאים:
שירות נקיון מידי יום, זמינות מוגברת של מוצרי ניקוי וחיטוי.
לובי מצויד תוך שמירה על מרחק.