Room did not have bedding and dirty towels were on the floor. We were moved to a different room after an hour wait. They had several people complaining. The staff was doing the best they could but not the start that we wanted.
Been prepared for check in.
Carpet in hallways on the second floor was nasty
We received a double bed room and the beds did not seem to be queen size. Other than that...all was well.
Beds are comfortable.
Double charged. No mgr available for at least another week. Dripping wet fridge (maintenance would only be called if we agreed to stay in room while being fixed). Damp smell in room. Surly male clerk - same one pm and morning shifts. Other staff delightful to deal with.
Fridge filled with dripping water, few towels and poor quality, ice machine broken, when checking out, I gave desk clerk my credit card to cover last minute snack purchases as we were running late. He not only charged for snacks but also charged my card $148 for room thAt was booked and paid through Kayak several days earlier. I did not know this until decline and charges arrived in email today. Not happy
Great location to stay in.
The bed mattress needs to be changed. When you lay down it's sagging and not very comfortable.
The whole stay was wonderful. The staff was very helpful and nice. They were completely understanding when I called to advise I was going to be delayed checking out, and agreed to extend my checkout time without hesitation.
Very very minor cleaning mistakes. But I'm a picky neat freak.
Everything was absolutely perfect! The staff were extremely helpful and friendly, and the room was modern and absolutely immaculate.
Everything was perfect
We had a great room. Very clean ,spacious,and modern
Could hear every step that guest above us took. Could hear guest next to us talking at 2 am.
The price was very reasonable for the hotel. The staff was very friendly and helpful. The rooms was very nice and the bed was Super comfortable. Will definitely stay there again. The rooms was very clean as well.
The location wasn't the best because it's so far from the main attractions. The hallways was very hot.
convenience and the parking was great.
מבוסס על 601 חוות דעת
המדיניות משתנה בהתאם לסוג החדר והספק.
Guests with existing Springhill Suites Shreveport-Bossier City/Louisiana Downs reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Springhill Suites Shreveport-Bossier City/Louisiana Downs for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Springhill Suites Shreveport-Bossier City/Louisiana Downs ממוקם בכתובת 8010 East Texas Street, 10.2 ק"מ ממרכז העיר בוסייר סיטי. Harrah's Louisiana Downs Casino And Racetrack - נקודת הציון הקרובה ביותר לSpringhill Suites Shreveport-Bossier City/Louisiana Downs.
בSpringhill Suites Shreveport-Bossier City/Louisiana Downs זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 11:00.
כן, בSpringhill Suites Shreveport-Bossier City/Louisiana Downs ישנה גישה חינם ל- Wi-Fi.
כן, בSpringhill Suites Shreveport-Bossier City/Louisiana Downs יש חניה חינם.
לא, בSpringhill Suites Shreveport-Bossier City/Louisiana Downs לא מציעים שירות הסעות חינם ל/משדה התעופה.
Springhill Suites Shreveport-Bossier City/Louisiana Downs נמצא במרחק של 21.4 ק"מ משרבפורט. Springhill Suites Shreveport-Bossier City/Louisiana Downs נמצא במרחק של 103 ק"מ מEast Texas Regional.
לא, לא ניתן לארח חיות מחמד בSpringhill Suites Shreveport-Bossier City/Louisiana Downs.
כן, בSpringhill Suites Shreveport-Bossier City/Louisiana Downs יש בריכה במקום.
Springhill Suites Shreveport-Bossier City/Louisiana Downs יישם את הצעדים הבאים:
שירות נקיון מידי יום, זמינות מוגברת של מוצרי ניקוי וחיטוי.
לובי מצויד תוך שמירה על מרחק.
קשר מינימלי עם צוות המלון ואורחים אחרים.