יתרונות: "great service"
חסרונות: "would have loved pj's"
Fly Dubai is average but that’s reflective of the price but the flight from RUH to DXB every Thursday afternoon is ALWAYS delayed. Try to fly Emirates.
It was really excellent!I suggest everyone should try Kayak.
יתרונות: "terrible customer service. wrong information on ticket and nobody could help me with anything. I will never fly emirates again"
חסרונות: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."
חסרונות: "Food has declined significantly over the past few years"
חסרונות: "Unfortunately there were many babies crying and poking around the entire time, but that can’t be helped. Everything airlines related was great though."
יתרונות: "Excellent service"
יתרונות: "Direct flight"
חסרונות: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
יתרונות: "Great service"
חסרונות: "The entertainment tv didn’t stay in the right position and the touchscreen didn’t respond all the time."
יתרונות: "Overall, wonderful! Appreciate that they started boarding early and that we left right on time, if not a little earlier. Was very comfortable and excellent flight. Thank you so much! Very pleasant experience."
יתרונות: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
חסרונות: "Very poorly organized boarding"
חסרונות: "Boarding in Luanda is horrible!!! Service on board not good.. to slow and food not good as well."
יתרונות: "This is the most messed up money making strategy I have seen at airlines."
יתרונות: "Staff was courteous, even to some (1) unruly person at check in."
חסרונות: "Hello- The system for online checking was down (I think) it took a lot of time to check in. By the time we got to passport control, there was a huge line and an hour and half was left before take off. Anyways we joined the line. Half way through, 45 min before flight (flight was eventually delayed for an hour I think but we did not know that at the time) we realized that we were definetly going to get late and were looking for any Emirates person (whilst in line) who could guide us. Eventually someone did came and told a group (some way ahead of us) that people flying to Lahore and Karachi can go to another office for passport control (we ran to that office). I believe instead of sending 1 person to a line of say 300+ people to fetch for people for Lahore and Karachi can devise a contingent plan for these kind of situations. Maybe use a hand held digital board asking passengers with Flight no:XXX to head to a place so and so. Maybe megaphone can be used. Instead of passenger anxiously trying to get to 1 person whilst keeping in line to get some important information. In flight I used the button twice to call a crew member for some juice and water. But nobody came. But that might be understandable as there was a lot going on some 1 hour after dinner I think and is not a big problem. Don't know what kind of coordination they have with Dubai airport staff, seemed least bothered."
יתרונות: "Long but ok"
חסרונות: "There is no reason to not like it."
יתרונות: "The flight on the A3800 was great."
יתרונות: "Service, atmosphere"
חסרונות: "1st food was same as it was from Karachi to Dubai"
יתרונות: "I loved the food, wide selection of movies and more leg room. Even the luggage was better handled by this airline. For extra 20 pounds, you pay 50 dollars which is pretty reasonable..."
חסרונות: "Can’t complain about a thing."
חסרונות: "Food was the worst, service extremely poor"
חסרונות: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."
יתרונות: "Good selection of movies and special menu for the festive season."
חסרונות: "Slight delay on the tarmac."
יתרונות: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
חסרונות: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."
יתרונות: "We are arived safe"
חסרונות: "The attitude of the crew it was very good and the comportment very nice"
יתרונות: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."
יתרונות: "New aircraft."
חסרונות: "Not enough storage space. Beds not the most comfortable. No wi-fi."
יתרונות: "Nothing. Will not travel again on Emirates"
חסרונות: "Food Comfort level Flight delay"
יתרונות: "Overall the experience was good! The Emirates team are thorough professionals."
חסרונות: "When we have connecting flights to other destinations, there should be a minimum time gap of 2 hours. We had only 1 hour and 25 minutes at Dubai to catch our India flight and our in New York started late by nearly an hour....worrying us! Though the delay was made good during the NY Dubai flight, there was no assurance from the Captain about this when we left NY....and we were doing calculations throughout the 14 hour flight!"
יתרונות: "Plenty of room even in economy. Good food for a plane. Very friendly"
יתרונות: "The time to board and arrival was on time"
חסרונות: "They didn't have mango juice"
יתרונות: "Almost $1400 value items were broken in my two fregile box/bag."
יתרונות: "Trip was shorter by at least one hour than projected."
חסרונות: "Very dissapointed with return flight. It was like a different airline experience than first leg of trip to Athens"
יתרונות: "The great content in the entertainment system and the wifi. Bed was comfortable and the service was fantastic. I also really enjoyed the bar in the upper deck. The A380 is a wonderful machine!"
יתרונות: "As comfortable as one could hope for a long haul economy seat."
חסרונות: "We specifically reserved AVM meal option and couldn't get that on flight. It appears that it was not only us but many passengers who reserved AVM meal option were complaining about not getting one. On 14 hours long flight not getting a good of your choice is bad."
חסרונות: "I missed the first segment of my flight due to an accident and traffic on the way to the airport. I was asked to pay $1200 to get on to the next flight (without any warning that my subsequent segments will be suspended) so I bought an one way to Dubai from NYC. Then my subsequent flights were all suspended and I had to buy a new set of flights for the remaining of the trip. I didn't get to take any of the flights I purchased through Kayak."
יתרונות: "The staff was very attentive and helpful."
חסרונות: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
יתרונות: "Overall good flight and experience. Service defines EK from others."
חסרונות: "Boarding a bit disorganized and seats are very cramped up."
יתרונות: "Everything rom booking to boarding to reaching the destination."
יתרונות: "Hospitable staff ,friendly and humble. Wifi availability .Great on board atmosphere and spacious and comfortable seats. Entertainment was the Bob. Ambience was classic. I loved your choice of wine."
חסרונות: "Nothing really"
חסרונות: "drinks not offered during first two hours of flight"
יתרונות: "I love Emirates, it's so clean, delicious food"
חסרונות: "I love every bit of it"
חסרונות: "The Emirates business lounge in Dubai is terrible, overcrowded, too big, food passable, very little service."
יתרונות: "Overall service and food was nice."
חסרונות: "My daughter was sick and they gave us a hard time for a wheel chair and asked unnecessary questions at the counte despite explaining that both me and my husband are physicians and know that it was safe for her to travel."
חסרונות: "Boarding was 'mediocre' due to the air crash earlier in the day, led to a gate change and various chaos. Great staff through, so not really so bad and totally understandable...."
יתרונות: "I was able to receive a vegan meal, though I didn't make an early request. The attendants were very kind and graceful. Thanks for the newspaper."
חסרונות: "Reliance on electronic entertainment"
יתרונות: "Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy."
יתרונות: "Plane is good"
חסרונות: "Delay 2x poor"
חסרונות: "Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing."
חסרונות: "If a flight is delayed, they could inform us."
יתרונות: "Nuce crew and gentleness"
חסרונות: "Entertainment but we know it’s a plane restriction"
חסרונות: "Refurbishment of the seats"
יתרונות: "boarding time is on time dinner have 2 choices"
חסרונות: "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"
יתרונות: "Everything, from the check in process, to the flight itself."
חסרונות: "Nothing to eat, except a cup of juice or water."
יתרונות: "Attentive crew. Good communication. On time."
יתרונות: "Crew was excellent and the flight was great."
חסרונות: "My Kayak account was opened in the US years ago. Google and Gmail are blocked in Mainland China. So if I book hotels or flights any updates or ticket information is sent to my Gmail account which I can never see I realize that too late and tried to notify you but you never answered back I realize that too late and tried to notify you but you never answered back. I feel I cannot use Kayak in China anymore."
יתרונות: "I only fly Vietnam airlines within Vietnam."
יתרונות: "Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam."
יתרונות: "The team in international flight are less stress. More smiling and more organized"
חסרונות: "No entertainment for 1.30h flight"
יתרונות: "The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone."
חסרונות: "As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha."
חסרונות: "Airline assumed that I’m Cambodian, didn’t give me the arrival and customs card while i was asleep. Have to chase people in the terminal where can I get such cards."
חסרונות: "With premium empty why they don't offer bid upgrade like other airlines"
יתרונות: "No delay, boarding smooth, crew excellent, leg room ok, nothing bad..."
יתרונות: "Reasonably well organised Nice veg meal Attentive pleasant staff"
חסרונות: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
יתרונות: "evrry thing"
חסרונות: "This normally short flight was prolonged because of weather. The airline can't control this. However, we only got two updates by the crew, once to say that we were unable to land and were now going to Pnomh Penh to refuel, and sending to say we were leaving Pnomh Penh. The total time over five hours and would have been better with more updates."
חסרונות: "Food... only could have the fruit"
יתרונות: "service was great"
חסרונות: "Plane is a bit old"
חסרונות: "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."
חסרונות: "Being stuck in a middle seat and not being served enough water. Attendants not very friendly"
חסרונות: "delay flight from Phu quoc to Saigon from 12h to 18h (more than 6 hours ) . I must cancel that flight for safe and stay one more night and switch to the soonest flight next morning"
יתרונות: "Vietnam Airlines has good leg room on both international and domestic flights. Blankets and pillows were preplaced on seats, as were headphones in the seat pockets. Lunch and one round of snacks were served. Beverages were offered a few times."
חסרונות: "Cabin was inconsistently cooled. The rear was cold while the front was hot. Some passengers complained about being hot, but flight attendant only pointed out the overhead gasper vents, which were obviously open but did little to help the sweating and general discomfort. No personal entertainment system, only drop down screens. Food was average."
יתרונות: "Bottled water and ample leg room pretty much sums up this short flight from Phu Quoc to SGN."
חסרונות: "Crew at check-in counter was not friendly or helpful. Even though our pregnancy was documented a week earlier by Vietnam Airlines, she made us go through the same process, though we showed her we had the same form already in our possession."
יתרונות: "Was able to change seat to exit row; not crowded; A350 is a really nice plane. Vietnam Airlines has amazingly friendly and helpful crew, extremely pleasant. Catering from Japan is edible. Delta Platinum gives you lounge access in Osaka and HCMC."
חסרונות: "A/V system was on the fritz for the whole plane; was not activated until 45 minutes into the flight and then kept cutting out for all passengers. I just gave up and slept."
חסרונות: "The flight was 3 hours late leaving Luang Prabang. When we finally boarded and arrived in Siem Reap, we found out they had left everyone's luggage in Luang Prabang, and it wouldn't arrive in Siem Reap until 24 hours later. Horrible! Worst part, we were told by the airline's team in Siem Reap that this is a common occurrence on that flight! Will never fly Vietnam Airlines again."
יתרונות: "Everything! The service, friendliness, food, movies, clean restroom, etc."
יתרונות: "On time. No problems."
יתרונות: "Flight left exactly on time and arrived 10 minutes early."
חסרונות: "Leg room very poor on this flight. Very short flight so no food or entertainment."
חסרונות: "One hour flight was almost 5 hours long."
חסרונות: "Our flight was scheduled for 3:30. At about 3:15pm they announced the flight was canceled due to a mystery mechanical issue and they re booked everyone on to the 6:10pm flight, which miraculously had enough empty seats to accommodate everyone. The 6:10 flight left about 15 minutes late, and still had plenty of empty seats."
חסרונות: "I am average height for a male and my femur bone was the exact length between seats - my knees were jammed against the seat in front of me. Not a comfortable flight but at least it was short."
יתרונות: "Flight was delayed 1 hour with no explanation. Boarding was complicated by a long bus ride and again no explanation. The flight had tons of room open but no one offered for anyone to move seats despite a huge, loud crowd of young students keeping everyone awake in the back of the plane."
יתרונות: "Everyone has to check in at the counter with no digital kiosks, adding an extra hour. Plane was empty but they would not put anyone into first class. Most importantly the plane felt and sounded like it was about to disintegrate. To top it all off it was the worst food I have seen on an airplane"
יתרונות: "Food, Beer, On Board staff"
חסרונות: "Check in counter did not allow us to move up our flight and we found out the flight earlier had 20+ open seats."
חסרונות: "Cobraron dos veces el mismo pasaje y aún no tengo respuesta alguna ni devolución del dinero."
יתרונות: "Too expensive for a short flight"
יתרונות: "New airplane 787 Dreamliner"
חסרונות: "Dirty carpet, limited film and entertainment"
יתרונות: "The plane was pretty clean and the flight attendants were nice. Smooth flight. Would not hesitate to fly again but no more then an hour flight."
חסרונות: "The flight boarded an hour late, the seats were small, no entertainment and no snacks/drinks included."
יתרונות: "Everything was great in the flight. It felt fantastic to be treated like a princess."
יתרונות: "Baggage included in price."
חסרונות: "Flight was overpriced. Vietnam airlines has a monopoly on the route and charges very high rates."
יתרונות: "No hassle bag check with 2 bags. Check in staff were friendly."
חסרונות: "Seats are too tight"
יתרונות: "There was more leg room on this flight. The crew were very nice."
חסרונות: "The boarding area was chaotic and we were unsure whether we were getting on the right bus. But loading the plane was very quick as both forward and aft doors were used. Everyone was in their seat within about 5 minutes."
יתרונות: "Boarding by bus, exactly 30 minutes before departure. Take-off on the dot, and arrival about 10 minutes early. Perfect. Main cabin OK, clean. Extra cushions offered. The right amount of information was given throughout the flight. Crew friendly, not fussy. This is the way I like to travel."
חסרונות: "Entertainment, on this 2+ hours flight, is not offered, and not needed. The food is minimal, some bread stuffed with something nondescript, but edible. Choice of beverage too restricted: only a glass of Coca Cola from a large 2-litre bottle, or a glass of purified water, also from a large bottle."
Upon purchasing the ticket, it stated that, checked bags would be $30 each, so I expected to pay only $30 for my second bag, being as my first checked bag came with the price of the ticket….instead, I was charged $75 for my second bag and not $30, like the price I saw… :-( very disappointing.. I was tricked.,.
Good cabin crew, Wi-Fi availability al through my trip.
Nice,elegant,smooth,team had a pride with their work. My Favorite Airline.
יתרונות: "Take off and landing"
חסרונות: "Layover time"
יתרונות: "La ponctualité."
חסרונות: "Variété des boissons proposées."
יתרונות: "Easy boarding, entertainment"
חסרונות: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
חסרונות: "Short and sweet"
יתרונות: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
חסרונות: "For me this part is not applicable"
חסרונות: "Our request for vegetarian meals got lost after a glight was cancelled."
חסרונות: "Entertainment worked sporadically"
יתרונות: "The whole crew is so kind"
חסרונות: "Delta made my whole first flying experience the best."
יתרונות: "The comfort of the flight snd kindness of the crew."
חסרונות: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
חסרונות: "No entertainment facilities"
חסרונות: "The flight delayed for 2xhours from Paris to Cincinnati"
חסרונות: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
יתרונות: "Plane was new, and seatback screen responsive and functional."
חסרונות: "Economy seats not very comfortable, very tightly packed together"
יתרונות: "Flight was delayed 4 hours with no explanation"
חסרונות: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
חסרונות: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
חסרונות: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"
חסרונות: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
יתרונות: "Just a routine flight but done with perfect execution."
חסרונות: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
יתרונות: "Flight attendants were very nice"
חסרונות: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
יתרונות: "Modern aircraft with power, big screens etc"
חסרונות: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
יתרונות: "Good seat width Great movie selection Great food and drinks Nice and large A380"
חסרונות: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
חסרונות: "Security services at Manchester airport...too long and not friendly at all"
יתרונות: "It was a wonderful flight and service . Hospitality and welcoming."
חסרונות: "Nothing everything was amazing ."
יתרונות: "Nice staff, very professional and helpful."
יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"
חסרונות: "They were unfreindly and rude."
חסרונות: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
חסרונות: "I was asked to change my seat repeatedly"
יתרונות: "Charmingly nice crew and involving captain"
חסרונות: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
יתרונות: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
חסרונות: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."
יתרונות: "Short, lots of leg space"
יתרונות: "The crew was very nice and helpful."
חסרונות: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
יתרונות: "the Airline"
חסרונות: "The Airport, Security, Boarder control."
יתרונות: "No delays, service with a smile"
חסרונות: "Nothing to report."
יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"
חסרונות: "Meal choice missing kosher non-gluten combination."
יתרונות: "Crew was wonderful Helpful, pleasant, capable"
חסרונות: "Waiting for late passengers & their luggage"
יתרונות: "Disorganised and slow"
חסרונות: "Couldn't organise a booze up in brewery. Baggage offload took forever"
יתרונות: "Free drinks and snack!"
יתרונות: "Friendly crew; comfort; punctuation. Fast boarding"
חסרונות: "Simple food - very small amounts. No entertainment."
יתרונות: "Kind, courteous, attentive crew. Smooth flight."
יתרונות: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."
יתרונות: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
חסרונות: "Seat did not recline as much as normal aircraft."