WiFi service was horrible. Difficult to connect and extremely slow.
NO pool, though pool is advertised. Exercise Room consisted of 1 machine not in working order, a recumbent exercise bike and a treadmill - but was locked, and staff had no way to unlock it. Breakfast was VERY salty eggs and sausage.
Access to the advertised pool and exercise room would have been appreciated.
It is under construction! The girl at front desk had no clue what she was doing and had to keep call her supervisor, than finally we get our key for our room and it was not cleaned! Beds not made garbage everywhere! Went back to front desk than after another call to supervisor we had keys to another room! As we come to that door there was a do not disturb on door but we entered to another room that beds were not bad and garbage everywhere! Went back to front desk and asked for our money back and again had to call supervisor to say it would take 5 to 8 days for corperate to refond our money! Never again! We were there after our father was life flight to the Erie hospital and just needed a night rest!
Rooms where clean and neat, parking was good. Hotel was fairly quiet, was a very nice place to stay would stay here again for our next trip to Erie. Was close to the lake about a 10-15 minute drive.
Bed was a little lumpy but not bad
Run Down w/ Lack of Service
The beds were nice.
Nothing else is updated. Walls are patched with paint in odd spots. The furniture and chairs are all worn out. We needed a crib and they said someone must have walked off with it! Um, what? They didn't even offer to borrow one from one of the 10 neighboring hotels.
The staff was very friendly, the pool and gym area was nice, and there was a nice variety in the breakfast area.
My room was right next to the pool. The smell of Chlorine was very loud, gave me a small headache.
The suite rooms were nice an big
Odd issues. It appears (and the night manager confirmed it) that the owners were not putting money into this hotel because they built a new one across the street. Towels were few and far between, there was a weird bow in the bathroom floor in the room we stayed at. Mattress on pull out couch was nasty and stained. Hot tub and pool were gross. Lighting in the pool area was pretty low, but that was to hide all the mold you can see along the rim of the hot tub.
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המדיניות משתנה בהתאם לסוג החדר והספק.
Solstice Hotel Ascend Hotel Collection ממוקם בכתובת 8040 Oliver Road, 9.2 ק"מ ממרכז העיר ארי. Splash Lagoon - נקודת הציון הקרובה ביותר לSolstice Hotel Ascend Hotel Collection.
בSolstice Hotel Ascend Hotel Collection זמן הצ'ק-אין הוא 15:00 וזמן הצ'ק-אאוט הוא 11:00.
כן, בSolstice Hotel Ascend Hotel Collection ישנה גישה חינם ל- Wi-Fi.
כן, בSolstice Hotel Ascend Hotel Collection יש חניה חינם.
לא, בSolstice Hotel Ascend Hotel Collection לא מציעים שירות הסעות חינם ל/משדה התעופה.
Solstice Hotel Ascend Hotel Collection נמצא במרחק של 8.9 ק"מ מארי. Solstice Hotel Ascend Hotel Collection נמצא במרחק של 68.1 ק"מ מנמל התעופה המחוזי צ'אוטאוקואה.
לא, בSolstice Hotel Ascend Hotel Collection אין בריכה במקום.
Solstice Hotel Ascend Hotel Collection יישם את הצעדים הבאים:
שירות נקיון מידי יום, זמינות מוגברת של מוצרי ניקוי וחיטוי.
לובי מצויד תוך שמירה על מרחק.
קשר מינימלי עם צוות המלון ואורחים אחרים.